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Animals & Pets

Askanexpertonline.com

ClaimedCollecting reviews

206 reviews

4.8206 reviews
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About Askanexpertonline.com

Data updated
Website
askanexpertonline.com
Category
Animals & Pets
Location
United States
Status
Unclaimed
Last 12 months
206 reviews
Replies to negative
88% (7/8)
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About this business

24/7 access to help from thousands of Experts, where and when you need it. If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other verified and vetted Experts for real-time, personalized assistance and answers to just about any question or problem 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it.

Written by the business, not verified by us.

Is Askanexpertonline.com legit?

Askanexpertonline.com (askanexpertonline.com) has a 4.8 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Animals & Pets and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 88% of negative reviews. Last updated 2026-08-26.

What people say

Helpful expert, very dishonest company.

The expert was very helpful, but this is a review of the company itself, askanexpertonline.com. This company is extremely dishonest and scammed me. I was online chatting with a representative from Broan-Nutone, a company that makes appliances. They offered me the opportunity to talk with an expert. I was sent a link and told on the Broan chat that there would be a one-time $5 fee. I entered my cc info and proceeded to have a text exchange with a very helpful person who was my “expert.” All good. Except that without my permission, I was signed up for a membership in askanexpertonline.com for $65/month, and my card was charged $70! I was not even notified that I’d been charged, and only found out by looking at my cc account online after reading reviews of the company. I quickly canceled my membership (within minutes of using the service) but the charge was not removed. I agreed to a $5 charge but feel that I was scammed out of the other $65. A reputable company like Broan should not be connecting customers to these thieves. I feel for the professional contractors and others who work for them answering questions. The man who helped me deserved the highest rating but I had to downgrade my rating because of the company’s dishonesty.

Reply from Askanexpertonline.com2026-08-04

Hello, Thank you for reaching out. I understand you’re contacting us regarding your account and billing details. I've reviewed your account and confirmed that your membership has been canceled, so no future recurring membership charges will be processed, and the charge has been refunded. We appreciate the opportunity to assist you. Best regards, Aiah, JustAnswer Customer Care [email protected] | 1-800-808-0643

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