Askanexpertonline.com

Austin was great

Austin was great! Friendly and extremely knowledgeable. Could not have gone better!

Relieved my mind

Iris KostricUnited States · 3 reviews · Verified · Experienced 2026-08-05 · Posted 2026-08-05

Fast and very easy

Man helping me was courteous and…

Man helping me was courteous and detailed about each step in needed to replace my awning including ordering, and installing

Anthony M IS A TOP-NOTCH TECH EXPERT

Anthony M. is a technology expert who helped me immensely to see what my next steps are in the solution of filing my insurance. He even volunteered to go further, but I can take it from here since he helped me to plot my next steps. The Askanexpertonline service is top notch service from a real expert. 5 Stars for Anthony M.

Provided all the modes to who I needed…

Provided all the modes to who I needed to call. Very knowledgeable and fast in Drew's chat responses. True asset to your department and company and I am so satisfied to the upmost degree

Great service and very nice lady.

The young lady who helped me was very patient and we finally got the result I was looking for. Thank you so much.

Excellent my problem was addressed and…

Excellent my problem was addressed and solved. Thanks

Very professional and helpful.

Both representatives I spoke with were very professional and helpful.

Helpful in trying to get my issues…

Helpful in trying to get my issues taken care of

Very helpful

Quick Resolution

After trying for two days to see a station on Live TV, a quick online chat with the technician resolved the issue. Fast and easy fix that I didn’t feel comfortable trying on my own.

It was scary at 1st

It was scary at 1st But Stephen turned the challenge into Project Victory

The tech answered my questions

The tech answered my questions. But I canceled service because I did NOT realize what I had gotten into! I googled to engage my security service directly and somehow got into this! That’s why I really would rate them a 0! They jump right in line in front of where you want to go! Very deceptive!

Persistence

My technician continued to work with me in spite of time and multiple presumptive fixes. Eventually persistence paid off

While he didn’t solve my problem…

While he didn’t solve my problem directly, he did tell me exactly where to go to find the answers I needed.

A Happy Customer! I am 79 yrs old & was very frustrated…

I am 79 yrs old & was very frustrated to lose service on both my xomo boxes. I tried working with Spectrum for 2 hrs to fix. Finally text asking me for $5 to have a tech call me. Was so frustrated by that point, I paid it, not knowing why I was being charged for equipment failure assistance that was not my fault. I immediately received a text from Just Ask followed by the promised call. On my request, both Agents spoke slowly and clearly. The tech agent patiently walked me thru the reboot process so well on tv #1 that I was able to do tv #2 by myself! He stayed on the line with me until I was sure both TV’s were working. VERY professional and kind and it only took about 15-20 minutes! TY!

Problem resolved quickly.

Jarid was very helpful

Capital One people are very…

Capital One people are very informativepeo