ATN corp is the US industry leader in high-performance Night Vision and Thermal Imaging optics such as Night Vision Goggles, Binoculars, Rifle Scopes, Thermal Imaging Camera
Is ATN legit?
ATN (atncorp.com) has a 4.6 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being extremely knowledgeable, patient, and genuinely helpful when resolving technical issues over the phone. Consumers highlight that the sales process, purchasing options, and ordering replacement parts are handled quickly and professionally.
However, some customers also noted experiencing frustrating product defects or equipment malfunctions that required multiple returns and fixes. Reviewers additionally mentioned that communication can occasionally be slow, with delayed responses or unreturned messages regarding pending repairs. A few people felt quite disappointed and left without a proper solution when trying to navigate these ongoing equipment troubles.
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I called ATN about a problem with my scope purchase. I spoke with Kelly Prince who was able to fix my problem. She was extremely professional and thorough. She reviewed all of the information and was able to resolve my issues quickly and efficiently Thank you Kelly.
Kelly Prince was very polite and promp with the service I needed. She was also knowledgeable in what I was asking. Today, service that is prompt and polite is hard to find. My extreme gratitude goes out to her and all at ATN. Thank you!
Kelly Prince helped me today. After three calls starting November. I forwarded her a email that I had sent to Pablo Hernandez on 12/4/25. She was understanding that I was upset because I got zero response from Pablo. She took the time to make sure that my questions were answered before the call ended. You need more employees like Kelly, professional and polite.
Chamberlain deserves recognition for outstanding customer service.
My LT 320 thermal scope failed and I needed a quick replacement. Chamberlain was fantastic in helping me select the best replacement scope, a Refurbished Thor 5 4-32x, 640x480 12 micron, Smart HD
Thermal Rifle Scope w/ Gen 5 Sensor and setting up shipping. He then connected me to the specialist in warranty and repair to expedite the repair of my failed thermal scope. Could not ask for a smoother process in both sales and repair. ATN has continued to provide me with this level of service for many years as their customer. Thank you Chamberlain and ATN!
I have been looking for optics that would fit my hunting needs. Chamberlain St. Jean has helped me for the past 3 years. I have recently purchased the X-sight 5. His customer service has been beyond exceptional. He has answered all my questions, and has even gone above and beyond to reassure me The quality of product that I am purchasing. Thank you and I always come back to great customer service.
Spoke with Kelly Prince from ATN today about an ABL-1000 that stopped functioning. She suggested some diagnostic steps prior to getting me set-up for a replacement unit. She was knowledgeable and most helpful getting my issue taken care of quickly.