High valued package
Had an issue with the scope out of the box, but ATN fixed this at no cost to me. Had a little bit of a wait but now I have a functioning scope at a great price, with lots of accessories.
ATN corp is the US industry leader in high-performance Night Vision and Thermal Imaging optics such as Night Vision Goggles, Binoculars, Rifle Scopes, Thermal Imaging Camera
ATN (atncorp.com) has a 4.6 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, Product. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being extremely knowledgeable, patient, and genuinely helpful when resolving technical issues over the phone. Consumers highlight that the sales process, purchasing options, and ordering replacement parts are handled quickly and professionally. However, some customers also noted experiencing frustrating product defects or equipment malfunctions that required multiple returns and fixes. Reviewers additionally mentioned that communication can occasionally be slow, with delayed responses or unreturned messages regarding pending repairs. A few people felt quite disappointed and left without a proper solution when trying to navigate these ongoing equipment troubles.
Auto-generated from all reviews of this business. For reference only.Had an issue with the scope out of the box, but ATN fixed this at no cost to me. Had a little bit of a wait but now I have a functioning scope at a great price, with lots of accessories.
Jeremy was a great help and answered all of my questions along with helping me get a deal on a rangefinder.
Excellent customer service from Kelly Prince! She was so kind and took care of my issue immediately! Highly recommend!!!
Kelly was very helpful with the issues I am having with my Thor 4. She was very nice and informative.
KELLY was very helpful and setting me up an account and help me with my replacement part for my scope Thor 5
I had great help from Gabriel Contreras to start with, then after I made a purchase I get radio silence when asking a question from him. Now I'm worried if something goes wrong I won't get any help. On the fence so we'll see.
Kelly Prince was very helpful and considerate of my problem and remedied the problem promptly thank you
This company is terrible. They want to stick u with a piece of junk. And not even try to help you out. Its awful that you pay that much for something and have it for 3 months and never get to use it cause it stays broken. And they dont wanna make it right. Just keep doing repairs and that takes forever to get done and they absolutely will not give u updates on anything. Its like a couple grand is nothing and we all should just be throwing it away
I’m with the Texas National Guard working with Border Patrol in South Texas. We just recently had about 2-3 days worth of rain and while working operations with Border Patrol r patrol during the rain one night I dropped my Blazetrek 1.6x13 640 thermal Monocular in the mud. Where it sat for about 24hrs until I was able to locate it. (The entire time being rained on) and to my surprise it works as if it just came out of the box. Really suprised to see it held up after being rained on and sitting in the mud for 24hrs.
We bought into this 18 months ago and put $5k into it as a test to see how it performed. After many fluctuations, ATN only earned 4% growth over a total of 15 months. NOT 4% each month, but $160 profit after 15 months. Then due to their risk management protocols they lost 50% of the account in one week (likely due to martingale methods) and the fund has had zero growth since then for the past 3 months.
This was the fastest I have gotten things done, now dont get me wrong, they are usually very good. But quick to the point, careful listening on kelly's part, Asked the right questions and done. The hole thing, done in just a few minutes Excellent Thank you Kelly.
Kelly Prince was very helpful in solving my issue. Great customer service ( something hard to find these days)! THANKS!!!
Kelly Prince was great! Needed help finding a battery cover and she took care of it for me.
Have an item that isn't working abl 1000 and supper easy to work with and getting me a replacement zero hassle supper appreciated. Thank you Kelly Prince
The response was fast and very accurate, courteous. We received our item the next day.
Called customer service to put in a repair ticket. Agent Kelly Prince handled my request but instead of having me ship my optic to ATN she found that the part was easily replaceable and shipped it to me. Much better solution. Thanks Kelly.
Some of the best customer service I have ever received from any company thanks to Kelly Prince.
Kelly Prince was super pleasant on the phone and answered all my questions quickly and was super courteous! This lady truly cares about her job and customers, can't say enough good things about my experience . THANK YOU Kelly!
I needed a piece replaced on my Thor 4 scope mount and when I reached out to ATN, Kelley Prince was extremely helpful and had the new part at my house within several days, highly recommend the customer service from ATN!
After having difficulty connecting with support to get my scope repaired I was able to speak with Kelly Prince and all was resolved in minutes. She was huge relief to my earlier frustration. Thanks!
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