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Better Debt Solutions

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203 reviews

4.9203 reviews
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About Better Debt Solutions

Data updated
Website
betterdebtsolutions.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (2/2)
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About this business

Better Debt Solutions provides custom financial solutions to individuals across the U.S. We match our clients with personalized programs to reduce their unsecured debt and regain control of their finances. Our mission is to provide debt relief options and savings to our clients. We’re committed to understanding your financial story, being transparent and supportive, and saving you as much money as possible. Talk with a Certified Debt Specialist today and receive a free consultation."

Written by the business, not verified by us.

Is Better Debt Solutions legit?

Better Debt Solutions (betterdebtsolutions.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff for being extremely knowledgeable, deeply patient, and remarkably thorough when explaining various debt relief options and procedures. Individuals note that trusted advisors listen carefully to financial concerns and consistently offer personalized solutions with genuine kindness and strong professionalism. Though some people felt initial hesitation or nervousness before starting, representatives quickly put their minds at ease and patiently answered all questions. Reviewers also highlight the continuous support, clear communication, and reassuring guidance, ensuring the difficult path to financial recovery feels entirely manageable and secure.

Auto-generated from all reviews of this business. For reference only.

What people say

Jonathan went above and beyond in…exceptional customer care

Jonathan went above and beyond in providing exceptional customer care. He was kind, personable, thorough, and incredibly knowledgeable in his field. He took the time to answer all of my questions and made sure I felt comfortable throughout the entire experience. His professionalism and genuine care truly stood out. I highly recommend Jonathan to anyone looking for outstanding service.

Reply from Better Debt Solutions2026-06-29

Hello Rebecca, thank you for your wonderful review! We're delighted to hear Jonathan's knowledge, patience, and genuine care stood out throughout your experience. It's great to know he made you feel comfortable every step of the way, and we'll be sure to pass along your kind words.

Amber did a great Job in our initial…

Amber did a great Job in our initial contact with Amber Bastro , My review at the time was colored somewhat of my depressing feelings of letting myself need help in the first place.

Reply from Better Debt Solutions2026-06-29

Hi Art, thank you for your honesty and for giving us the opportunity to help. We understand that taking the first step can be difficult, and we're glad Amber was able to make that initial conversation a positive one.

Aaron Brown financial advisor

I have been considering my financials lately and happened on the phone with Aaron Brown. He was very helpful and took much of the fear of money away in helping me to see things a different way. I very much appreciated his knowledge of the money business. Thank you for your time today. Karen Anderson

Reply from Better Debt Solutions2026-06-29

Karen, thank you for taking the time to leave such a thoughtful review. We're glad Aaron was able to ease some of the stress surrounding your finances and help you look at your situation with a new perspective. Wishing you all the best as you move forward!

Kabir Sherrill was extremely helpful…

Kabir Sherrill was extremely helpful for me to enter into this program to help decrease my debt!! He also checks in with me to see how I am doing! I really appreciate all his help!! Thank you, Ann

Reply from Better Debt Solutions2026-06-26

Ann, this was such a thoughtful review. Kabir believes in staying connected with his clients, so I'm sure he'll appreciate knowing those check-ins have meant so much to you. Wishing you continued success as you work toward becoming debt free!

My rep was great feel like he was a

My rep was great feel like he was a Honest about everything 💯

Reply from Better Debt Solutions2026-06-26

Hi Michael, sometimes a simple, honest conversation is exactly what people need. We're glad your representative earned your trust from the start. Thanks for the review!

Holly is extremely knowledgeable and…

Holly is extremely knowledgeable and helpful.

Reply from Better Debt Solutions2026-06-26

Hi Kevin, Holly has a talent for making complicated things easy to understand. We appreciate you taking a moment to recognize her knowledge and the support she provided.

Holly made the process as clear and…

Holly made the process as clear and simple as can be, I look forward to getting back on track and being able to have a weight lifted off me for once.

Reply from Better Debt Solutions2026-06-26

Carlos, debt can feel heavy, so hearing that Holly helped lift some of that weight is wonderful. We hope this is the start of a much less stressful chapter for you. Thanks for sharing your experience!

Aaron

Aaron, made me feel comfortable and was willing to listen and help me with my financial needs. He was knowledgeable, calm, caring and I trusted him to not lead me off a ledge . I was very nervous and had anxiety and he was patient and calm me down . I truly believe he an asset to your company and because of his expertise , I would be comfortable to recommend this Company to friends or family. I pray that the relationship will continue through out the years. Thank you Aaron and I look forward to our continued collaboration.

Reply from Better Debt Solutions2026-06-26

Barbara, thank you for such a heartfelt review. Aaron's compassion, patience, and willingness to simply listen clearly made a lasting impact, and that's something we're incredibly proud of. We'll make sure he sees your message. We look forward to being here for you throughout your journey!

Great Customer Service

Miles Herrera is very knowledgeable and put my mind at ease that I am in the right program.

Reply from Better Debt Solutions2026-06-26

Hi Krista, peace of mind is priceless, and we're happy Miles helped you feel confident that you're headed in the right direction. We'll be sure to share your feedback with him.

BDS was very easy to work with

BDS was very easy to work with; Tyron Hamilton in particular was very helpful and informative.

Reply from Better Debt Solutions2026-06-26

Kelly, sometimes the best experiences are the ones that just feel easy. We're happy Tyron was able to answer your questions and make the process simple from beginning to end. Thanks for the recommendation!

Eric wasn’t pushy and using scare…

Eric wasn’t pushy and using scare tactics to help with our debt. He listen to me and WE came up with a plan that suits me.

Reply from Better Debt Solutions2026-06-26

Hi Tiffany, we love hearing this. Everyone deserves to have their situation listened to instead of being pressured into a decision. We're glad Eric worked with you to build a plan that actually fit your needs.

Justin Bryan has been very helpful and…

Justin Bryan has been very helpful and professional all the time. His check ins are great.

Reply from Better Debt Solutions2026-06-26

James, those follow-up check-ins can make all the difference, and we're happy Justin has stayed connected throughout your journey. Thanks for giving him a well-deserved shoutout!

Help when I needed I believe about

When I first contacted you I was very upset and scared but dealing with Ken cleaver he put me at ease and was very reassuring about helping me me he was awesome and I now felt I would get the help I desperately needed thank you so much Ken Cleaver may God Bless you always

Reply from Better Debt Solutions2026-06-26

Daniel, reaching out for help isn't always easy, especially when you're feeling overwhelmed. We're grateful Ken could give you the reassurance you needed during that first conversation. Your kind words and blessing will mean a great deal to him!

Jonathan Cutkelvin was very…

Jonathan Cutkelvin was very knowledgeable and helpful. He thoroughly explained all of my options and answered all of my questions. I'm so thankful that I chose better debt solutions and Jonathan was able to help me with the process. Im already seeing it working.

Reply from Better Debt Solutions2026-06-26

Ashley, hearing that you're already seeing the program work is fantastic. Jonathan will be happy to know his guidance helped you feel confident from the start. Thanks for choosing Better Debt Solutions!

Light At The End Of The Tunnel

My experience was really great, because you have a great representative named, Anthony Banuelos. He was professional and extremely understanding and encouraging. He was patient with all of my questions and he explained everything, as we progressed in setting me up to become debt free. I honestly feel like I can see the light at the end of the tunnel. I would recommend Anthony and your program to anyone. Thank you so much.

Reply from Better Debt Solutions2026-06-26

Hello Sharon, your review says it all. Anthony didn't just explain the program—he helped replace uncertainty with hope. We'll make sure he sees your message. Wishing you all the best as you continue toward becoming debt free!

When I started this venture

When I started this venture, I was very apprehensive and struggling with trying to pay my debt. My representative gave me a little relief when speaking to him about this process. I finally felt like I could get a good nights sleep without worrying about how to pay these bills my only concern and why I gave four stars was because I’m still a little, unsure about the length of time it takes for the process to actually start showing that the debt started to be paid off.

Reply from Better Debt Solutions2026-06-26

Hi Patrice, thank you for being so open about your experience. It means a lot to hear that you finally got some relief and were able to sleep a little easier. We also appreciate your honesty about the timeline. It's completely fair to have questions in the beginning, and we're always here if you'd like an update or simply want to talk through what to expect next.

“Estaban Sanchez is a great asset to…“Estaban Sanchez is a great asset to your team—thorough, highly knowledgeable, and always keeping me abreast of every necessary step in a clear and easy‑to‑follow

“Estaban Sanchez is a great asset to your team—thorough, highly knowledgeable, and consistently professional.”

Reply from Better Debt Solutions2026-06-26

Hi Charlene, what a wonderful compliment. Estaban takes a lot of pride in making sure nothing is left unanswered, so he'll really appreciate reading this. Thank you for recognizing the care and professionalism he brings to every conversation.

Very Helpful

Tam was very helpful in examine all my options and helping me in the decision to go with Alleviate to regain control of my finances. He has been available for any questions that have come up and checks in with me on my progress

Reply from Better Debt Solutions2026-06-26

Hi Michael, we love hearing that Tam didn't just help you get started, but has continued checking in and supporting you along the way. That ongoing commitment is something we're proud of. Thanks for recognizing his hard work!

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