Better Debt Solutions provides custom financial solutions to individuals across the U.S. We match our clients with personalized programs to reduce their unsecured debt and regain control of their finances. Our mission is to provide debt relief options and savings to our clients. We’re committed to understanding your financial story, being transparent and supportive, and saving you as much money as possible. Talk with a Certified Debt Specialist today and receive a free consultation."
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Is Better Debt Solutions legit?
Better Debt Solutions (betterdebtsolutions.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff for being extremely knowledgeable, deeply patient, and remarkably thorough when explaining various debt relief options and procedures. Individuals note that trusted advisors listen carefully to financial concerns and consistently offer personalized solutions with genuine kindness and strong professionalism.
Though some people felt initial hesitation or nervousness before starting, representatives quickly put their minds at ease and patiently answered all questions. Reviewers also highlight the continuous support, clear communication, and reassuring guidance, ensuring the difficult path to financial recovery feels entirely manageable and secure.
Auto-generated from all reviews of this business. For reference only.
Felicia Bell was referred to me by my Apostle. She was impressed. Felicia patiently and thoroughly explained how she could help me. She was knowledgeable, helpful, honest. She explained in detail my options, worked out a strategy for me and my husband. She answered my questions patiently. You are blessed to have an employee that cares for your clients. She’s going to get lots of referrals. God Bless.
Reply from Better Debt Solutions2026-07-09
Hello Jeremias, we're honored you chose to work with us based on a referral. Thank you for recognizing Felicia's patience, honesty, and dedication to finding the right strategy for you and your husband. We'll make sure she sees your wonderful review.
Ruth was very informative I felt that I was in comforting hands. She was pleasant to consult with. I already mentioned to a couple of friends about my experience I had. I am eager to get my financial health back. Thank you, so much! Ruth is an angel sent from above.
Reply from Better Debt Solutions2026-07-09
Hi Doreen, your review is incredibly thoughtful. Ruth will be touched to know she made you feel comfortable and confident during your conversation. Thank you for recommending us to your friends, and we wish you all the best on your financial journey.
Ken Cleaver was great happy he called me made my day looking forward to working with Ken
Reply from Better Debt Solutions2026-07-09
Herman, it sounds like Ken's call came at just the right time! We're glad he made your day, and we know he'll appreciate your kind words. Thanks for sharing your experience.
Haleh has great customer service. She was extremely transparent and honest with us on how she could help. Would recommend to family and friends.
Reply from Better Debt Solutions2026-07-07
Hi Johnny, thank you for your recommendation! We're delighted Haleh's honesty and transparency stood out during your experience. We'll make sure she receives your thoughtful review.
Karen, we appreciate your feedback. Thank you for recognizing the patience, understanding, and support you received. We're glad you had a positive experience!
Ken walked me through the process very easy to work with Helping me 2 get the “Monkey” off my back. Ty Ken
Reply from Better Debt Solutions2026-07-07
Hello Keith, we're happy Ken made the process easy to understand and helped lift some of that weight off your shoulders. Thank you for sharing your experience, and we'll be sure to pass your kind words along to him.
Felicia is Amazing and answered any questions or concerns. She educated me on all of my different options. We explored the pros and cons of each one. I look forward to working together as I take this journey to financial freedom.
Reply from Better Debt Solutions2026-07-09
Hi Juliet, thank you for such a thoughtful review! We're delighted Felicia took the time to walk through your options and answer every question along the way. We appreciate your trust and wish you the very best as you begin this next chapter.
Annie was my first contact with the company. Although I was looking for another product, she did a great job presenting the option I finally decided on. From that moment on she was very thorough in explaining the entire process and then followed up at every stage of the endeavor. I would highly recommend Better Debt Solutions, especially if you're unsure of what you options you have with managing your debt.
Reply from Better Debt Solutions2026-07-07
Hi Leroy, Annie will be so pleased to read your feedback. We're glad she took the time to explain your options, keep you informed throughout the process, and help you find the solution that worked best for you. Thank you for your recommendation!
Very kind and helpful very easy process with excellent customer service
Reply from Better Debt Solutions2026-07-07
Sandy, thank you for your kind review! We're glad the process was easy and that you received the excellent customer service you deserved. We appreciate your review!
Ken was very thorough with all the numbers and how the process worked. I felt like he had my best interest at heart. It was a good experience overall.
Reply from Better Debt Solutions2026-07-07
Thank you for sharing your experience! We're glad Ken took the time to walk you through the numbers and explain how everything works. We appreciate your trust in Better Debt Solutions and wish you all the best moving forward.
Daniel Lorenzen was professional and honest!
Pleasure doing business
Reply from Better Debt Solutions2026-07-06
Hello Albert, thank you for your review! We're glad Daniel earned your trust with his professionalism and honesty. We appreciate you choosing Better Debt Solutions!
Giovanni Morales was very knowledgeable and helpful in helping me understand and resolve my situation. I would highly recommend your services and Giovanni as your Rep, thank you
Reply from Better Debt Solutions2026-07-03
Mike, we're so pleased Giovanni was able to provide the guidance and clarity you needed. Thank you for your recommendation, and we'll be sure to share your kind words with him.
More than half the time to enroll in the program took great patience as both of us cannot understand electronic signatures!
Reply from Better Debt Solutions2026-07-03
Hi Barb, thank you for sticking with us through the enrollment process! We understand electronic signatures can sometimes be challenging, and we're glad our team was able to patiently guide you every step of the way. We appreciate you trusting Better Debt Solutions!
Sam walked me through the whole process explaining everything I needed to know about debt relief.
Reply from Better Debt Solutions2026-07-06
Hi Robert, thank you for your feedback. We're glad Sam walked you through the process and made sure you understood what to expect. We appreciate you choosing Better Debt Solutions.
Giovanni Morales was a life saver. Walked me through the potential problems and potential outcomes thoroughly. Answered all my questions and was extremely helpful. He gave me the needed light at the end of tunnel. Thanks again Giovanni 👍🙏🏻🙏🏻👍
Reply from Better Debt Solutions2026-07-06
Hi Charles, we're grateful you took the time to recognize Giovanni. It means a lot to hear he helped you better understand your options and gave you confidence moving forward. We'll be sure to share your kind words with him.
Simi was great. She was patient with me while my son was trying to talk to me while I was on the phone with her, explained everything very well, and answered every question I had. She was so kind and sweet and great at her job!
Reply from Better Debt Solutions2026-07-06
Hello Julia, Simi will be so happy to read your review. We're glad she took the time to answer every question and worked with you patiently throughout your conversation. Thank you for sharing your experience!
Ken was so attentive, answered all of my questions, and I confidently feel that I am on the path to financial recovery. I hope to be able to report back that my credit score has improved as much as others, but I will report back! This guy takes a ton of time to understand your personal situation and to answer questions. Trust him!
Reply from Better Debt Solutions2026-07-03
Hello Rachel, thank you for such a thoughtful review! It's wonderful to hear Ken took the time to understand your situation and answer every question with care. We're honored to be part of your journey toward financial recovery.
Great and Phenomenal Experience
Miles Herrera was the advisor who answered all my questions and cleared all my doubts. He was very friendly and I felt very comfortable talking about my situation. He explained very thoroughly the plan to me making sure I understood everything. He took the time necesary to explain in details how the plan work. Something that I apprecited very much.
Thanks Miles for your profesionalism and knowledgeable in his field
Reply from Better Debt Solutions2026-07-03
Hi Jesus, thank you for your thoughtful feedback! We're thrilled Miles took the time to answer your questions and explain everything thoroughly. Helping our clients feel informed and comfortable is exactly what we strive for.
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