Better Debt Solutions provides custom financial solutions to individuals across the U.S. We match our clients with personalized programs to reduce their unsecured debt and regain control of their finances. Our mission is to provide debt relief options and savings to our clients. We’re committed to understanding your financial story, being transparent and supportive, and saving you as much money as possible. Talk with a Certified Debt Specialist today and receive a free consultation."
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Is Better Debt Solutions legit?
Better Debt Solutions (betterdebtsolutions.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff for being extremely knowledgeable, deeply patient, and remarkably thorough when explaining various debt relief options and procedures. Individuals note that trusted advisors listen carefully to financial concerns and consistently offer personalized solutions with genuine kindness and strong professionalism.
Though some people felt initial hesitation or nervousness before starting, representatives quickly put their minds at ease and patiently answered all questions. Reviewers also highlight the continuous support, clear communication, and reassuring guidance, ensuring the difficult path to financial recovery feels entirely manageable and secure.
Auto-generated from all reviews of this business. For reference only.
Kristen did a fabulous job of explaining everything in detail and completely made sure i understood the process of the program
Reply from Better Debt Solutions2026-08-25
Hi Richard, we appreciate you sharing your experience! Kristen will be happy to know that her guidance helped you feel comfortable and informed about the program.
My agent explained everything very clearly and really seemed to understand and care about my situation.
Reply from Better Debt Solutions2026-08-24
Thank you for sharing your experience! We’re glad you felt heard and cared for while discussing your situation. We appreciate the feedback and your four-star review.
Deidre has been a lot of help, very imformative, and responsive to my inquiries.
Reply from Better Debt Solutions2026-08-24
Mark, thank you for recognizing Deidre! We’re glad you’ve been able to count on her when questions come up. We appreciate you taking the time to share your experience!
Deidre Collins is a wonderful advisor. She is very personable and informative. I would highly recommend her to anyone that is thinking about debt relief.
Reply from Better Debt Solutions2026-08-24
Hello Lea, thank you for the recommendation! We’re glad you’ve enjoyed working with Deidre, and we know she’ll appreciate hearing that you’d confidently recommend her to others considering debt relief.
The process has been very open and transparent. My contact has helped me allot and has been very diligent in dealing with the issues I was having. He also has been very knowledgeable and forthright in everything that I need to do to accomplish everything that I am looking to get fixed.
Reply from Better Debt Solutions2026-08-24
Hi Tyce, thank you for the fantastic review! We’re happy to hear you’ve had such a positive experience with your contact and that some of that weight has been lifted off your shoulders. We appreciate you trusting our team to help.
Marissa Ciara knows how to work for her client and solve all the problems on the way. Paul Augustine Coyle is happy to have Marissa explaining everything she does that is a positive for any company.
Reply from Better Debt Solutions2026-08-24
Paul, Marissa is getting quite the shoutout here! We’re lucky to have her on our team, and we’ll make sure she knows how much you appreciate everything she’s done for you.
Kristin was easy to work with and provided clear instructions on the entire process. A+ rating!
Reply from Better Debt Solutions2026-08-24
Thank you, Jeret! We’ll gladly take the A+ rating. We’re happy Kristin made everything easy to navigate, and we’ll be sure to pass your feedback along to her!
Your representative was very well informed and very courteous in all aspects of this agreement!!!
Abby Duran
Reply from Better Debt Solutions2026-08-24
Abby, thank you for the five stars! We’re glad you had such a positive interaction with our representative. We appreciate you choosing Better Debt Solutions!
Bobby was very nice and helpful the first time i spoke with him regarding my situation and he already knows what I’m going through. He is knowledgeable and very soft spoken.
Reply from Better Debt Solutions2026-08-24
Thank you, Elizabeth! First conversations matter, and we’re glad Bobby made yours a positive one. We appreciate you taking the time to recognize him!
Liz Martinez, was excellent to work with she walked me through the process, explained everything in detail, which believe me I had a lot of questions. I was enrolled with Beyond Finance which I found to be defficult to work with and impersonal to my needs. She explained how to unenroll from there Beyond finance program. Liz Martinez, Better Debt Solutions is a please to work with, don’t hesitate Liz, evaluates your situation, then she will recommend what she feels is the right solution in you case, excellent.
Reply from Better Debt Solutions2026-08-24
Joe, thank you for giving Liz such a great shoutout! It sounds like you came to her with plenty of questions, and we’re glad she was there to help you sort through them and determine the right direction for your situation. We really appreciate your recommendation of Liz and our company!
Very kind and respectful and knowledgeable about my situation
Reply from Better Debt Solutions2026-08-21
We really appreciate this, James. Every situation is different, so taking the time to listen, understand what you’re dealing with, and treat you with respect matters. Thank you for recognizing the care and knowledge our team brought to the conversation.
I was told everything I needed to know and I had no problem understanding what was going on. I am very glad I signed up and will work hard to make sure everything works, wish more phone calls were like that.
Reply from Better Debt Solutions2026-08-21
Hi Jalen, it’s great to hear that everything was laid out in a way that was easy to understand from the start. We especially appreciate your comment about wishing more phone calls were like this! Thank you for putting your trust in us and for sharing such a thoughtful review.
Kevin was a great person to work with, he was patient, helpful, and explained the process in words we understood. We appreciated his assistance in easing our minds and helping us get started on consolidating our debts.
Debby Fortson
Reply from Better Debt Solutions2026-08-21
Thank you for taking the time to recognize Kevin! It’s wonderful to hear how patient and helpful he was, especially when it came to explaining everything in a way that made sense and helped put your minds at ease. We’re glad he could make getting started with debt consolidation feel a little less overwhelming, and we truly appreciate you trusting our team to help.
Very knowledgeable of my case, kept me informed of all informations, and how to approach creditors.
Thanks You
Reply from Better Debt Solutions2026-08-18
James, we’re glad you’ve felt informed throughout the process and received helpful guidance on communicating with creditors. Thank you for taking the time to share your experience!
Speaking to Travis an advisor helped me understand the step s that i need to learn and understand. And if have any questions i can always call him to his direct line.
Speaking to Travis Martines
Reply from Better Debt Solutions2026-08-19
Hi Lily, we’re glad Travis was able to walk you through the next steps and make everything easier to understand. It’s also great to know you have a direct point of contact whenever questions come up. Thank you for sharing your experience!
Miguel Sanchez was so professional to work with. I am usually skeptical about calls I receive but I am so glad I accepted the call.
He was so patient and walked me through the whole process. Guardian Litigation is a very good company to help you.
Reply from Better Debt Solutions2026-08-18
It means a lot that Miguel was able to earn your trust and make you feel comfortable moving forward. We’re happy his patience and professionalism stood out, and we appreciate the recommendation!
Simi customer service skills were excellent and she was very patient. She made sure I understood exactly what was going on.
Reply from Better Debt Solutions2026-08-18
Hi Cotina, making sure you understood what was happening was important, and we’re pleased Simi took the time to do exactly that. Thank you for recognizing her patience and exceptional service!
My experience was great. When David Ives contacted me he explain everything so clearly. David took me through the whole procedure in such a nice and professional way that I felt I was being helped by a friend or family member. David explained what the company is all about. In my opinion, this company hires people with good hearts and great knowledge of the work they do. David followed up with me every step of the way. And when David called me to let me know everything went well and on schedule. It was the happiest day of my life.I got my life back.
Reply from Better Debt Solutions2026-08-18
Hi Miguel, what a wonderful review to receive. David clearly made a lasting impression through the way he explained everything, stayed in touch, and followed through along the way. We’re especially happy to hear how much reaching that milestone meant to you. Thank you for sharing your story with us!