Better Debt Solutions provides custom financial solutions to individuals across the U.S. We match our clients with personalized programs to reduce their unsecured debt and regain control of their finances. Our mission is to provide debt relief options and savings to our clients. We’re committed to understanding your financial story, being transparent and supportive, and saving you as much money as possible. Talk with a Certified Debt Specialist today and receive a free consultation."
Written by the business, not verified by us.Better Debt Solutions (betterdebtsolutions.com) has a 4.9 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-04.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the dedicated staff for being extremely knowledgeable, deeply patient, and remarkably thorough when explaining various debt relief options and procedures. Individuals note that trusted advisors listen carefully to financial concerns and consistently offer personalized solutions with genuine kindness and strong professionalism. Though some people felt initial hesitation or nervousness before starting, representatives quickly put their minds at ease and patiently answered all questions. Reviewers also highlight the continuous support, clear communication, and reassuring guidance, ensuring the difficult path to financial recovery feels entirely manageable and secure.
Auto-generated from all reviews of this business. For reference only.Sam is a great listener and guided me through the process very well. Great professional service. Service above and beyond the normal. Five stars for sure.
Ed, five stars for Sam is wonderful to see! We’re glad he listened closely, guided you through the process, and went above and beyond to provide the level of service you deserved. Thank you for sharing your experience!
Liz Martinez | Better Debt Solutions My experience with her has been pleasant and very professional. She is most helpful in assisting me with questions and concerns. She addresses any concerns promptly. She is very knowledgeable and explains clearly the plan of action as needed. Excellent communication. Thank you Ms Liz
Hello Andrea, it’s great to hear how dependable Liz has been whenever questions or concerns come up. Clear communication is so important throughout this process, and we’re happy she continues to keep you informed and explain what comes next. Thank you for recognizing her!
My wife and I have experienced a financially catastrophic event. We talked with two other Debt Relief companies prior to speaking with Sam Onghaei with Better Deb t Solutions. Unlike the first two, Sam was calm, not rushed and explained the process to us thoroughly. He also never bad mouthed his competition like ALL the other did. He developed a very sound solution for us established trustworthiness quickly by his professionalism. 100%
Hi Ashby, thank you for taking the time to share such thoughtful feedback about Sam. We’re glad he gave you and your wife the time you needed, explained everything thoroughly, and earned your trust through the way he handled your conversations. We truly appreciate you choosing Better Debt Solutions.
Christian was a pleasure to do business with. She was very informative and I felt very much that I could trust her.
It’s wonderful to know Christian made such a strong impression and gave you the information you needed to feel confident working with her. We appreciate you recognizing both her knowledge and the trust she inspired. Thank you for the great review!
I was well informed and wasn’t rushed. All my questions were answered and anything I didn’t understand it was explained to me in depth. I appreciate the attention to detail, the patience and attentiveness. It goes a long way.
Thank you for the fantastic review! We’re pleased you never felt rushed and had the opportunity to ask questions until everything made sense. We appreciate you highlighting the patience, attention, and care you received from our team.
Giovanni Morales is great, he explained everything thoroughly and made me feel comfortable with this decision. I’m looking forward to working with him and getting this debt taking care of. Thanks Giovanni! 5 Stars for sure!
Hi Andre, five stars for Giovanni is quite the shoutout! We’re happy he took the time to thoroughly explain everything and helped you feel comfortable with your decision. Thank you for trusting our team, and we look forward to being there for you as the process continues.
Dustin Valdez has been so helpful and honest throughout this process. The information provided to me on this program has reassured me that I am doing the right thing. He is always available when I reach out to him if I have questions and because of his positive attitude and understanding I will be recommending this company to my family and friends.
Your recommendation to family and friends means a great deal to us! We’re especially pleased that Dustin has remained available when questions come up and that his honesty, understanding, and positive attitude have stood out throughout your experience. We’ll make sure he sees your thoughtful feedback!
The staff is very knowledgeable and kind. Travis helped me understand the program that was offered to me clearly so I can make an informed decision. Thank you.
Hello Liana, we’re happy Travis clearly walked you through the program and made sure you understood what was being offered. Thank you for giving him and our team such kind recognition!
Kevin was a great help to me. He helped me to understand the process and everything it included.
Hi Pam, we’re happy Kevin took the time to walk you through the process and make sure everything was clear. Thanks for sharing!
The company staff made me feel very important. They listened to my financial needs. Now I could breath a sigh of relief knowing they helped me resolve my debt. Thank you.
Thank you for sharing this, Eduardo. We’re glad our team took the time to listen to your needs and made you feel valued throughout the experience. Knowing you’re feeling some relief after reaching out means a lot to us!
Everyone I worked with have provided a level of service from Brenda and the client service team . They make the process easy to understand . Never have they not provided a level not top notch . I’m happy I called . Thank you very much for your professionalism and competency.
William, it’s wonderful to hear that Brenda and our client service team have consistently taken good care of you. We appreciate your comments about their professionalism and their ability to make the process easier to understand. Most of all, we’re glad you made that call!
It was so nice to speak with an educated person that I could understand. Sam Songhai was polite and made the information of our whole package clear and concise. We are so grateful for his help. Thank you again, Sam!
Hi Laura, we’re happy Sam made everything clear and easy to understand. Taking complicated information and explaining it in a straightforward way can make such a difference. Thank you for recognizing his patience and professionalism!
I had a great experience working with Jimmy Park. He was extremely helpful, professional and knowledgeable throughout the entire process. I had several collection accounts that I needed help resolving, and Jimmy took the time to explain everything clearly and made the whole process much less stressful. What impressed me the most was how quickly I started seeing results, some of my collection accounts were already showing progress within just 2–3 weeks! Jimmy was always responsive, patient, and genuinely seemed to care about helping me improve my financial situation. If you’re struggling with debt or collection accounts and looking for someone you can trust, I highly recommend reaching out to Jimmy Park. I’m very grateful for his help and the results I’ve seen so far!
Semih, thank you for such a thoughtful review of your experience with Jimmy! We’re glad he took the time to explain everything clearly and was responsive whenever you had questions. It’s especially great to hear that you’re already encouraged by the progress you’ve seen. We’ll be sure Jimmy knows how much you appreciate his help!
SCAM! SCAM! SCAM! They called my office in response to a loan application I never filed. I returned the call, and no one could tell me my name. They knew my number to respond to a loan application which I never made, but they amazingly enough could not tell me my name. They are 100% a scam. Beware!!!
Hi Issabeau, we take what you’ve described seriously and would like the opportunity to look into the circumstances surrounding the call you received. We’d appreciate it if you could contact our team directly with email provided, so we can investigate this further. Thank you, we hope to hear from you soon. [email protected]
I had a great experience working with Giovanni Morales! He was incredibly kind, patient, and helpful throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable and understood what to expect every step of the way. Dealing with debt and finances can be stressful and overwhelming, but Giovanni made the process feel much more manageable and never made me feel judged or pressured. He was professional, knowledgeable, and genuinely seemed to care about helping me find the best path forward. I really appreciate all of his help and would absolutely recommend speaking to Giovanni for anyone looking into this debt relief program. Thank you for making a stressful situation feel a whole lot easier!
Hi Crystal, we really appreciate you sharing your experience with Giovanni. We’re glad he gave you the time and patience to ask questions, understand your options, and feel comfortable with the process without any pressure. We’ll make sure Giovanni sees your kind words and knows the impact his support had on your experience!
Giovanni Morales was so very kind and helpful with understanding my situation. He went above and beyond my expectations as I was trying to get out of debt but not knowing how. I will be working on paying my bills and not getting any more credit debt.
Hi Carole, it sounds like Giovanni really took the time to understand what you were dealing with and help you find a way forward. We’re glad his kindness and support exceeded your expectations. Thank you for taking a moment to recognize him!
Marc Springer made the entire process of seeking information about debt relief and guiding me through the steps with a thorough understanding and unlimited patience. He anticipated all of my concerns, explained in detail and answered all of my questions. He is a value member of your organization and represents the company in the best manner possible. I only wish I had sought help sooner, Thank you
Thank you for such thoughtful feedback, Phyllis. It’s wonderful to hear that Marc took his time, anticipated your concerns, and made sure your questions were fully answered along the way. We’re proud to have him on the team, and we’ll be sure he sees your kind words!
Ken, is very nice and very helpful. I have never been in this situation before and I’m a hot mess and Ken was very calming to help me.
Ruth, we’re so glad Ken was able to bring some calm to what can feel like an overwhelming situation. Having someone patient and helpful by your side can make a real difference when this is all new. Thank you for sharing your experience with him!
Jason was friendly, easy to understand ,walked me through this process with kindness and patience and expertise.
Sounds like Jason made the process a lot easier to navigate, Lisa. We’re glad he took his time, explained everything clearly, and gave you the patient guidance you needed. Thank you for the kind review!
The guy Garrett Davis was very polite and understanding. He was very professional
Tina, we appreciate you recognizing Garrett! It’s great to hear his professionalism and courteous approach stood out during your experience with us.
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