Really good quality products
Really good quality products, warranty’s and service.
BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.
Written by the business, not verified by us.Bluetti United Kingdom (bluettipower.co.uk) has a 3.8 out of 5 rating on OK.one, based on 349 user reviews collected here. It is listed under Utilities and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 1% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the portable power stations are extremely reliable, making them perfect for camping trips, off-grid caravanning, and dependable home backup during unexpected power outages. Buyers also appreciate the exceptionally fast delivery service and the sturdy, well-built design of the equipment. Some reviewers were not happy with customer service, pointing out unhelpful communication, long delays when waiting for replacement parts or missing items, and difficulties in getting timely updates. A few other people also felt frustrated by slow response times and uncoordinated support when trying to resolve technical faults.
Auto-generated from all reviews of this business. For reference only.Really good quality products, warranty’s and service.
Great products at a reasonable price with discount codes for certain items and great customer service and delivery
Perfect for vw life
Always very good revues on social media and a recognised brand with a good warranty.
Iv found customer services very good although if you ask more than one question in an email they only answer the one . But still helpful
After sales and customer service, wow! Amazing!! I need a new power cord, mine was broken. I contacted Bluetti, they're sending a new one free of charge. Then, they apologise as it's Chinese New Year and might take some time! Apologies for sending something free?!?!? I love Bluetti!
Very good product very impressed with it so far! Always been in my radar to purchase a power station and Bluetti was a no brainer. Will be putting it to the test this summer on camping trips to truly see what it is capable of doing and no doubt in the future upgrade to a more powerful station. Very fast delivery and website is easy to navigate. 5*
Delivered on time, easy to setup and it performs well as a ups. This is an initial review have only been using it for a couple of days.
We decided to switch from leisure batteries to an Elite 100 V2. Speedy delivery and well packed product. We did not receive a solar charger so have contacted customer service to check this out. Hoping for a fast positive reply. We've charged the unit by mains power and are eager to get using.
Very good products they have been a game challenge for my motorhome offgrid
I've got a 200l and just purchased a apex 300. Fantastic pieces of kit Don't bother with the others, there far to delicate and temperamental. Bomb proof kit is what you need when off roading in a 4x4 campervan and that's what Bluetti delivers. Delivery spot on too, I live 300 meters off road and most of the time delivery to me is a nightmare. Thanks Bluetti, Gaz
Purchased the Elite 100 v2. Use case is UPS for CPAP and later, some camping. So far, it meets expectations.
Avoid Bluetti. I ordered a product during their January sale. Their courier ‘lost’ it. Bluetti are now refusing to honor the sale price and trying to make me repurchase at full price. Appalling service so far.
Customer service ordered car adapter sent wrong one said they would exchange but still waiting 6months later
Absolutely brilliant bit of kit. Mainly for camping to charge CPAP machine. Uses very little power. Have solar panel to top up along with a bluetti charger 1 if needed.
Added an additional B80 storage battery to existing EB70 rig, excellent customer service and quality delivery. Benefitted from sale extended into January so great price as well compared to retail.
Utter rubbish customer service! I wanted to quickly cancel as I actually wanted to add a solor panel to my order only to find if you have any issues you have to email and wait 24hr for a response. There is also a nunber. I tried calling and it would just hang up. Ultimately I cancelled my order and went to Jackery instead
An excellent company to deal with and they are the market leaders in their field. I will not hesitate to use their products again.
got a huge discount for the charger1 and a small power station it hasn’t arrived yet but i can’t wait to get it started in the van
349 reviews matching