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Bluetti United Kingdom

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349 reviews

3.8349 reviews
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About Bluetti United Kingdom

Data updated
Website
bluettipower.co.uk
Category
Utilities
Location
China
Status
Unclaimed
Last 12 months
230 reviews
Replies to negative
1% (1/86)
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About this business

BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.

Written by the business, not verified by us.

Is Bluetti United Kingdom legit?

Bluetti United Kingdom (bluettipower.co.uk) has a 3.8 out of 5 rating on OK.one, based on 349 user reviews collected here. It is listed under Utilities and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 1% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the portable power stations are extremely reliable, making them perfect for camping trips, off-grid caravanning, and dependable home backup during unexpected power outages. Buyers also appreciate the exceptionally fast delivery service and the sturdy, well-built design of the equipment. Some reviewers were not happy with customer service, pointing out unhelpful communication, long delays when waiting for replacement parts or missing items, and difficulties in getting timely updates. A few other people also felt frustrated by slow response times and uncoordinated support when trying to resolve technical faults.

Auto-generated from all reviews of this business. For reference only.

What people say

I bought the new Charger 2 for my van…

I bought the new Charger 2 for my van and absolutely love it. It was so easy to install, the hardest part was routing the battery cables. Although I have a third party power station it works flawlessly. It will make all the difference to my van getter ways with my wife and dogs.

This product is a must have it is great…

This product is a must have it is great if you work away from home and need power it will charge from a standard 12v socket in the car I use mine all the time in my lorry. When it starts to run down on charge plug it in drive around all day and hey presto back to full charge practically this is a wonderful product for tv microwave and kettle will also charge mobile phone from charger built into the top of the machine. I would not be without mine

Great products great service

Have purchase to date the AC180 generator and the Charge 1 DC charger, both products are brilliant. The Charge 1 means I can recharge the generator via the campervan 12v circuit while using the generator for whatever is needed, du to the pass through charging capabilities of the Charge 1. I am looking to buy the Elite 100 generator, just waiting confirmation from Customer Services on overall price.

Bought the elite 300 for our campervan…

Bought the elite 300 for our campervan as an additional source when we are offgrid as it does not have an inverter fitted. We run air fryers, hairdryers, induction hob and charge all our portables and it is brilliant. its small, light and very easy to pack and recharges well when we are moving using the 12v car charger. Really IMPRESSED

Poor customer service

Poor customer service, can take 24hrs to get a response. I have an issue binding my HUB D1 to the app and I have heard from others that Bluetti have been known to not add the S/N to the data base. I'm not getting anywhere with them at the moment so may look to return and give Jackery a try instead. UPDATE After a week or so of emails they finally agreed to take the HUB D1 back and replace it. They recieved it on Monday morning and I emailed Thursday morning to ask what was happening and any idea when I could expect a new one, its now Friday evening and not had any response. I do fear that they have a lot of issues and faults to deal with which is why it takes so long to get any response from them. Fingers crossed I can get this sorted soon. I will keep up dated here. UPDATE I had to call them in the end as heard nothing, the guy said he would escalate the matter. I then had an email saying they hadn't even logged it back in as return yet ( over a week later) it said they would process over next couple of days and then would take another 5 to 7 business days to get a replacement sent out. Absolute joke. All in all for what should be a simple return a faulty item and get a replacement will have taken the beat part of a month. Not impressed at all.

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