BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.
Written by the business, not verified by us.Bluetti United Kingdom (bluettipower.co.uk) has a 3.8 out of 5 rating on OK.one, based on 349 user reviews collected here. It is listed under Utilities and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 1% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the portable power stations are extremely reliable, making them perfect for camping trips, off-grid caravanning, and dependable home backup during unexpected power outages. Buyers also appreciate the exceptionally fast delivery service and the sturdy, well-built design of the equipment. Some reviewers were not happy with customer service, pointing out unhelpful communication, long delays when waiting for replacement parts or missing items, and difficulties in getting timely updates. A few other people also felt frustrated by slow response times and uncoordinated support when trying to resolve technical faults.
Auto-generated from all reviews of this business. For reference only.Very poor after sales. Bought a Bluetti 18 months ago, the power supply broke. Went to customer services and got fobbed off, looking for an alternative power supply. I wouldn't recommend Bluetti, poor after sales. My power station is now useless.
My product arrived quickly, well packed. I haven’t had to use customer service so far! One comment I will make is that when I scanned the QR code on the instructions to download the app I couldn’t seem to add my device or access Bluetooth so I uninstalled it & got it from the App Store & everything worked properly. This is my 1st power station & my Bluetti (Elite30 V2) is working as expected. It’s primarily for home back up in the event of power outages, nice & portable but will probably get a bigger one at some point too. Thanks.
Very fast delivery, discounts for the council workers. Good price
Haven't had it long but so far so good. I've tested various items tools, chargers etc and no problems at all.
Extremely happy with the Elite 100 v2 power station. Very simple to use, and it powers all the items that I need it to.
Great customer service. Really helpful
I have the mentioned device and use it in my work vehicle, it's a brilliant peice of kit and I havent found anything so far that it can't run.
These guys and girls simply re wrote the book on customer service. Easy to contact, quick replies, matters resolved quickly and always exceeding my expectations. Their products are exceptional too with easy ordering and quick delivery. I’m so glad I chose Bluetti over other brands.
Amazing price, amazing unrivalled customer service, amazing power and quality Amazing happy amazing happy WOW bloody WOW, LOST FOR WORDS, too much to say. Shocking piece of kit
I pre-ordered Charger 1 and they took my money but it seems to have completely fallen on deaf ears. I found it elsewhere for the same price and gave up waiting to Bluetti. I emailed and asked to cancel but aren't responding to any of my emails. EDIT: They finally replied and got me a refund.
5star service again have order from these guys 3 times now and this time therr was a issue with the website as soon as I emailed the customer service they were dealing with it and wow they sorted it with 3 days cant reccomend these guys enough thankyou guys cant wait to try my new purchase
I love Bluetti products ,I own 5 and nearly 6 when the charger arrives. Love the appearance, specs and the positive feedback from other users.
Bluetti is a joke Purchased a charger 1 and fitted it to my transit and it didn't work spoke 3 times to bluetti who then said it doesn't work with smart alternator fitted in them but there new charger 2 works if I give them my charger and £100 they would send me one which i did Im now 3 more emails down and 14 days later I'm still waiting for them to dispatch the charger two never known a company with shocking service like this
Great products, great warranty and great service backup.
I have the BLUETTI ac180p & it’s great but always looking for new deals And up and coming tech. that are affordable ways of powering my van I’ll be staying with BLUETTI Great products
So far so good great wee power pack and let me get rid off my genny :-)
I purchased a power bank for a camper van conversion. It made the whole process of wiring the camper so much easier than anything the books had to offer. Instead of having to wire multiple boxes I only had to wire up to the power bank, so much easier.
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