Great products but customer service…
Great products but customer service could do with improvement
BLUETTI is making all-in-one solutions of solar power more accessible to everyone living at home or going off grid. We're dedicated to making our world a better place by creating an exceptional green experience.
Written by the business, not verified by us.Bluetti United Kingdom (bluettipower.co.uk) has a 3.8 out of 5 rating on OK.one, based on 349 user reviews collected here. It is listed under Utilities and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 1% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the portable power stations are extremely reliable, making them perfect for camping trips, off-grid caravanning, and dependable home backup during unexpected power outages. Buyers also appreciate the exceptionally fast delivery service and the sturdy, well-built design of the equipment. Some reviewers were not happy with customer service, pointing out unhelpful communication, long delays when waiting for replacement parts or missing items, and difficulties in getting timely updates. A few other people also felt frustrated by slow response times and uncoordinated support when trying to resolve technical faults.
Auto-generated from all reviews of this business. For reference only.Great products but customer service could do with improvement
Great products and service. Complete eco systems, something that competitors don’t do so well.
I have 2 eb3a and use when in my campervan, they charge my phone, tablet, and run my alpicool fridge and my 12v tv. the charge is extremely quick, im so so happy with my purchases.
Bluetti profucts, i bought the AC180 after looking at a few reviews & youtube reviews, have not been disapointed with this product, supplies all our current needs in the campervan, since then added charger1 to help. This has been a game changer in our camper, making it so much easier to charge our AC180, so much so we have just ordered the charger2 for our campervan
Great products and price. Upgrade promotions an excellent way of keeping customers’in the family’
I bought the AC300 B300k combo during a sale as the price point was really competitive.Delivered quickly and all was as expected. It's a good looking and easy to use piece of kit. Hooked up to solar panels and no problems.
Bought an elite 200 v2 and a charger 1 very pleased they are just right for my day campervan
I purchased my first Bluetti after my power bank (cheap version) stopped working. I have been so impressed with the unit I have now bought a second to expand my off grid living.
I bought the elite 100 v2 and the 100w solar panel for camping didn't realise that your got to set it up with WiFi to get the solar to work I have had nothing but problems with the solar panel it won't charge the bluetti at all wastes of £149 looking to get a refund to top it of had to buy the car charging cable at £21 where the cable is tiny
I use Bluetti for my office, CCTV, Alarm backup. Never faulted and works every time when a power cut happens. Can't recommend enough.
Great service, great product
Great advice online before purchase and good tuition videos on how to use products.
Bluetti i find is a Great brand and the size and weight of the Elite 100 is ideal for my needs when going camping ,its ease of use is brilliant and simple to use .cant wait for the weather to warm up to go camping again .its ideal for charging my xp deus 2 metal detector and my phone aswell as cooking with my induction hob
I looked at All available power Stations on the Market..for my needs.as a Single person...for both home back up and living off and Surviving off grid…ie (should..any issues arise…from our fragile…security point of View…The What if…that many are Considering today and preparing for ) The reviews by expert Technical product reviewers.such .as in Hobotech..were excellent…for both the power..and performance..and lifecycles..6000 for the Bluetti..ie 17 yrs then after to 80%…for the EliteV200…with the product capable for powering All general needs..ie Microwave..induction hob..rice cooker..kettle laptops..lighting etc.. And the Bluetti Charger 1..can now be aligned with the Bluetti power stations..to Charge the power Station Whilst Driving..Which is great..a fast charging option…(I Will further back up..my just in case.scenario...with a duel fuel suitcase generator…as lpg..can always be accessible..using 3,9kg gas bottles./gas stove as an extra…and the lpg/petrol generator can also Charge The Bluetti elite V200… Solar is great if it can be had..and the elite V200 will take in 1000W again great…but my 1st option for off grid charging is the charger 1 alternator charger…As I live in the UK…Where the level of Solar Charging can not be guaranteed…hence my double back up with a duel fuel suitcase generator…Finally The Quality and Service of Bluetti is excellent…and I loved using the Bluetti app..for my previous..Bluetti power Station…The price and performance and reliability…for long term use would be difficult to match by anyone…at the moment…I Trust in Bluetti…and its trusted Service team for the long term…and The very best product Review expert Hobotech..Who gave this compact power Station A Great Review…as it is ideal for off grid.Living..A Real portable .powerhouse..the very best review after extensive proven testing…by Someone Who really Knows…How good the EliteV200 Is !.. .Thankyou Bluetti..UK..Anthony Brady..Leeds UK.
Excellent purchase amazing 45 min charge on just using regular to charge my smartphone poss once twice a day because it gets heavy use the BLUETTI Elite 100 V2 Portable Power Station | 1,024Wh 1,800W i purchased lasted 7 full days n nights b4 needing another charge I purchased a separate solar panel if 500 watt which I've yet to test but so far so good
This is a good piece of kit , we keep ours in our motorhome and use it when off grid for tv , or charging phones etc . Money well spent. Only thing I don't like is its a little heavy for us
Great product and excellent service. Price was very competitive too.
Great customer service. Good discount on a well reviewed product with good feed back about the product from social media post and feedback from friends who have bought the same product.
349 reviews matching