More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.
Written by the business, not verified by us.
Is Buddhastoneshop legit?
Buddhastoneshop (buddhastoneshop.com) has a 3.1 out of 5 rating on OK.one, based on 814 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting how quickly staff members assist with exchanges and resolve issues. Many consumers also appreciate the comfortable fabrics, beautiful colors, and attractive designs of the clothing and jewelry items.
However, some customers also noted that sizing can be quite tricky, requiring careful attention to measurement charts. People frequently mentioned that returning products is expensive and complicated because international packages must be shipped back to China. A few shoppers also experienced issues with poor fabric quality, unexpected material textures, or items arriving damaged.
Auto-generated from all reviews of this business. For reference only.
I got 2 pairs of pants and I am happy with the comfort and look and feel of the fabric, but the pictures they show of them on thin models is not how they look on average people wearing them. I am not overweight, but they are not flattering on me as they are on the thin models. I wish they would also show how they look on average size women.
Reply from Buddhastoneshop2026-07-20
Dear customer,
Thank you for your feedback. We’re glad to hear that you were happy with the comfort and feel of the fabric, but we're sorry that the fit did not meet your expectations.
Please allow us to explain that the appearance of a garment can vary depending on factors such as lighting, styling, how the fabric is arranged for the photos, and the model's body shape and height. These factors may make the fit appear different from how it looks on different individuals.
We understand your concerns and sincerely apologize if the product did not match your expectations. Your feedback is valuable to us, and we will continue working to improve our product presentation so that it more accurately reflects the items our customers receive.
Thank you again for sharing your experience.
Kind regards,
Buddha Stones Customer Service Team
Okay so my story started a few months ago and I was very excited by my purchase of 2 x tops and 2 x pants. a couple of weeks later in keeping with the postal time frame I was given my parcel arrived but only 3 items arrived. I was advised my second pair of pants would arrive by seperate parcel. All good. I waited and waited nand had email contact with Tashi about its delivery progress. Try as he might he could not control delivery here in Australia. So after we realised the courier lost control of the package we communicated again to arraange a new delivery of said pants. In the meantime I had tried on the pair I had received in the first parcel and realised they were way too big for me. I contacted Tashi and asked if I could change the sizing and he agreed I could. So I write this review as a happy soul who got what they actually wanted in the end and a bonus pair of pants was also issued in my correct size. Although all this took a little while... I did get more than I originally purchased and I am very happy with all my garments. Thank you Tashi and Buddhastone. Sincerely Annie
Reply from Buddhastoneshop2026-07-20
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
I would not use this company the items were very poor quality. Took 3 weeks to be delivered and wont give me a returns address despite 3 email requests.
Reply from Buddhastoneshop2026-07-20
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Jeanette". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I ordered some bracelets from this shop because the URL says the country that I live in and the order confirmation process says it’s going to take 2-5 business days which was fine even though the shipping is longer. After I checked out I realised that they are not based in my country but in Hong Kong! How the hell is that even possible!? That triggered some scam alarm bells and some more there are no addresses listed in their site and I only found out through Google Search!
My patience is quite long but I am process oriented and when a timeline says 2-5 business days, I expect something happening in this timeframe! When I emailed one of my 4 orders got “shipped”, I don’t even know if it is really being shipped. The 3 no news. Been emailing but no response so it is very frustrating.
If I still do not receive a response or action from
this shop I’m going to report this to the authorities. Where I am they take these things very seriously.
Reply from Buddhastoneshop2026-07-20
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Randy". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Super long shipping time. OK quality. It all comes directly from China
Reply from Buddhastoneshop2026-07-20
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Helen". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Second time ordering from Buddha Stones.
Very happy again..this time I ordered 2 pants and a top and these are going to be great when I go back to Vietnam and Sri Lanka coming up. I am happy with the post to Australia. I will definitely be ordering again.
Also I would like to mention that I sent a email to Buddha Stones and they emailed me back the next day :-)
Thanks
Reply from Buddhastoneshop2026-07-20
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Absolutely awful customer service. Half the clothes were wearable. It took three emails (each email answer came with substantial delay) to get the return address. By the time the return address (in China) was provided, the 30-day return window was too small to even consider. The return postage (payable by customer) was more than the cost of the clothes. I was offered a 10% discount if I wanted to keep the clothes, yet they are unwearable - unravelling threads, unaligned stitching, desperately thin material. On one item (a summer top) the neck hole was so small, I couldn't even fit my head through. Clearly, the company does not want to process returns; feels as though everything is done to avoid a return. Emails are overly long and very poorly written. A complete waste of money and time, the website substantially oversells the quality of the product. If I could give less than one star I would. Stay away. These are going straight into the recycle bin; completely unsalvageable.
Reply from Buddhastoneshop2026-07-20
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Cris". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I don’t understand the reviews of the quality! They are terrible quality but great colors for the harem pants.
The roll and pack so tightly they are wrinkled to extreme. Have 2 out 3 , a couple of wrinkles still remain after washing.
I can buy the same quality on T*** . If that’s your quality level, you’ll love these pants, if not, don’t buy. I won’t buy from them again.
Nor do the pants wear as shown in terms of length and I have long legs.
Crappy but great color
Reply from Buddhastoneshop2026-07-20
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Tanja". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I ordered a dress over 5 weeks ago and it still has not arrived. There was no indication of long lead times on the website when ordering. I have chased up my order 3 times now and no one has got back to me. I cannot recommend.
Reply from Buddhastoneshop2026-07-17
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "victoria greaves". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
I ordered 2 lovely-looking blouses - both the same size. One was way too small, despite ordering a larger size, and the fabric on the other was so thin it tore the first time I washed it, despite using a gentle cycle. They weren't cheap, so I'm not happy at all.
This was my 2nd time ordering from them, and the yoga pants I ordered the first time, while looking a little different from their picture, were fine.
What a shame. I won't be ordering from them again.
Reply from Buddhastoneshop2026-07-17
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Debbie Taylor-Osborne". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Can't say much about the other products but I do not recommend any of the red bracelet range. Considering the price I thought it would be better quality than Temu but unfortunately the knots are unravelling. Spoke to customer service who were apprehensive at first and wanted photo proof. Once they accepted a replacement item be sent out they wanted me to pay delivery costs. I refused this as i have only had the bracelet for 3 months which according to them is a long time.
Reply from Buddhastoneshop2026-07-16
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Not happy". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
Do not order from this company unless you are sure you will not have to return the item. You have to return to china. I have requested return label multiple times and get replies with no return address, instead they take days to reply which runs down the window of time you have to return the item.
Reply from Buddhastoneshop2026-07-16
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Lisa". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
This company cannot be trusted and you should not order from them. I ordered pants and the quality is very poor. Not to mention sizing is not good. I tried to return them and you have to pay for shipping to have them return. They will not give you a shipping label even though says free returns on the website. False advertising. The shipping from the US to China for 2 pairs of pants is $425 yes you read that right. I have contacted them numerous times and they refuse to issue a return label. So save yourself the frustration and disappointment and DO NOT order from them.
9/3 They keep asking me to update this review. I still stand on what I said before. However, I will let the consumers know I did finally get a refund after I had to send numerous emails and go back and forth with them many times. They had ask to return the item. It would have cost me $400 to do so.
So I sent this email to them - A return if preferred but I should NOT have to pay $400 to ship them back to you. That is totally taking advantage of United States customers and you know that. No worries though. I have learned my lesson to NEVER purchase from you again. I bought from you in good faith. I never thought I would have an issue returning if I needed to. It is truly unfortunate. I will also leave reviews on your company on every site that I can to inform buyers of your policies so that they think twice before they purchase anything from this company.
This is the response - Dear customer,
We’re really sorry your recent order didn’t meet your expectations. Your feedback means a lot to us, and we’d love to make things right.
To solve the problem, we would like to refund the payment of these 2 items for you as compensation and you don't need to return the items. May I ask if it is acceptable to you?
Once your concern is fully taken care of, many of our customers find it helpful to update or remove their review on Trustpilot to reflect on their latest experience
So they keep emailing to update this review so that people know they finally gave me a refund and stated -
Final email from them -Dear customer,
Thank you for confirming you have received your refund.
We are truly sorry that you had to communicate back‑and‑forth repeatedly to reach a resolution. It was never our intention to make the refund process difficult for you, and we take your feedback very seriously.
We completely understand your feelings about this experience. If you feel our issue has been fairly resolved now, we would highly appreciate it if you could consider updating your review to reflect the final outcome. Your honest feedback matters a lot to other shoppers as well as to our team.
So this is my honest feedback - do with it what you.
Reply from Buddhastoneshop2026-07-15
Dear customer,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We understand your concerns regarding the product quality, sizing, and return process. Our return policy is available on our website, and while we do accept returns, customers are responsible for the return shipping costs unless otherwise specified. We sincerely apologize if this was different from what you expected.
When customers contact us about returns, we also try to offer alternative solutions, such as a partial refund, to help avoid the inconvenience and high cost of international return shipping. These options are entirely optional, and customers are always free to choose the solution that best suits their needs.
We appreciate your feedback and will continue working to improve both our products and our customer service.
Kind regards,
Buddha Stones Customer Service Team
Failed the respond or send return details after taking delivery charge payment from me. Had the go through banks fraud department to get my money back.
Reply from Buddhastoneshop2026-07-15
Dear customer,
Thank you for taking the time to share your feedback. We are sorry to hear that you were disappointed with your experience.
After reviewing your case, we found that we replied to you by email on July 10, 2026, regarding your order. In that email, we informed you that a replacement parcel had already been dispatched and provided you with the tracking number so you could follow its progress. It appears that, unfortunately, you may not have received or seen our message.
We sincerely apologize for any inconvenience or misunderstanding this may have caused. Our goal is always to respond to our customers and help resolve any issues as quickly as possible.
Kind regards,
Buddha Stones Customer Service Team
Quick service, and love the quality of the pants bought. Just remember, multiple items might be shipped separately. Otherwise, yes, I will be a return customer. Thx.
Reply from Buddhastoneshop2026-07-15
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Excellent service and great quality clothes. Seller was extremely helpful to replace wrong size and made my buying experience felt wonderful l! Highly recommended seller and one classic design clothing +++AAA
Reply from Buddhastoneshop2026-07-15
Thank you so much for your support.
It is our great honor to get your love!💖
Please feel free to contact us if you have any problems.
Wish you a happy life!🎁
Order #UKBS82128 on 2nd June. Fan never arrived. I have repeatedly asked for a full refund, but they haven't replied to any of my emails. Only response I've had to communication was a Facebook message on 8th July informing me that it was out of stock and asking me to order something else. I replied on FB (requesting a refund as goods not supplied) but again received no response. PLEASE SEND A FULL REFUND! IMMEDIATELY!
In response to message below: any messages received were on Facebook/Trustpilot (not email - I checked inbox, spam folder, and deleted items and there was nothing from Buddha Stones) after my Trustpilot reviews had been posted. Communication from this company has been dire - public reviews were the only way I could get a reply. Thank you Trustpilot!
Reply from Buddhastoneshop2026-07-14
Dear customer,
Thank you for sharing your feedback. We are sincerely sorry for the frustration and inconvenience this situation has caused.
After reviewing your case, we found that we had replied to your emails on three separate occasions. It appears that, unfortunately, our messages may not have reached you or may have been filtered by your email provider. We completely understand how this would have made it seem as though you were not receiving any response from us.
Regarding your order, we have now processed your full refund today.
We sincerely apologize for your experience and appreciate your patience. We wish you all the best.
Kind regards,
Buddha Stones Customer Service Team
Update: after posting this they responded and offered a full refund without return which was generous.
I ordered a Tai Chi outfit as a gift. Unfortunately it didn’t fit. I am now in the process of trying to return this but as other customers on here also seem to experience, I am being the runaround. They are asking me to exchange it and when I have declined they just ignore my messages. This is embarrassing as it was a gift for a friend.
I am going to look at producing a Letter Before Action as I’ve not experienced service so poor from an online retailer previously. I don’t like shopping on Amazon but experiences like this make me think it’s not worth the hassle when the service is so poor.
Order number UKBS83485
Reply from Buddhastoneshop2026-07-14
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Sam". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
The pants I bought were confortable, and fit well. I'm trying to exchange the dress from my order, and that has been more challenging. If you want to return or exchange, be patient and diligent.
Reply from Buddhastoneshop2026-07-13
Dear Customer,
Thank you for your message.
We’re sorry that we were unable to locate your order using the provided name "Rebecca". To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase?
We truly appreciate your cooperation and look forward to your reply.
Kind regards,
Buddha Stones Customer Care
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