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Buddhastoneshop

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814 reviews

3.1814 reviews
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About Buddhastoneshop

Data updated
Website
buddhastoneshop.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
693 reviews
Replies to negative
100% (287/288)
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About this business

More than just jewelry, at Buddha Stones, we view it as a way of life; Accepting life's contrasts, nourishing one's spirit; Inspiring one's thoughts; revitalizing the body; Brightening your existence.Our mission at Buddha Stones is to make carefully chosen handmade items available to a worldwide audience while igniting dialogue about preserving traditional crafts.We provide authentic Dharma products of the highest caliber to encourage your spiritual practice and deliver spiritual jewelry to enhance your life. Tracing our humble roots to our extensive travel and spiritual experience with Tibetan cultures, we have seen how powerful spiritual jewelry and amulets can be.Buddha Stones is committed to preserving significant meaningful items that promote harmony, joy, and present-moment mindfulness. The symbols on the Buddha Stones are meant to represent faith, protection, and healing. They bring good luck to you and your loved ones since they have the power to draw in good energies and drive away bad ones.We want to create a network online that supports Tibetans, Nepalis, and others who need financial assistance for their trade-in addition to growing our client base.At Buddhastoneshop, we conduct research to find new Buddha-related goods and categories that are appropriate for your family's daily needs. We must provide you with the best value for your money so that each time you purchase with us, you get a better deal than you would elsewhere.

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Is Buddhastoneshop legit?

Buddhastoneshop (buddhastoneshop.com) has a 3.1 out of 5 rating on OK.one, based on 814 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 24% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the responsive support team, noting how quickly staff members assist with exchanges and resolve issues. Many consumers also appreciate the comfortable fabrics, beautiful colors, and attractive designs of the clothing and jewelry items. However, some customers also noted that sizing can be quite tricky, requiring careful attention to measurement charts. People frequently mentioned that returning products is expensive and complicated because international packages must be shipped back to China. A few shoppers also experienced issues with poor fabric quality, unexpected material textures, or items arriving damaged.

Auto-generated from all reviews of this business. For reference only.

What people say

I will never buy from BuddhaStone shop…

I will never buy from BuddhaStone shop again, purely because the refund process is absymal. I bought 5 items in mid-March, these were received early April. I only wanted to keep one of the items. It took numerous emails back and forth with Customer Services to get the refund details. In each email I clearly stated that I wanted a refund, and all they really wanted to do was offer exchanges - and every email was eating into the 30 day refund period. When I finally got the address, I discovered that it is in China, so no wonder shipping costs for returns are not included. However, I figured that the amount of the refund required even after shipping costs, it would be worth it. What I didn't account for is that the parcel has now been sitting in customs in China for the past 5 weeks. I am now wondering if I will ever get a refund. So be really sure that you want the items you are purchasing.

Reply from Buddhastoneshop2026-05-25

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Waste of time and money

Placed an order. Their sizing is off--even though I followed the chart. They also pulled a bait and switch, I was supposed to get a lined pair of pants--they were not lined. I tried to exchange for larger sizes. They made me send photos of clothes, photos of packaging...grilled me like I was under arrest and then told me they would send me the correct pants for "nominal fee" of $20.00. So..I spent over $70 bucks for clothing I can't wear--and another $20. bucks for the pants I wanted. Do not shop from them. Nothing Buddhist about them...and the pants were a rough itchy fabric

Reply from Buddhastoneshop2026-05-25

Dear Customer, Thank you for sharing your feedback. We’re sorry to hear that you were disappointed with your experience. After checking your order, we would like to clarify that the pants style you selected is indeed the non-lined version. Different variations are available on the product page, and the specific design depends on the option chosen during purchase. We have already contacted you and provided further assistance and solutions regarding your order, and we remain willing to continue helping you resolve the matter. Best regards, Customer Support Team

Don't trust in the delivery time

They offer a certain delivery time, but after you buy the offer, they triple or quadruple the delivery time, consoling you with a little gift to keep you waiting. Totally frustrating, I don't recommend them.

Reply from Buddhastoneshop2026-05-25

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Great quality, beautiful design

I have purchased jewelry from this shop. I love their bracelets. The last one I purchased was not fitting me and they agreed to replace with another for just the shipping cost. I really liked their efficient customer service and the products are beautiful.

Reply from Buddhastoneshop2026-05-22

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

Men’s bracelets!

Purchased two bracelets and love them both! Smooth transactions and excellent customer service! Highly recommended!

Reply from Buddhastoneshop2026-05-25

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

Wow I love these pants!

Wow I love these pants! I was a little nervous ordering from Buddha Stone since the company is overseas, but the pricing and the quality I saw encouraged me to take a chance—and I am so glad I did.i coach swimming and I wore these beautiful pants last night to protect my legs from insects while outdoors, and I was incredibly comfortable. Even in the heat, I did not feel overheated at all. The fabric feels amazing against the skin, and I absolutely love the large pockets. What impressed me just as much as the clothing was the customer service. Their team was kind, responsive, and willing to work with me on an order where the pants were a bit too small. I am truly excited to have finally found pants that not only feel wonderful on my body but also look beautiful and stylish. I will definitely be ordering more from this company in the months ahead. Heidi❤️

Reply from Buddhastoneshop2026-05-25

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

This company has a very poor return and…

This company has a very poor return and refund policy. Their clothes is made irregular and you can’t try it on so be very weary of ordering from a company with such poor refund policies. Also, I have emailed them multiple times and I have not received a response. I paid through PayPal so now I have to go through the frustrating process of trying to request a refund through PayPal. But PayPal’s process is grueling and also sucks.

Reply from Buddhastoneshop2026-05-22

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Poor customer service/returns process

There is an obvious lack of clarity on their website as to shipping times/returns process. I ordered harem pants which were odd sizing and poor quality (badly printed and material very stiff). Delivery took 3+weeks with no updates from company. They do not list a returns address on their website and did not easily provide it when I asked to return the item. Instead they repeatedly offered a "discount" on my item should I wish to keep it. After several requests their return address was provided but they expect customers to pay return overseas postage, which was not made clear on their website. I would not use again.

Reply from Buddhastoneshop2026-05-22

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Jewellery is beautiful

Jewellery is beautiful, i did purchase the wrong size and customer service have been extremely helpful in organising the correct size replacement

Reply from Buddhastoneshop2026-05-22

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

Company quality and friendliness

The Customer Service gets in touch and makes sure to handle any issues They have awesome products, great quality.

Reply from Buddhastoneshop2026-05-22

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

Do not buy. Poor quality, poor return process

Do not buy. Poor quality product from China. Terrible return policy. The item arrived and is very poor quality. The sizing is way off so I asked to return. They made it exceptionally difficult to return the item. They made me ask 3 times to return, offering small discounts each time. The customer has to pay to return the item, and they ask you to lie to customs about the value of the product. I would not recommend buying from this retailer at all!!

Reply from Buddhastoneshop2026-05-21

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Avoid poor quality and bad sizing

Avoid, avoid do not use this shop. The garments are very poor quality, the size is wrong and the stitching is very poor. Staff are rude and dismissive and do everything to block a refund. Then you have to post your returns to China at your own expense to get a refund. Why are these made in China by slave labour?

Reply from Buddhastoneshop2026-05-20

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Returns only to China

Beware clothing sizing and colour matching with website imagery. Returns that are not defective are seller’s responsibility and have to be sent using tracked service to China

Reply from Buddhastoneshop2026-05-20

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Not good quality

We have ordered over eight bracelets through them. We have had issues with half of them. It's impossible to return items to them, so I gave up and just started restringing our bracelets myself. The elastic they use is terrible. Half of our bracelets have failed. There are much better products on Etsy.

Reply from Buddhastoneshop2026-05-20

Dear Customer, Thank you for your message. We’re sorry that we were unable to locate your order using the provided name. To assist you more efficiently and provide an accurate solution, could you kindly share your order number or the email address used for the purchase? We truly appreciate your cooperation and look forward to your reply. Kind regards, Buddha Stones Customer Care

Good product

Used this site twice. Liked first product puechase very much. Sadly second purchase was great quality bit too small. Going through the procedure now of trying to get a refund or credit for another pu chase.

Reply from Buddhastoneshop2026-05-19

Dear Customer, Thank you for your continued support and for shopping with us twice. We’re very happy to hear that you were pleased with your first purchase and that you liked the quality of your second item as well, even though the sizing was not quite right for you. Our team is already in contact with you regarding the refund or exchange process, and we will do our best to help find a suitable solution. We truly appreciate your patience and feedback. Best regards, Customer Support Team

Good experience

The product was well made and breathable quality. I have ordered size to big and currently in process of getting the correct size. Delivery is within 5-7 business days.

Reply from Buddhastoneshop2026-05-19

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

I ordered pants from Buddhastoneshop…

I ordered pants from Buddhastoneshop (I'm not into jewelry although they have beautiful things!) - wonderful fabric - 3 pairs of one design - and 1 other fancy pair! After a YEAR - and I had only washed the one pair I wear most and dried it (apartment complex washer and dryer . . . sigh) several times, I noticed one leg had shrunk a little weirdly. But this was after A YEAR! I took a photo - emailed it to them - only for their information - to avoid a possible future mishap on their end. I didn't want to exchange or refund - not after a year!!! Well, I just got a brand new pair the other day and I'm thrilled. I'm going to wash and dry them (on hot) a couple of times before I hem them - I cut the other pair down for capris - and I am Happy!! Buddha Stones is NOT Amazon, thank goodness. Their goods are coming from the other side of the world. Do a little meditation while your order is being shipped! This is a great company - if they have somehow slipped up on something - give them a break. The Buddha was human, too! He gave good customer service!

Reply from Buddhastoneshop2026-05-20

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

Terrible company- will not refund money

Terrible company- I’ve been trying to get my money back (as I’ve returned the low quality clothes) since February. They prevaricate and lie. They will respond to this and say ‘refund arranged’ but I have NOT had my money back and I keep emailing them and explaining this, I have been onto the bank and B.Stone cannot give me the reference number the bank needs to look into this. They simply will not help me get my money back. They should not be allowed to trade. I’ve done everything properly and am out of pocket as it costs £20 to post the clothes back to China if you don’t want them- which you won’t, inferior material.

Reply from Buddhastoneshop2026-05-19

Dear Customer, We have already informed you multiple times that the refund was successfully processed from our side. The transaction has been completed, and the refunded amount has already left our account. At this stage, there is no remaining balance available to refund again. If the funds are still not visible in your account, this is an issue that must be addressed directly with your bank or payment provider, as we no longer have control over the transaction once it has been processed successfully. We kindly ask you to stop claiming that no refund was issued and instead contact your bank with the refund transaction details we previously provided. Best regards, Customer Support Team

Size Exchange

Once I realized I had made a mistake in sizing (typical medium), I reached out to them right away for an exchange, and they responded promptly. They were very accommodating and friendly throughout the process. The material of the shirt and pants I ordered was high-quality and comfortable. I definitely look forward to ordering from them again.

Reply from Buddhastoneshop2026-05-19

Thank you so much for your support. It is our great honor to get your love!💖 Please feel free to contact us if you have any problems. Wish you a happy life!🎁

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