Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service
Written by the business, not verified by us.CabinetParts.com (cabinetparts.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers consistently praise the high quality of the available products, noting that the clear descriptions make it very simple to find and order exact replacement cabinet parts. Many people also highlight the exceptionally helpful support team and the fast delivery times that truly keep their home remodeling projects running smoothly. However, some customers also noted frustrating experiences regarding unexpected delivery delays and vague shipping timeframes from the business. Some reviewers were dissatisfied with customer support when attempting to cancel recent orders, handle product returns, or resolve complicated sizing problems.
Auto-generated from all reviews of this business. For reference only.This company had exactly what I needed at a good price. Shipping was not free but it was Fed Ex and arrived quickly. I would suggest better packaging since the driver threw the envelope down on my cement walkway. Since part of the piece is plastic, they could have broken - a box would have been better.
Great product. Excellent customer service!
This is my second time ordering. Their brand of drawer slides are good quality and packaged well. Shipping was quick. Haven't needed to contact customer service for anything as my orders have been correct. As a cabinet builder, this is my new go to company.
Parts are not detailed enough online (Hole Dimensions for example) and returns cost too much. If they refunded everything it would be alright but this is something that should not be my responsibility to cover. Bad business
Good customer service and really like the product
Website easily navigated. Very quick service. Had purchased same product from competitor thinking was best price. Wrong. Cabinet parts.com has best price I have found with quality products and best customer service.
Purchasing process was easy, but the product, while of good quality, does not match what it is replacing as well as I had hoped. So it seems I'm stuck with something I cannot use or may be forced to buy additional pulls so all match.
Ordered from cabinets parts before had a good experience. This time order was shipped quicker than I thought with the holiday weekend. When parts arrived boxes were a little bit damaged but I think that’s the shipping company. FedEx delivered. It kind of plopped it on the front porch but upon inspection all my parts were in good shape. Will be definitely ordering from this company again.
The website is clear and simple to navigate. They make useful suggestions for additional parts you might have forgotten or didn't know about! Paying is safe and quick. Delivery is on time too. Happy to keep using this company for future projects.
Excellent quality. Very happy with the product. Shipping and packaging were excellent.
Placed order, received order confirmation, and dayyyys later get an email needing to confirm my identity with a government licensed ID. I’ve never had to do that with any other online order. (And this one was a small one.) I called immediately and told them I would not be doing that and asked if there was a work around. She says yes there is, so I followed instructions. Again another 5 days later I received an email stating the order was cancelled because I failed to verify my identity… When I called the company the customer service rep was rude and combative. I informed them they’ve lost a good customer. Sad that good customer service no longer accounts for anything.
Good pricing, and fast shipping on the Blum undermount drawer slides that I needed to replace a different, discontinued brand that was failing in most of my personal cabinets. Blum slides are superior to most, if not all brands, and relatively easy to install, providing you have your sizing accurate on the drawer boxes. CabinetParts.com has an excellent selection of parts and hardware, with good to great pricing on most items.
This is probably the easiest company that I’ve ever had the pleasure of working with. Orders are processed quickly,returns are a breeze and their customer service is wonderful. Prices are also very very competitive.
Terrible service and Product descriptions. Every single thing I have ordered from this company was wrong size and never once do they allow for returns. They claim they have been used and will not return them. I will never use this company again
They sent the parts with out instructions or a template to place. Pretty basic stuff. Pretty disappointing.
Quick delivery and reasonable prices. Would appreciate instructions for installation.
Had the hardware i needed at a good price. Received the order quickly.
I loved that I was able to find the part I needed to repair my kitchen cabinet. Described is accurately, and delivered in a timely manner…and at a great cost. I will definitely purchase other items and I began minor repairs on my kitchen cabinets.
Very nicely made. I ordered cabinet doors with 4 lights each. The only things was that I expected I would be able to put a piece of glass in each light, but it was made for only 1 large piece of glass. I guess that's the way things are made now.
Excellent service items were shipped promptly and were exactly what I needed
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