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Home & Garden

CabinetParts.com

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200 reviews

4.0200 reviews
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About CabinetParts.com

Data updated
Website
cabinetparts.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
123 reviews
Replies to negative
0% (0/40)
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About this business

Shop and Save on Cabinet Hinges, Cabinet Hardware, Drawer Slides, Kitchen Organizers & more. Discover Great Prices & Best Customer Service

Written by the business, not verified by us.

Is CabinetParts.com legit?

CabinetParts.com (cabinetparts.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home & Garden and its reputation is good. 73% of reviews are 4 stars or higher and 18% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers consistently praise the high quality of the available products, noting that the clear descriptions make it very simple to find and order exact replacement cabinet parts. Many people also highlight the exceptionally helpful support team and the fast delivery times that truly keep their home remodeling projects running smoothly. However, some customers also noted frustrating experiences regarding unexpected delivery delays and vague shipping timeframes from the business. Some reviewers were dissatisfied with customer support when attempting to cancel recent orders, handle product returns, or resolve complicated sizing problems.

Auto-generated from all reviews of this business. For reference only.

What people say

B
Byron SmyrniotisUnited States · 2 reviews · Experienced 2026-01-15 ·

Paid for two day delivery

Paid for two day delivery, took 5 days. Two lengthy calls to get a credit for the return but did not get the credit.

M
Mike’s BikesUnited States · 3 reviews · Experienced 2026-02-10 ·

The ordering is easy and quick to…

The ordering is easy and quick to arrive. My only complaint is , supposedly, I am to receive a Veteran’s discount. I am a 100% Service connected Disabled Veteran, Vietnam Veteran and former Marine.But, you have to call and speak with someone in order to get it. Most other sites use IDme. Or GovX which streamlines the experience. When I do have time to call and speak with someone it is always a pleasant experience .

Tim HersheyUnited States · 1 review · Experienced 2026-02-09 ·

Terrific product

Terrific product, exactly what i ordered. Lightning fast delivery with very reasonable cost.

Can’t trust this company.

I ordered a replacement 2 piece hinge as it was said to be in stock. I received half the hinge, then looked to see where the other half is and my order said it would be two month. I wait a month and a half to then receive a message saying they refunded for the piece I’m missing. Horrible communication! They let me down. Can’t trust this seller.

CabinetParts has great customer support

CabinetParts exceeded my expectations with their technical expertise. I was unsure which specific components were required for my drawer repair, but after submitting a photo, their team provided a precise recommendation almost immediately. The shipping was just as efficient as their support. They have certainly earned my future business for any cabinetry needs.

I bought a few cabinet parts from this…

I bought a few cabinet parts from this company. First of all they did not honor the $2.99 shipping they offer on their website. I corresponded with the customer service who argued they DO NOT offer that shipping, I sent them a screenshot of said shipping but to no avail. Honestly this is over $17 but at this point it’s the principal. They would NOT make it right & stopped responding to me. I do NOT recommend buying anything from this website, they are cheaters. My issue was never resolved.

L
Larry KastenUnited States · 2 reviews · Experienced 2026-01-16 ·

The brackets for our kitchen cabinets…

The brackets for our kitchen cabinets which we bought from you to replace the originals were better made and much more heavy duty. They arrived quickly so I could get our drawer back in service. I bought a few extras for the future. Thanks!

Placed order 4 pm on Saturday

Placed order 4 pm on Saturday. Called at 5 pm when I noticed I order faceless hinges in error. Held for 15 minutes saying someone will be with you shortly, No one picked up. Call Sunday also at 10 am same result. On Monday MLK day called at noon on the chance it was a floating Holliday no one picked up. Called Tuesday at 9:00am and was told it shipped and people are there 24 hours a day, no idea why they didn't pickup. So will be shipping the whole order back unopened and pay the freight for ordering here. Got the right hinges from build.com lesson learned here.

The biggest problem I have with this…

The biggest problem I have with this company is how vague they are with delivery time which is a determining factor for most small shops to place an order. They wast several days to get an order out the door. They don’t tell you this up front even when you press them for an answer they dance around delivery time. I don’t have the time to do business with them.

Helpful, knowlegeable and polite.

Okay, doing some bathroom remodeling. My project included new vanity cabinet doors, drawer fronts and hinges. Where to begin? I found CabinetParts.com on the web and liked what I saw. Their website is very informative. But I still needed some help. That's where the super capable customer service team came in. Sherry, Tristen, and John Z. answered all of my concerns and were super helpful and polite. Add to that, they have excellent knowledge of their products. Heartily recommend them to anyone contemplating with their cabinets.

T
TerryUnited States · 1 review · Experienced 2025-12-19 ·

CabinetParts is an awesome company with…

CabinetParts is an awesome company with truly professional cabinets and parts. However, their sample system is horrible. I suggest that they make sample pieces of their cabinet doors, both types and colors, so that customers can order the samples and receive them in a reasonable amount of time. 2 months for a sample is too long for most projects delays.

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