My laser level came packaged very well…
My laser level came packaged very well and nothing was damaged or missing. I have not used it yet but I plan to in the near future. Every piece seems well constructed.
About Capital Surveying Supplies
Data updated- Website
- capitalsurveyingsupplies.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 56% (5/9)
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About this business
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Written by the business, not verified by us.Is Capital Surveying Supplies legit?
Capital Surveying Supplies (capitalsurveyingsupplies.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 56% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, reasonable prices, and the consistently high quality of the products received across numerous past purchases. Consumers note that staff members are exceptionally responsive, friendly, and helpful when assisting with various online orders or specific questions. Some reviewers were not happy with occasional long shipping delays, tracking issues, and items arriving on backorder. A few people also mentioned frustrating experiences with missing components, incorrect items, or incomplete shipments in their deliveries. Others experienced difficulties trying to return orders or faced communication roadblocks when actively seeking customer support resolution.
Auto-generated from all reviews of this business. For reference only.What people say
1st shipment arrive busted
1st shipment arrive busted. They sent out a replacement the next day, which was appreciated, but i was down a week without the rod, lost some revenue.
My items were on Backorder
My items were on Backorder. The staff kept in constant contact with updates until delivery. The staff is very professional, and courteous!
All Aspects Of Your Company Are Exceptional
You ship quickly, stand behind your materials you supply, and your customer service is at 200%.
Great ordering and delivery experience.
Good communication with fast delivery.
Reply from Capital Surveying Supplies2026-04-01
Thanks so much! We’re happy your order arrived quickly and that our team kept you informed. We look forward to helping you again!
Great price on the products I was look…
Great price on the products I was look for and fast shipping. I will always look at Capital Surveying Supplies for a comparison as the service was great!
Reply from Capital Surveying Supplies2026-04-01
Thank you so much for your kind words! Providing excellent service and value is always our goal, so it means a lot that you’ll consider us for future comparisons. We truly appreciate your support and look forward to helping you again!
Parts in stock and great shipping!
Reply from Capital Surveying Supplies2026-04-01
Thank you for your great feedback! We appreciate your support and look forward to serving you again!
Good quality fast delivery
Reply from Capital Surveying Supplies2026-04-01
Thank you for your feedback! We're glad to hear you were happy with our service. We appreciate your support and hope to serve you again soon!
Super fast shipping
Reply from Capital Surveying Supplies2026-04-01
Thank you for your feedback! We’re thrilled to hear your order arrived so quickly and appreciate your support.
Product arrived on time and as ordered.
Quick and reliable delivery
The deal was great
The deal was great, but I think it could've been packed and shipped more cheaply, so it would've saved me even more money in the long run. Other than the shipping debacle, the deal was great!
Reply from Capital Surveying Supplies2026-04-01
We understand your concerns about shipping costs and packaging, and we appreciate you bringing that to our attention. We're always looking for ways to improve and provide the best value possible, so your input is very helpful. Thanks again for your support—we hope to serve you even better next time!
I ordered online and the shipping was…
I ordered online and the shipping was on time and the product arrived in perfect condition.
Reply from Capital Surveying Supplies2026-04-01
Thank you for your feedback! Providing a smooth and reliable experience is important to us, and we truly appreciate your support. We look forward to serving you again!
Order Error
I wanted assistance returning an order so I could re-order the correct item. My mistake for ordering the incorrect items. However, because the company shipped the items as ordered, the telephone clerk was rude about the mistake even though I recognized the error was mine.
Reply from Capital Surveying Supplies2026-03-11
Thank you for your feedback. We’re sorry to hear that your recent experience did not meet the level of service we strive to provide. While we understand that ordering mistakes can happen, our team should always respond with courtesy and professionalism when assisting customers. We appreciate you bringing this to our attention and will be addressing it with our staff to ensure better service moving forward. If you still need assistance with returning the item and placing the correct order, we would be happy to help. Please feel free to contact us directly so we can make this right. Thank you again for your feedback and for giving us the opportunity to improve.
Expedient!
Excellent Customer Service
I couldn’t be happier with their customer service. I plan on using this company for all my survey supply needs moving forward. I highly recommend using them.
Reply from Capital Surveying Supplies2026-04-01
We sincerely appreciate your feedback and recommendation. It’s great to know our team met your expectations. We look forward to continuing to serve you in the future.
you got me what I needed right away…
you got me what I needed right away which I could not find anyone else.
Reply from Capital Surveying Supplies2026-04-01
We're so glad we could get you exactly what you needed. We appreciate your support and look forward to helping you again whenever you need us!
Great information on the product once I…
Great information on the product once I called in. I had a need and they figured it out.
Very happy! Order arrived QUICKLY for a bipod!
Very happy! I ordered the bipod and it got here QUICKLY! I will order from here again!
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