I’ve trying to return an order for a…
I’ve trying to return an order for a store credit and haven’t heard back after two attempts. At this point I don’t want the credit, just refund my purchase.
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Written by the business, not verified by us.Capital Surveying Supplies (capitalsurveyingsupplies.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 56% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, reasonable prices, and the consistently high quality of the products received across numerous past purchases. Consumers note that staff members are exceptionally responsive, friendly, and helpful when assisting with various online orders or specific questions. Some reviewers were not happy with occasional long shipping delays, tracking issues, and items arriving on backorder. A few people also mentioned frustrating experiences with missing components, incorrect items, or incomplete shipments in their deliveries. Others experienced difficulties trying to return orders or faced communication roadblocks when actively seeking customer support resolution.
Auto-generated from all reviews of this business. For reference only.I’ve trying to return an order for a store credit and haven’t heard back after two attempts. At this point I don’t want the credit, just refund my purchase.
prompt service, accurate detailing of product
It wasn’t clear from the listing that the item was out of stock when I placed my order. Because of factors beyond their control, I still haven’t received it almost a month later—UPS now says it should arrive next week. When I called to check in, the staff were apologetic and pleasant, and the price was the best I found anywhere online… which maybe should have been my first clue. Overall, a mixed experience.
It was easy, just what I needed
Excellent product, arrived on time
Our ordering experience was great and will order from Capital more in the future.
Everything went smoothly and even though there was a discrepancy to return process was excellent
Order was shipped promptly and correctly.
Select product, purchase and it lands on your porch...BOOM
Every time I had an issue, they do respond promptly!
Didn't have exact item I was looking for. Found one similar and sold to me at same price as original item.
Item did not arrive. Yet. K
Fast shipping, high quality vest.
Great product. Great service!
The shipping was faster then expected and good communication about the order.
These tapes are exactly what we were lookin for.
Was on time and they responded to my email
Ordered a month ago. Called, still on back order. When or if I can expect it?
101 reviews matching