Manager
Excellent customer service response to an issue.
About Capital Surveying Supplies
Data updated- Website
- capitalsurveyingsupplies.com
- Category
- Business Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 56% (5/9)
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About this business
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Written by the business, not verified by us.Is Capital Surveying Supplies legit?
Capital Surveying Supplies (capitalsurveyingsupplies.com) has a 4.6 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 56% of negative reviews; Reviews mostly discuss Product, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping, reasonable prices, and the consistently high quality of the products received across numerous past purchases. Consumers note that staff members are exceptionally responsive, friendly, and helpful when assisting with various online orders or specific questions. Some reviewers were not happy with occasional long shipping delays, tracking issues, and items arriving on backorder. A few people also mentioned frustrating experiences with missing components, incorrect items, or incomplete shipments in their deliveries. Others experienced difficulties trying to return orders or faced communication roadblocks when actively seeking customer support resolution.
Auto-generated from all reviews of this business. For reference only.What people say
amazing people
amazing people. great customer service.
Excellent Customer Service
Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has been a little hard to find and Capital had it at a reasonable price. I will continue to use them for our future needs.
Reply from Capital Surveying Supplies2026-04-01
Thank you for your review! We're glad we could help and that you found what you needed—we appreciate your continued business!
Easy to buy
Easy to buy. Easy to pick up.
The website was easy to navigate and…
The website was easy to navigate and find the item I was looking for, and the product arrived on time as promised, damage free.
Reply from Capital Surveying Supplies2026-04-01
We appreciate your review. It’s great to know that our website made finding your product simple and that your order arrived safely and on schedule. Thank you for choosing us!
Would buy again
great price, fast ship
You are fast.
You are fast. Glad that we found you.
I made a mistake when ordering a…
I made a mistake when ordering a tripod. They sent me the correct one afterwords and took back the wrong one with no grief at all and in a very timely manner. Small company that is concerned about customer service, and was always pleasant. I would buy from them again.
Reply from Capital Surveying Supplies2026-04-01
Thank you for your kind words! We’re glad we could quickly resolve the mix-up and make the process easy for you. Your feedback means a lot, and we look forward to serving you again in the future!
Items ordered were shipped promptly…
Items ordered were shipped promptly with tracking number. Great availability of ordered items.
Very Responsive Team
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and that they would let me know when they were shipping which would be within 1 to 2 weeks. I received notification that me equipment had shipped 3 days later. When I received the manufacturer bundled package, I found that they had left one component out. A quick call and they had it shipped to me the next day. Couldn't have been more helpful
Reply from Capital Surveying Supplies2026-04-01
Thank you for sharing your experience! We’re thrilled to hear our team was able to respond quickly, keep you informed, and promptly resolve the missing component. We appreciate your support and look forward to helping you with your future equipment needs!
I am glad that we have the option to…
I am glad that we have the option to pick up supplies. It is very convenient for us to then distribute the supplies to our employees.
Truly a great purchasing experience
Truly a great purchasing experience Capital Surveying has some of the best communication I have experienced in buying Surveying equipment. I will be using Capital Surveying for future purchases.
Quick response and fast shipping
Fast delivery
Fast delivery. Item was exactly as ordered. Good transaction.
Everything shipped promptly.
Reliable service
Quality OEM products
No problems. Quick
No problems. Quick delivery.
Prompt service and communication
Prompt service and communication if there is an issue with the order.
Found supplies at a better rate than…
Found supplies at a better rate than what's available locally or even on Amazon.
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