A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Written by the business, not verified by us.Cerulean Mastercard® (ceruleancardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 185 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally friendly, knowledgeable, and quick to resolve various account concerns during phone calls. Consumers mention that company representatives listen carefully and take enough time to help, making daily interactions smooth, respectful, and very pleasant. However, some customers also noted ongoing frustrations regarding unexpected late fees, annual card charges, and costly payment processing fees. A few people additionally mentioned experiencing recurring difficulties accessing the online portal, dealing with long payment posting delays, and struggling to understand agents over the phone due to communication barriers.
Auto-generated from all reviews of this business. For reference only.Agent answered all my questions with explanations and recommendations which were greatly appreciated.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The rep. Was kind.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great service, professional and extremely helpful ..
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great service very helpful. Great company thank you Mike Thomas.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Good seevice
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Amazing! Attentive and great job.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
The customer service professional gentleman was very nice and took time to hear my needs. Professional, nice courteous, and efficient. Highly recommend.
Thank you! It was our pleasure.
The true professionalism shown and provided and the reassurance that every concern that I have was fully addressed. Lastly if I should have any further questions to feel free to reach out by calling back.
Thank you! It was our pleasure.
The Agent was professional, understanding and took his time to help me resolve my issue.
Thank you! It was our pleasure.
very friendly, knowledgeable agent
Thank you! It was our pleasure.
Thank you for the kind words! We are always here when you need us.
I paid today before 5 o'clock for on the due date, my payment was due. I really don't think it's right that I had to pay $5.95 to make the same-day payment when I made it on the due date. I would appreciate it very much if it could be waived. Thank you, Kim Myers-burrows. The customer service agent that I spoke to spoke so fast I could hardly understand her and what I was doing. But I went along with it, unfortunately
My account is still Locked up due to lost card! Can’t exactly pay my account on time when I dont get paper bills and can’t get into your website ! So I get a late charge and a charge of $5+ for paying over the phone!!!! Bullshit customer service
Customer service quick and great
Thank you! It was our pleasure.
The representative was very helpful and was able to cancel my cards and get new ones sent out
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
The agent was very friendly and helped me out with the hardship program. I already had 3 cards registered under the program and wanted to keep this one but another company didn't offer a program and was going to charge me monthly fees even if I closed the account. I had to close this one to save on the fees. Your agents have always been very friendly. Thank you!
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
The representative was very friendly and took care of what I wanted to do quickly. Thank you
Thank you! It was our pleasure.
Thank you! It was our pleasure.
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