Superb Custom service
Superb Customer service
Reply from Cerulean Mastercard®2026-05-12
Thank you! It was our pleasure.
About Cerulean Mastercard®
Data updated- Website
- ceruleancardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 185 reviews
- Replies to negative
- 0% (0/17)
Do you own Cerulean Mastercard®? Claim this profile for free and start replying to reviews.
About this business
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Written by the business, not verified by us.Is Cerulean Mastercard® legit?
Cerulean Mastercard® (ceruleancardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 185 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally friendly, knowledgeable, and quick to resolve various account concerns during phone calls. Consumers mention that company representatives listen carefully and take enough time to help, making daily interactions smooth, respectful, and very pleasant. However, some customers also noted ongoing frustrations regarding unexpected late fees, annual card charges, and costly payment processing fees. A few people additionally mentioned experiencing recurring difficulties accessing the online portal, dealing with long payment posting delays, and struggling to understand agents over the phone due to communication barriers.
Auto-generated from all reviews of this business. For reference only.What people say
This Company is terrible when it comes…
This Company is terrible when it comes to California customers! I called at 4 pm California Time to make a payment through an agent, 1st they charged 6 bucks to pay with a debit card, and now I have to pay a late fee because I do not live on the East Coast, and you have to pay before 2 pm our time !!!! The card is ok, but the rules are terrible, it is all because thier banks close way before ours, and now California cardholders suffer for actually being on time. Not fair !!!
Your representative was very helpful…
Your representative was very helpful and patient!!!
Reply from Cerulean Mastercard®2026-05-12
Thank you for the kind words! We are always here when you need us.
The representative was very…
The representative was very professional. I’m very polite and everything went well. Thank you.
Reply from Cerulean Mastercard®2026-05-12
Thank you for the kind words! We are always here when you need us.
VERY HELPFUL.
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
very good service
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Interaction was representative was great!
Representative was quick to answer, so very helpful.
Reply from Cerulean Mastercard®2026-05-12
Thank you for the kind words! We are always here when you need us.
My representative was extremely…
My representative was extremely professional pleasant and was very helpful to give me different ideas with my account and when that didn’t work, she was very patient to help me set up a few different post check payments. I would recommend her highly. I rate her a five stars.
Reply from Cerulean Mastercard®2026-05-12
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
The lady explained everything fast and…
The lady explained everything fast and fix my problem
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
It’s dependable
It’s dependable, in a world that is becoming more chaotic every year.
Reply from Cerulean Mastercard®2026-05-19
Thank you for the kind words! We are always here when you need us.
Terrible customer service
Terrible customer service. It took me 8 tries on the telephone to connect. Terrible customer service canceled card due to bad customer service and calling 8 times to get through so they lost my business sorry
Everything was fine
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Excellent customer service
I called for a replacement card due to unforeseen damage and I received excellent customer service and a very friendly representative. Thanks for making my experience easy and helpful.
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
I didn't get full cover on my claim
I didn't get full cover on my claim, even when tge fraudulent transaction where from the same spot just got 3 taken care out 7
Good customer service and generous credit line
Good customer service
Reply from Cerulean Mastercard®2026-05-12
Thank you! It was our pleasure.
I had two problems and they were both…
I had two problems and they were both taken care of by courteous ladies.
Reply from Cerulean Mastercard®2026-05-12
Thank you! It was our pleasure.
The representative that I dealt with…
The representative that I dealt with was very knowledgeable and was able to get my issue resolved very quickly. I’ve been having a little bit trouble getting set up, but she was able to correct all that and got me set up fine and we even got my due date change which I also appreciate I would give this representative five stars
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Very efficient/ professional/personable…
Very efficient/ professional/personable service
Reply from Cerulean Mastercard®2026-05-19
Thank you! It was our pleasure.
You are charging an annual fee of $150…
You are charging an annual fee of $150 and nothing has improved. I can't believe I have to wait until next week to use the card because of your delay in posting payments. You do not even bother to make a better incentive such as cash back. It is the worst credit card I have used. Once I pay it off, I will stop doing business with you
Not at this time
Reply from Cerulean Mastercard®2026-05-19
Thank you for the kind words! We are always here when you need us.
FIT Mastercard®
Verve Mastercard®
Reflex Mastercard®
Surge Mastercard®
Uprova®
Zable
Tilt
Finance of America