Customer service agent was polite and…
Customer service agent was polite and very knowledgeable.
Thank you! It was our pleasure.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Written by the business, not verified by us.Cerulean Mastercard® (ceruleancardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 185 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-28.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally friendly, knowledgeable, and quick to resolve various account concerns during phone calls. Consumers mention that company representatives listen carefully and take enough time to help, making daily interactions smooth, respectful, and very pleasant. However, some customers also noted ongoing frustrations regarding unexpected late fees, annual card charges, and costly payment processing fees. A few people additionally mentioned experiencing recurring difficulties accessing the online portal, dealing with long payment posting delays, and struggling to understand agents over the phone due to communication barriers.
Auto-generated from all reviews of this business. For reference only.Customer service agent was polite and very knowledgeable.
Thank you! It was our pleasure.
I was able to pay my bill with no issues.
Thank you! It was our pleasure.
Thank you for the kind words! We are always here when you need us.
promptness, courteous, and considerate.
Thank you for the kind words! We are always here when you need us.
Thank you for the kind words! We are always here when you need us.
Great service took the time to make sure I got everything I needed very happy with my card
Thank you for the kind words! We are always here when you need us.
Great Customer service and got the problem handled swiftly.
Thank you! It was our pleasure.
Chris did a great job explaining to me why my credit card were suspended and he also removed the block on my credit card because the payment has been received.
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Answered my question. Nice phone voice. Very polite
Thank you for the kind words! We are always here when you need us.
The lady was very nice, helped me more than I ask for. I really enjoyed talking to her. Thank
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great customer service and great service representatives
Thank you! It was our pleasure.
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
Thank you! It was our pleasure.
Called and talk to a service rep about a prior issue, he took care of the issue right away. Very pleasant to talk to and easy to understand.
Thank you so much for your kind words! I’m glad we were able to get your issue resolved!
The customer service person that assisted me was professional and courteous. We took care of the problem and she was extremely helpful.
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
I cancelled my card for one reason only a $12.00 per month maintenance fee. Already I pay a high interest rate and have had this card for a long time. Now you want a maintenance fee. No thank you this is unfair and crazy so today I've disabled my card. I most certainly will continue to pay what I owe but I will no longer use this card. Very sneaky practice so now you will lose my business. Was that really worth charging a customer a maintenance fee?
Great customer service answered all my questions activated my card. he was very informative very knowledgeable and very nice.
Thank you so much for sharing your experience! We are happy to hear you were taken care of and everything worked out for you. We are always here if you need us.
Quick and easy
Thank you! It was our pleasure.
Preying on people by charging a maintenance fee plus the interest.
185 reviews matching