About Cerulean Mastercard®
Data updated- Website
- ceruleancardinfo.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 185 reviews
- Replies to negative
- 0% (0/17)
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About this business
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Cerulean Mastercard®, issued by The Bank of Missouri, comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Written by the business, not verified by us.Is Cerulean Mastercard® legit?
Cerulean Mastercard® (ceruleancardinfo.com) has a 4.6 out of 5 rating on OK.one, based on 185 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has not yet replied to negative reviews. Last updated 2026-08-28.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally friendly, knowledgeable, and quick to resolve various account concerns during phone calls. Consumers mention that company representatives listen carefully and take enough time to help, making daily interactions smooth, respectful, and very pleasant. However, some customers also noted ongoing frustrations regarding unexpected late fees, annual card charges, and costly payment processing fees. A few people additionally mentioned experiencing recurring difficulties accessing the online portal, dealing with long payment posting delays, and struggling to understand agents over the phone due to communication barriers.
Auto-generated from all reviews of this business. For reference only.What people say
I had some questions about my account…
I had some questions about my account of which Trevor was very professional cordial and helpful in answering all my questions and helping me to make another payment.
great customer service and very clear…
great customer service and very clear information
Great job on making sure my account…
Great job on making sure my account wasn’t fraudulent and having me call the bank to verify my account.
Reply from Cerulean Mastercard®2026-04-28
Thank you for the kind words! We are always here when you need us.
Great Customer Service
The agent was very understanding to my…
The agent was very understanding to my situation and helped resolve my issue. Very courteous & respectful.
Exceptional
Always quick, professional and exceptional service.
Very good costumer service especially…
Very good costumer service especially the last person I talk to….. service not so much
Reply from Cerulean Mastercard®2026-05-12
Thank you for the kind words! We are always here when you need us.
Great customer service.
Reply from Cerulean Mastercard®2026-05-12
Thank you! It was our pleasure.
Friendly service
Reply from Cerulean Mastercard®2026-05-12
Thank you! It was our pleasure.
Limited Service Reps
Limited Service Reps. Haven't been able to touch my money although I paid two payments both on the 16/17
Very professional
Lost card, and late fees all taken care of!
2 weeks ago I lost my credit card called it in was getting a replacement received it in the mail, activated it and then called and made my payment. And then I realized I got charged a $41 late fee cuz my payment was late. So I called and spoke to someone who was super helpful and was able to take off that late fee since I was in the middle of getting a new card. I was really appreciative I'm trying to get my balances down low in any little bit help.
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Great customer service agent
Great customer service agent. He was fast, efficient, and addressed my concerns. Exceeded my expectations.
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Was very helpful and explained to me…
Was very helpful and explained to me exactly what was going on and why
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Helped my issue
Reply from Cerulean Mastercard®2026-04-28
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Was very polite
Was very polite Helped me with everything I needed Was easy to understand as well Yay!
Absolutely the worst Customer Service…
Absolutely the worst Customer Service ever ! I called 3 different times and 3 different foreign customer service representatives that had the worst accent ever . Their English was beyond comprehension . Then they transfer me to a Supervisor , Antonio Victorio , Employee ID anvictor . He spoke English like a pre schooler practicing a 3rd language . Listen … this is a waste of the customer’s time. Putting a non English person who speaks English poorly at best into the role of a customer service representative is the ultimate disrespect of a customer ! It means that you at Card Services and/or the Bank of Missouri value money over Good Customers . This is not a paragon for success . What should have taken 60 seconds or less cost you the company over 25 minutes of time , and in those twenty-five minutes all that you managed to accomplish was to take a Good Loyal Transactional Customer and turn him into someone that does not ever want to do business with you again.
customer service
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
Professional customer service every…
Professional customer service every time!!!
Reply from Cerulean Mastercard®2026-05-12
Great! This is just what we want to hear. Thank you so much for being a loyal customer. We value you!
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