CheapTickets.sg is part of Travix International, a global online travel company that operates in 39 countries. Our headquarter is in Amsterdam, The Netherlands. We specialise in flights, also offer hotel reservation, car rental and ground transportation services.
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Is Cheaptickets.sg legit?
Cheaptickets.sg (cheaptickets.sg) has a 3.0 out of 5 rating on OK.one, based on 949 user reviews collected here. It is listed under Travel & Vacation and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 36% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-10-24.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently mention that the booking process is exceptionally fast, simple, and very easy to navigate without any unnecessary clutter or complex steps. Travelers also deeply appreciate the affordable prices, noting that tickets are consistently cheaper and offer great value compared to other online booking platforms.
However, some people mentioned notable difficulties when trying to manage, update, or change their travel bookings afterward through the online portal. A few reviewers specifically experienced frustrating issues such as unrecognised booking reference numbers at the airport or unexpectedly high service fees for altering flights.
Auto-generated from all reviews of this business. For reference only.
Charging credit card fees is super lame. They entire way the website is set up is designed to charge extra. There were at least four ways to be charged extra by cheap ticket and the first one did not even state there would be a $75 charge. Had to start the process over again. Will choose other sites moving forward when I can
Easy to use and it shows net price so that I can make my decision directly. However, I hold a Visa card, and I got charged unlike who holding a MasterCard. It's unfair.
Amendment of Typo : name of one of the passengers has been wrongly typed when booking return ticket from Tokyo to Hong Kong. I prefer your company can help to amend rather than waiting for the Airline company
I prefer Cantonese reply rather than Mandarin.
The site is easy to understand. For example, there are so many flights for my desired dates. But the filter functions, like choosing favorite flight company or "Direct Flights Only" filter helped me to save the time. Also the price that is shown first is close to the actual payment.
I made 2 bookings, 1 was swift and excellent. The other.. booking was cancelled, reason provided by customer care officer was not logical and doesn't make sense.
U replied my question promptly.
But u did not answer to the point until I pushed it . I want to get a definite answer if my eticket is valid or not but u keep telling me the general conditions of a valid ticket but did not review on my specific case and tell me if mine is ok. Not until i sent my passport to you and asked for a firm answer then u passively confirmed it is valid. We exchanged 3 emails in total to get a satisfactory reply .
I have not received the eTicket email notification after 24 hours of purchase confirmation as stated.
I have not received the eTicket emailfor my purchase confirmation even after 24 hours as stated. I eventually found it after logged in to my portal but no notification email received so far.
$150 fee. Good to find round trip tickets at good…
Good to find round trip tickets at good price. And yet there is a fee of $150 which is added due to reason like luggage which we’re not required to pay 2 years ago
it would be better if your e-tickets also indicate which terminal to catch the flight. i have to call your office seperately to find out the departing and arriving terminal.