Cheaptickets.sg

Nil*

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Got Voucher that cannot be used.

I tried to use voucher that I received from CheapTickets.sg but it never accepted the voucher, stating that it was expired. After calling Customer Service, no help either, just informed me to email CheapTickets. I did send email out but no response from them yet.

Shibasaki HokutoThailand · 1 review · Posted 2019-10-28

slow response via email.

Login system failed!

Price is NOT good

After bought the air ticket, I found your are expensive than other provider.

This is the first time booking thr…

This is the first time booking thr cheap tickets.sg. I hope you give me the very best service.

Good, fast and convenient.

Convenience and fast.

Good service and find a cheaper ticket.

Purchased tickets to Seoul

Tried to search the tickets to Seoul, purchased the tickets at HKD1716, but the card was charged HKD1746. Have sent the email to CS, but there wasn’t a reply. The whole search and purchase process was generally smooth.

Confusing booking website and VERY bad experience in changing of fight booking.

1. with confusing website and not much support nor clear simple selection options on the booking.l and all extra charges.. The ganrantee ticket selection is nearly useless. This is worse than the other similar website I also experienced not good service before. 2. Website page showing change fight charge is 750, and airline charge is 1000... plus difference of ticket cost.... However, when I call the service line, they told me the airline charge is 1400 which was mentioned in somewhere notice of fee charges... And the ticket difference is 1900, despite using online checking, there was NO fight difference. They just explained the website is showing discounted price... These are all like a trick and dishonestly treated 3. With long waiting in call for help. This is also worse than the other similar website I also experienced not good service before. 4. When I have reserved seats and made a fight changes, all reserved seats were told on phone will automatically shift to the new fight, but it doesnt... Seems no one care nor no one follow up.

I book 2 ticket from Seoul to Osaka put…

I book 2 ticket from Seoul to Osaka put in the name as Miss but booking ticket show Mrs . Was ask to change it to Miss instead . But 2 days no reply

Price n customer service must able to…

Price n customer service must able to listen to customer

J donutSingapore · 1 review · Posted 2019-09-23

I can't believe they cancel my flight…

I can't believe they cancel my flight ticket on their own and refund took way too long!!!

I booked and I am happy with the…

I booked and I am happy with the booking but it is not possible for a booking site for flights all over the world to be only in Thai. At least English is required. thanks, Roberto.

Cheap ticket on their auto system have…

Cheap ticket on their auto system have entered wrong salutation for my daughter's name. For 12 year old instead of using Miss; they have used Mrs. Upon contacting Airline; they have mentioned that this can be an issue. But cheaptickets.sg is really behaving unprofessionally and instead of rectifying or updating the salutation in name they are simply dismissing the fact that it is not an issue. As its their mistake so they have to either pay to airline to update the salutation or at least get it in writing from airline that this wrong salutation is not any issue at check-in. But neither they are willing to address the issue nor even bothering to communicate with airline to close the issue with proper assurance from airline in writing. Simply un professional !!

Some problems

I reserved round-trip flights. Everything went well execpt it was not easy to change language and valuta and paying with visa-card was some problems.

i found you are cheapest option among…

i found you are cheapest option among other website, but recently your web site haven;t problem for login.......and it seem more than week and no one to resolve it..

The local telphone hotline should be set up

The local telphone hotline should be set up to provide closer service to the customers in Hong Kong.

Not user friendly

Not user friendly. The loading time can be shortened

Hotline can never get through

I tried to call the hotline for some clarifications after I booked the ticket online, however, I got held for 30 minutes and I gave up waiting at the end.