CIRCA is the leading international buyer of pre-owned fine jewelry, diamonds and watches. For over 20 years we've provided a rewarding experience for clients looking to sell a single diamond ring or an entire estate of rare jewels. Our jewelry and watch buyers specialize in evaluating jewelry by Cartier, Van Cleef & Arpels, and Bulgari, as well as watches by Rolex, Patek Philippe, and Audemars Piguet – to name a few. We purchase jewelry of every era, including Antique and Art Deco, as well as diamonds of all shapes, colors, and sizes. To find out how much your jewelry is worth, meet with our specialist in Tampa. Receive a free evaluation, incredible value and immediate payment. 17 Offices Worldwide | Free & Insured Mail-In Available
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Is CIRCA legit?
CIRCA (circajewels.com) has a 4.7 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 80% of negative reviews; Reviews mostly discuss User experience, Price, Product. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely knowledgeable, polite, and professional during the entire evaluation process. Consumers deeply appreciate the smooth, efficient, and transparent service that consistently makes them feel comfortable, secure, and relaxed.
Though some customers noted that the final purchase offers or prices received for their precious jewelry were significantly lower than expected. A few people also mentioned occasional negative experiences regarding unhelpful interactions or communication issues with specific representatives during appointments. Some people also expressed disappointment when specific items did not meet minimum criteria or requirements for purchase.
Auto-generated from all reviews of this business. For reference only.
The experience was smooth. I was in and out,very fast.
Reply from CIRCA2026-03-20
Dear Omolara,
We strive to provide our clients with exceptional service, so we are delighted to hear you have enjoyed your experience with CIRCA. The greatest recommendation of our service comes from real client experiences, so we are grateful for your wonderful review! Should the opportunity arise, it would be our pleasure to be of service again.
Kind Regards,
CIRCA Client Care
The staff in charge of Dallas offices, JulieAnna Kirley,
is very professional and always has tread my wife and myself very good. We are very happy with the business we have done at Circa Dallas.
Reply from CIRCA2026-03-17
Dear JR,
We’re delighted to hear about your positive experience with our Dallas team. JulieAnna will be especially happy to know that her professionalism and care made such a lasting impression.
It means a great deal to us that both you and your wife felt well taken care of, and we’re grateful for the trust you’ve placed in CIRCA. We truly appreciate your continued business and look forward to assisting you again in the future!
Kind regards,
CIRCA Client Care
Very informative and respectful. Immediate response to my inquiry with open discussion about jewelry in general.
Reply from CIRCA2026-03-17
Dear Ediberto,
We’re thrilled to hear that you found our team informative, respectful, and responsive. Providing clear guidance and creating an open, comfortable space to discuss jewelry is something we truly value.
We appreciate your trust and are so glad we could assist you. Please don’t hesitate to reach out if you have any questions in the future. We’re always here to help!
Kind regards,
CIRCA Client Care
My experience with Circa is always great! Hendra always makes it a pleasurable experience.
Reply from CIRCA2026-03-13
Dear Tonya,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear you have enjoyed your experience with CIRCA and Tonya. The greatest recommendation of our service comes from real client experiences, so we appreciate your kind words. If we can be of service in the future, please do let us know. It would be our pleasure to assist.
Kind Regards,
CIRCA Client Care
Good experience. Circa staff person was great, polite and efficient. Receptionist at the building could use some improvement (at least look like he cares).
Reply from CIRCA2026-03-17
Dear Wen,
We’re thrilled to hear that your experience with our CIRCA staff was great, polite, and efficient. That’s exactly the level of service we strive to provide.
Thank you again for choosing CIRCA, and we look forward to assisting you in the future!
Kind regards,
CIRCA Client Care
Very good appointment set up, reminders, friendly service and ultimately Good evaluations and explanations resulting in a successful purchase of my items. I will use Circa again and recommend.
Reply from CIRCA2026-03-13
Dear Peter,
We’re so glad to hear that you had a very good experience from start to finish. It’s great to know that the appointment process, reminders, and friendly service helped make everything smooth and comfortable for you.
We’re also pleased that our team was able to provide clear evaluations and explanations, leading to a successful sale of your items. Your recommendation truly means a lot to us.
Thank you for choosing CIRCA.
Kind regards,
CIRCA Client Care
Very happy with Circa. Very thorough and easy to work with. Got a good price on all my items. Excellent customer service.
Reply from CIRCA2026-03-13
Hello,
We strive to provide our clients with exceptional service, so we are delighted to hear you have enjoyed your experience with CIRCA. The greatest recommendation of our service comes from real client experiences, so we are grateful for your wonderful review! Should the opportunity arise, it would be our pleasure to be of service again.
Kind Regards,
CIRCA Client Care
Dear Ann,
We strive to provide our clients with exceptional service, so we are delighted to hear you have enjoyed your experience with CIRCA. The greatest recommendation of our service comes from real client experiences, so we are grateful for your wonderful review! Should the opportunity arise, it would be our pleasure to be of service again.
Kind regards,
CIRCA Client Care
Great service, offer was $4K less than another offer.
Reply from CIRCA2026-03-06
Dear Tye,
We truly appreciate your recognition of our professionalism, discretion, and the care we take in every interaction. Providing a respectful and comfortable experience for our clients is always our top priority. It was a pleasure assisting you, and we’re grateful you chose CIRCA. We hope to welcome you again in the future.
Kind regards,
CIRCA Client Care
Hilary Hoge…she may as well be CIRCA…Someone make sure the west coast divisional VP hears that it was owing to her ability to bring full presence in her professionalism…listening keenly to truly understand my specific pain points from a previous consignment proprietor predicament, remaining pleasantly personable while protecting purchase profitability. That said…I’d like to thank CIRCA for placing trust in Hilary, allowing her to be the type of service described as excellent from this customer. Business is business...and a local competitor lost mine to CIRCA because of her.
It’s not the quantity of complaints you receive from client feedback that provides an accurate pulse on performance…at least not with luxury clientele…miserable majority thriving on the dissatisfaction of diminished returns…rather the quality of those rare and exquisite few clients who are so satisfied by their sales service experience that they take time to laud and praise by sharing the details of their genuine gratitude in a written review such as the one you’re reading.
Reply from CIRCA2026-03-06
Dear Julian,
Thank you for taking the time to share such a thoughtful and detailed review. We’re truly grateful for your kind words and for recognizing the level of care and professionalism that Hilary brings to every client interaction.
At CIRCA, we pride ourselves on providing a service experience built on trust, discretion, and expertise, and it’s wonderful to hear that Hilary’s attentiveness and genuine commitment made such a positive impression. Your feedback about her ability to listen carefully, understand your previous experience, and guide the process with both professionalism and warmth means a great deal to us.
We’re also honored that you chose CIRCA and entrusted us with your business. Your perspective on what truly defines exceptional service resonates strongly with our values, and we sincerely appreciate you taking the time to share your experience in such a meaningful way.
Thank you again for your support, and we look forward to assisting you in the future.
Kind regards,
CIRCA Client Care
Very professional staff and ambiance. A rewarding transaction.
Very professional staff and ambiance.
Reply from CIRCA2026-03-02
Dear Thomas,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear you have enjoyed your experience with CIRCA. The greatest recommendation of our service comes from real client experiences, so we appreciate your kind words. If we can be of service in the future, please do let us know. It would be our pleasure to assist.
Kind Regards,
CIRCA Client Care
Dear Susan,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear you have enjoyed your experience with CIRCA. The greatest recommendation of our service comes from real client experiences, so we appreciate your kind words. If we can be of service in the future, please do let us know. It would be our pleasure to assist.
Kind Regards,
CIRCA Client Care
The facilities are very nice and centric. But the experience was outstanding because of Ms. Robin O'Neill. Her professionalism, knowledge, smoothness, hospitability, and warmth are extremely pleasant and conducive to create trust. The appointment was on a timely basis and diligent. We did not waste my time. That is what is needed today. I congratulate you on having such an asset at CIRCA.
Reply from CIRCA2026-03-02
Dear Luis,
We truly appreciate you taking the time to share your experience. It means so much to us to hear that you enjoyed working with CIRCA and Robin.
Client feedback is incredibly important to us, and your thoughtful words serve as a meaningful endorsement of the care and professionalism our team strives to provide every day. Thank you for placing your trust in us.
Should you need assistance again in the future, we would be honored to help. Please don’t hesitate to reach out.
Warm regards,
CIRCA Client Care
Jaume explained the situation of the watches I sold very well.
Reply from CIRCA2026-02-23
Dear Felipe,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear you have enjoyed your experience with CIRCA and Jaume. The greatest recommendation of our service comes from real client experiences, so we appreciate your kind words. If we can be of service in the future, please do let us know. It would be our pleasure to assist.
Kind Regards,
CIRCA Client Care
I felt very comfortable with my appointment and felt I was dealt with respect and honesty
Reply from CIRCA2026-02-20
Dear Diane,
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt comfortable and that our team treated you with respect and honesty. Providing a professional and transparent experience is very important to us, and we’re thrilled it showed.
We look forward to assisting you again in the future!
Kind regards,
CIRCA Client Care
The associate was very knowledgeable
She was very pleasant to deal. I would go back.
Reply from CIRCA2026-02-20
Hello,
Thank you so much for your kind words! We’re thrilled to hear that you had a pleasant experience and that you’d choose to come back. We look forward to assisting you again in the future!
Kind regards,
CIRCA Client Care
Dear Terry,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear you have enjoyed your experience with CIRCA. The greatest recommendation of our service comes from real client experiences, so we appreciate your kind words. If we can be of service in the future, please do let us know. It would be our pleasure to assist.
Kind Regards,
CIRCA Client Care
Although we didn't sell the watch, Kathleen was personable, knowledgeable and a pleasure to work with.
Reply from CIRCA2026-02-20
Dear Joan.
Thank you so much for your wonderful review.
While we understand that you ultimately decided not to sell your watch, we’re truly grateful for the opportunity to work with you. It’s especially meaningful to hear that Kathleen made such a positive impression. We’re proud to have knowledgeable and personable team members like her who strive to make every experience informative and enjoyable.
Should you decide to revisit your options in the future, we would be delighted to assist you again.
Warm regards,
CIRCA Client Care
I recomend Natasha Anspach
She is very professional and friendly!!!
Excelent customer service
Thank you
Reply from CIRCA2026-02-20
Dear Rosario,
Thank you for taking the time to leave such a wonderful review! We are delighted to hear you have enjoyed your experience with CIRCA and Narasha. The greatest recommendation of our service comes from real client experiences, so we appreciate your kind words. If we can be of service in the future, please do let us know. It would be our pleasure to assist.
Kind Regards,
CIRCA Client Care
Natasha was extremely welcoming and fair with her offer. I will definitely come back for any future needs.
Reply from CIRCA2026-02-20
Dear Julio,
Thank you so much for your kind review.
We’re delighted to hear that Natasha made you feel welcome and that you felt her offer was fair. Providing a transparent, professional, and comfortable experience is always our goal, and it’s wonderful to know that reflected in your visit.
We truly appreciate your trust and look forward to assisting you again with any future needs.
Warm regards,
CIRCA Client Care