Website is Legit
My customer agent was responsive and ended up getting me money back. It took a while to get, I suppose due to working with the airline. It is legit and works.
About Click2refund
Data updated- Website
- click2refund.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 108 reviews
- Replies to negative
- 9% (1/11)
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Is Click2refund legit?
Click2refund (click2refund.com) has a 4.5 out of 5 rating on OK.one, based on 108 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss Refund, Customer service. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and helpful staff for guiding them smoothly through complex flight compensation processes from start to finish. Consumers genuinely appreciate the efficient handling of their airline claims, noting successful outcomes and prompt resolutions that relieve a lot of stress. However, some people mentioned having to chase the support team for updates or experiencing awkward communication delays while waiting for their cases to progress. A few consumers also noted waiting significantly longer than initially expected to successfully resolve their airline issues or receive their due refunds.
Auto-generated from all reviews of this business. For reference only.What people say
Worth waiting
Two thumbs up for Click2Refund
Last summer our Air France flight from Sicily to Ottawa, through Paris, was delayed and rerouted through Toronto for mechanical reason. Click2Refund made us aware that we were eligible for up to $600 Euros each for my spouse and myself for our delay, and explained that if we won their fee would be 29% of the awarded amount and that it could take 2 to 3 months for the case to complete. Sure enough, almost 3 months after we opened the case and provided all the required documentation, we were eTransferred the full $600 Euros each, less the 29% commission, exactly as Click2Refund had explained. We would highly recommend Click2Refund.
"I had a very positive experience with…
"I had a very positive experience with Click2Refund. The collaboration was smooth and extremely professional from start to finish. I would especially like to highlight the responsible agent, Boris, who was very helpful, efficient, and reliable throughout the process. I received my refund in a very short time, which exceeded my expectations. I would definitely use their services again in the future and highly recommend them to others. Zlatko
My father had to go to his sister's…
My father had to go to his sister's funeral. I booked especially a straight flight from Jhb to Netherlands. But they moved his flight from the Friday to the Saturday with a flight that stop in Paris first. He missed his flight in Paris as well. Click to refund was very helpful and their service is good. Only thing thats can be a bit misleading is that on advertisements they say how much you can get back but don't mention they take about 29% of the amount. I think they should be more open on how much they take for their effort and work done.
It lasted 7 months with a happy ending.
Everything has been resolved perfectly! After some initial communication delays, my Case Manager Ivan stepped in and pushed the process through. I have just received the full refund into my bank account. Thank you Ivan for your professional help and transparency at the end!"
Totally legit company
Totally legit company! I had my doubts and it take about 3 months. But got my refund today!
Had wonderful experience with them
Great service which was easy to use …
Great service which was easy to use and provided the services offered. Each time I made an inquiry, I was answered quickly and clearly. Great service to use, if needed. Thank you Click2refund!
Excellent service and easy to…
Excellent service and easy to understand and great result
Delayed in Nadrid
We got delay in Madrid for 5 hours the airline only gave us a food credit if 10 euros and send us on our way. Click2refund took less than 10 minutes to apply and got us a substantial refund.
This is my second time that I have…
This is my second time that I have asked Click2Refund. They have been very professional and efficient and had my compensation from the airline. I value Oscar, who was very responsive and efficient to my emails. Thank you.
Flight was cancelled
Flight was cancelled. Went through Click2refund to claim. Hassle free
Fantàstic
Fantàstic, quick answer, professionality. Highly recommended
All good
All good! Get my money back for delayed flight, thanks.
They helped me to recover approximately…
They helped me to recover approximately 180euro for my sudden delayed flight. It took around 6 months to achieve it but that refund covered my tickets price, so it's better then nothing!
They handled a case involving a delayed departure and a missed connection
They handled a complex case involving a delayed departure and a missed connection—and won it for us. We’re very grateful! The process took a while (around 10 months), but the result was worth the wait. Communication was excellent throughout, with timely and helpful updates whenever we reached out.
Data issue
I was having problems with the data that l transferred to my sister abroad. I went through 2 kind ladies who tried by all means to resolve the issue but still it didn't work but this morning when l called l was attended by Sanny. Great communication, patient, kind and with excellent listening skills who then refunded the money back to my account. Well trained on customer service and she was so helpful. I will recommend her to anyone xxxxx
Manchester to Helsinki
After a canceled flight from Manchester to Helsinki in spring 2025 the claim process is simple, it was all completed during the train journey home. There was however a lengthy process of 4 months before receiving the compensation minus the 29% comission. Allen was very helpful in speeding up the process at the end
Click2Refund were very easy to deal…
Click2Refund were very easy to deal with, I did not have to do anything after my initial claim and Irwin did everything else, would recommend!
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