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Home & Garden

Coleman Furniture

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171 reviews

4.3171 reviews
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About Coleman Furniture

Data updated
Website
colemanfurniture.com
Category
Home & Garden
Location
United States
Status
Unclaimed
Last 12 months
171 reviews
Replies to negative
46% (12/26)
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About this business

Coleman Furniture has been offering brand name furniture online since 1999. Since our humble beginning, Coleman Furniture has grown to serve thousands of customers by offering quality furniture at fair prices. It is our goal to continue that growth by providing our customers with the quality service they deserve and by offering a wide selection of quality furniture at the lowest available prices. Better yet, while most furniture companies offer curbside shipping, we offer free in-home delivery and full setup on most orders! Coleman Furniture contracts professional freight and delivery companies to deliver our furniture. We also inspect all furniture prior to shipping, thereby minimizing damages and always meeting our customer’s expectations. Our customer service representatives are a quick phone call, email or chat away - always available to address any concerns. It is our goal to continue giving our customers quality furniture at the lowest prices possible. We strive for customer satisfaction so please feel free to contact our team if we can assist. Thank you for considering Coleman Furniture for your home needs!

Written by the business, not verified by us.

Is Coleman Furniture legit?

Coleman Furniture (colemanfurniture.com) has a 4.3 out of 5 rating on OK.one, based on 171 user reviews collected here. It is listed under Home & Garden and its reputation is good. 84% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 46% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-02.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the beautiful design and high quality of the furniture, noting that pieces are solid and durable. Buyers also note the efficient white glove delivery, explaining that the teams handle assembly smoothly and arrive on schedule. Additionally, people appreciate the supportive customer service staff who promptly resolve questions and process replacements without hassle. Some reviewers were not happy with unexpected shipping delays that left them waiting months for their orders. Others also mentioned receiving damaged items or encountering communication hurdles when trying to reach support representatives.

Auto-generated from all reviews of this business. For reference only.

What people say

The furniture feels incredibly sturdy

The furniture feels incredibly sturdy. I found a great deal during a sale, and for the quality, it was well worth it. The team was fantastic at answering my questions and providing informative guidance throughout the process. I thoroughly enjoyed working with The White Glove Box Delivery team; they provided prompt and efficient service. I highly recommend them and would definitely buy furniture from them again. I had a fantastic experience.

Excellent customer service & quality furniture!

The process of ordering my furniture was smooth and easy. The communication during the whole process was timely, informative, and helpful. Upon receiving my recliner, I had a small issue with some folds in the leather from shipping. Jomer was very helpful with getting a furniture tech out to assist. It turns out that the real leather softened before the tech arrived, but he was able to greatly reduce the pleather fold on the back flap. Jomer's (and Joshua, too) assistance navigating that process was helpful and appreciated. And I love my new chair!

HORRIBLE Experience with them!

What followed was extremely disappointing. Instead of providing a proper solution, Coleman Furniture offered a $65 credit on a $2,000 purchase—which is not a reasonable resolution by any standard. I requested either a replacement or a fair adjustment, both of which were ignored. They also mentioned picking the item up, but without a clear or completed resolution, such as a confirmed refund or replacement. After multiple attempts to escalate and speak with a manager, nothing was done. I am now left with a damaged desk and no meaningful support from the company. If something goes wrong with your order, don’t expect accountability or a proper resolution. Based on this experience, I would not recommend purchasing from them.

Dining room chairs

Received 6 beautiful dining room chairs; very easy to assemble and look great with my current dining room table. One of the captains chairs arms did not fit appropriately; contacted customer service and they are sending out replacement arms, Customer service was amazing, I would definitely order from Coleman Furniture in the future. Thank you!

My experience with Coleman was horrible…

My experience with Coleman was horrible from start to finish. 1. On may/5/26 i orderd Chrissy Black Panel Bedroom Set for about $1800 and it took +40 days to deliver and when it arrived the crew had to take the dresser back for undisclosed reasons and it took another 15days for it to be delivered. 2. A couple of months ago, I started to notice that what I thought was some type of black wood in reality was a black sticker glued on a cheap board. I wish I could upload the pictures

Reply from Coleman Furniture2026-04-10

Hello Shanz Thank you for sharing your experience! This is clearly not the standard we hold ourselves to, and we're sorry to hear about the delivery delays and your concerns about the dresser's materials. We'd like to look into both issues. Please reach out to us at [email protected] with your order details and any photos you'd like to share, and our team will follow up with you directly. The Coleman Furniture team

Purchased a king size bed

Purchased a king size bed, two nightstands and a queen size bed from this company. It was my first time ordering from them. They were very instrumental in keeping you informed of the delivery process. From ordering to delivery, I was well informed. The gentleman who performed the set up were superb. I will definitely order from them again, not to mention the Ashley furniture I purchased from them at a fraction of what I would have paid in the store.

Great service

From placing our order on line to delivery Coleman Furniture made the whole process quick and easy. The coffee table end tables and sofa table are even more beautiful than pictured. They were delivered in a timely manner and the delivery people were courteous friendly yet professional. We highly recommend Coleman Furniture and will definitely use them again.

Outstanding experience with Coleman Furniture…

My experience with Coleman Furniture was outstanding!!! I have referred your store to several friends already. Prices were competitive but most importantly the delivery and set up experience were great. My order arrived on schedule and the delivery guys were pleasant and accommodating. They really solidified the positive experience I had. (Don’t ever change your delivery service!!!!) I chose Coleman because it was the only store that offered white glove service at no additional cost and it exceeded expectations!!! I will continue to recommend Coleman Furniture to anyone looking to buy furniture and will be making additional purchases soon. Thank you for a great experience!!!

White Glove Service All Around

My experience with Coleman furniture was “White Glove Service” from start to finish. I found my furniture set at a discounted price with free delivery and setup. It was easy to order and communication was excellent with setting up the delivery date. The delivery company was professional, courteous, and did a fantastic setup. I highly recommend Coleman to anyone in the market for new furniture. You will be more than pleased and save money as well.

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