Colonial Surety offers a direct, digital and instant way to purchase ERISA fidelity & surety bonds, and small business insurance products for all types of businesses. Get a quote today! Visit our Website
Written by the business, not verified by us.Colonial Surety (colonialsurety.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-29.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite staff for providing exceptional guidance and making complex applications feel straightforward and manageable. Consumers note the outstanding customer service, stating that representatives are always ready to answer questions and offer personal support. People also appreciate the fast response times and the efficient online platform that make securing various bonds a seamless task. Some reviewers were not happy with occasional service delays, mentioning instances where obtaining necessary documents took longer than expected. A few consumers mentioned frustration when system issues interfered with timely renewals and made communication difficult.
Auto-generated from all reviews of this business. For reference only.Ease of use and live assistance available for direct assistance.
Thank you for choosing Colonial Surety Company for your ERISA coverages, Robin! We appreciate your business and are delighted to make obtaining coverage easy for you. Please let us know whenever we can be of further service. 888-383-3313 / [email protected]
Thank you, Randall! We appreciate your business and are delighted to provide great service. Please let us know whenever we can assist you again. 800-221-3662 [email protected].
A very good experience not a lot of hassle. Glad I found them. Hope to continue with them for a long time.
We're glad you found us too, Richard! Thank you for your business and review. It's our pleasure to provide hassle free and continuously excellent service. Just let us know whenever we can be of further service to you. 800-221-3662 [email protected].
I don't care about the company. I care about the people. Jennifer Esqueu did a great job for me. People actually answered the phone, were courteous, and did their jobs so well that I was able to file the original with the court in less than a day.
Thank you for shouting out the great and timely service Jennifer provided! We appreciate your business Stephen, and it is our pleasure to make bonding efficient. Just let us know whenever we can be of further assistance. 800-221-3662 [email protected]
Thank you for your renewal and review! We appreciate your continued business, Roger. Please let us know whenever we can be of further assistance with your bond or insurance needs. 800-221-3662 [email protected].
Ease of payment and easy to get a hold of when I need to. Good company to work with. 3yrs so far and no problems.
Thank you for three years of business, Tim! We are delighted to make coverage easy for you. As you know, we're here to help, so just let us know whenever you need us again. 800-221-3662 [email protected].
Customer service sucks EDIT: someone completely different reached out to me and got my problem figured out within 2 minutes! 5 stars worthy
Raul, we appreciate your purchase and are sorry to hear that you did not experience our customary excellent service. A member of our team has reached out so we can understand and assist with your challenges. Of course if it is more convenient, you are welcome to call us directly. Thank you. 800-221-3662 [email protected].
Fast and easy and fair price
Thank you for renewing your ERISA coverages, Vito! It's our pleasure to make it fast, easy and fairly priced. Just let us know whenever we can be of further assistance with policies for your business. 888-383-3313 / [email protected]
Thanks, Scott! It's our pleasure to make ERISA Bond Compliance easy. We hope you'll let us know whenever we can be of further support with coverages for your business. 888-383-3313 / [email protected]
Very helpful and pleasant to work with.
Thanks for your renewal, Julie! We appreciate your continued business and review. It's our pleasure to provide helpful service, so just let us know whenever you need us again. 888-383-3313 / [email protected]
It was prompt and it was user friendly.
Thank you for choosing Colonial Surety Company for your bond, Stephanie. We are glad to know we made it prompt and efficient for you. Please let us know whenever we can be of further assistance with your coverage needs. 800-221-3662 [email protected].
Thank you for your business--and review, Damian! We're proud yo provide great service, so just let us know whenever we can be of further support with your bond and coverage needs. 800-221-3662 [email protected]
Michael was prompt is responding to our calls and was well versed in providing the required information. He enabled us to have the policy in place within no time. Great professional service.
Thank you for shouting out the prompt and responsive service Michael provided! We appreciate your business, and it was our pleasure to provide excellent assistance with your ERISA Bond. Just let us know whenever we can be of further help with coverages for your business. 888-383-3313 / [email protected]
Great! Thanks Victoria! We appreciate your continued business and are delighted to make renewing your ERISA coverages easy. Just let us know whenever we can be of further help. 888-383-3313 / [email protected]
Thanks for renewing your ERISA Bond, Mitchell! It's our pleasure to make compliance simple and efficient. Just let us know whenever we can be of further assistance with your bond or insurance needs. 888-383-3313 / [email protected]
Since Colonial Surety now has our information online from previous years, it's always easy to renew our 401K ERISA and Fidelity Bond policies without going through hoops.
Thank you for your continued business, Linda! We appreciate your review too! It's our please to make renewal easy and speedy. Just let us know whenever we can be of further assistance with your business coverages. 888-383-3313 / [email protected]
It was quick and easy. I did do my due diligence and research the company before using them, I I found they were legit and nobody had anything bad to say.
Mark, thank you for choosing Colonial Surety Company for your bond. We appreciate your business and review, and are glad to know we made bonding quick and easy for you. Just let us know whenever we can be of further assistance. 800-221-3662 [email protected].
Site is easy to use, very clear and concise.
Thank you for renewing your coverage, Tony! We are delighted we made it easy for you to maintain your ERISA Bond compliance. Please let us know whenever we can be of further assistance with bonds or insurance to protect your business. 888-383-3313 / [email protected]
The encounter with Colonial was very pleasant helpful and efficient. The process itself was seamless. When I ran into a snag, an agent was extremely helpful in my completing my application and obtaining the insurance I needed.
Thank you for choosing Colonial Surety Company, Jim! We appreciate your business--and review. It's our pleasure to make coverage easy and seamless. Just let us know whenever we can be of further assistance to you. 800-221-3662 [email protected].
The overall policy renewal process was not lengthy, it was quick & simple. I did have to call customer service but the representative was friendly and very helpful. Very satisfied!
We're delighted to know we made ERISA Bond compliance quick and simple for you, Lisa! Thank you for your continued business. It's our pleasure to provide timely assistance, so just let us know whenever you need support with protections for your business. 888-383-3313 / [email protected]
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