Colonial Surety offers a direct, digital and instant way to purchase ERISA fidelity & surety bonds, and small business insurance products for all types of businesses. Get a quote today! Visit our Website
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Is Colonial Surety legit?
Colonial Surety (colonialsurety.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-29.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite staff for providing exceptional guidance and making complex applications feel straightforward and manageable. Consumers note the outstanding customer service, stating that representatives are always ready to answer questions and offer personal support. People also appreciate the fast response times and the efficient online platform that make securing various bonds a seamless task.
Some reviewers were not happy with occasional service delays, mentioning instances where obtaining necessary documents took longer than expected. A few consumers mentioned frustration when system issues interfered with timely renewals and made communication difficult.
Auto-generated from all reviews of this business. For reference only.
Very easy to work with. And their prices are typically much less than local insurance agencies.
Reply from Colonial Surety2026-07-02
Thank you for your business and review Ruben. It is our pleasure to make ERISA compliance and protection easy and affordable. Just let us know whenever we can be of further assistance.
888-383-3313 / [email protected]
It was an easy process. I was able to get the bond needed quickly and effectively.
Reply from Colonial Surety2026-06-29
Thank you for choosing Colonial Surety Company for your ERISA Bond! We appreciate your business. It is our pleasure to make compliance and protection easy and efficient, so just let us know whenever we can be of further assistance with coverages for your business.
888-383-3313 / [email protected]
I was so nervous about taking care of this,,,every one I spoke with was so helpful and reassuring ! I will definitely recommend Colonial Surety! I’m so grateful for ALL that helped me !
Reply from Colonial Surety2026-06-30
Thank you for choosing Colonial Surety Company--and your enthusiastic review, Dianne! It is our pleasure yo provide helpful and friendly service. Just let us know whenever we can be of assistance to you again.
800-221-3662 [email protected]
Thank you for choosing Colonial Surety Company for your bond, Deborah! It is our pleasure to provide excellent and prompt customer assistance. Just let us know whenever we can be of further service.
800-221-3662 [email protected]
The process of getting this insurance was very straight forward and easy. Setting up payment was a breeze, navigating website is very easy too.
Reply from Colonial Surety2026-06-29
It was our pleasure to provide excellent service and make coverage easy for you. Thank you for your business and review, Claudia! Just let us know whenever we can be of further assistance.
800-221-3662 [email protected]
Wonderful! Thank you for your business and review, Helen! It's our pleasure to make professional protections easy and speedy, so just let us know whenever we can be of further assistance.
888-383-3313 / [email protected]
After requesting several quotes from different bond companies Colonial Surety reviewed my application and processed my request within minutes. Superior service!
Reply from Colonial Surety2026-06-29
Thank you for your business and enthusiastic review, Yvette! It is our pleasure to provide a speedy and cost efficient bonding service. Just let us know whenever we can be of further assistance.
800-221-3662 [email protected]
Very user friendly process and great value. Would highly recommend!
Reply from Colonial Surety2026-06-29
Thank you for shouting out our excellent service and value, William. We appreciate your business and review. Just let us know whenever we can be of further assistance to you.
800-221-3662 [email protected]
Thank you Morgan! It was our pleasure to make bonding speedy and convenient for you. We're here to help, so just let us know whenever we can be of further service.
800-221-3662 [email protected]
Representative was knowledgeable, polite, positive, and helpful.
Reply from Colonial Surety2026-06-26
Thank you for renewing your ERISA Bond, Susan! We appreciate your continued service and review. It's our pleasure to provide helpful and knowledgeable service, so just let us know whenever we can be of further support with compliance and protection for your business.
888-383-3313 / [email protected]
They were quick to respond easy to pay and immediately sent me my bond to save the day!
Reply from Colonial Surety2026-06-26
It was our pleasure to provide speedy bonding service, Rachel! Thank you for your business and review. We're here to help, so just let us know whenever you need us again.
800-221-3662 [email protected]
Great! Thank you for renewing your ERISA coverages, Mary! We appreciate your continued business, and hope you will let us know whenever we can be of further assistance with your business coverages.
888-383-3313 / [email protected]
Easy to navigate with excellent customer service. Communicated extremely well throughout the process.
Reply from Colonial Surety2026-06-26
Thank you for choosing Colonial Surety Company for your bond, Kelly. It was our pleasure to provide excellent service and make it easy for you. Just let us know whenever we can be of further assistance.
800-221-3662 [email protected]
Thank you for choosing Colonial Surety Company for your ERISA Bond coverage, Joseph! We appreciate your business, and it is our pleasure to provide efficient and courteous service. Just let us know whenever we can be of further assistance with your coverage needs.
888-383-3313 / [email protected]
easy to renew, and had options for coverage to choose from
Reply from Colonial Surety2026-06-26
Thank you for renewing your ERISA coverages, Maura! We appreciate your continued business and are delighted that you found our service easy and options helpful. Just let us know whenever we can be of further assistance with protections for your business.
888-383-3313 / [email protected]
Colonial Surety was super easy to use. The people that I talked to were great. Very informative and professional.
Reply from Colonial Surety2026-06-24
We appreciate your business and review, Jamie. Thank you! It's our pleasure to provide informed and professional service, so just let us know whenever we can be of further assistance.
800-221-3662 [email protected]
Thank you for shouting out the fantastic service Courtney provided on your ERISA renewal! We appreciate your continued business, Maria. Please let us know whenever we can be of further support with coverages for your business.
888-383-3313 / [email protected]
Ryan was awesome ... great customer service ... thank you!
Reply from Colonial Surety2026-06-24
Wonderful! Thank you for shouting out the awesome service Ryan provided on your ERISA Bond. We appreciate your business and review, Daniela. Please let us know whenever we can be of further assistance.
888-383-3313 / [email protected]
We're so glad we made it simple and quick to renew your ERISA coverages, Jack! Thank you for your continued business and review. Just let us know whenever we can provide further service for your business coverage needs.
888-383-3313 / [email protected]
Thanks for renewing your ERISA coverages, Elizabeth! We appreciate your continued business and review. It's our pleasure to provide user friendly service, so just let us know whenever we can be of further assistance.
888-383-3313 / [email protected]