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Colonial Surety

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201 reviews

4.8201 reviews
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About Colonial Surety

Data updated
Website
colonialsurety.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (7/7)
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About this business

Colonial Surety offers a direct, digital and instant way to purchase ERISA fidelity & surety bonds, and small business insurance products for all types of businesses. Get a quote today! Visit our Website

Written by the business, not verified by us.

Is Colonial Surety legit?

Colonial Surety (colonialsurety.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-29.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful, polite staff for providing exceptional guidance and making complex applications feel straightforward and manageable. Consumers note the outstanding customer service, stating that representatives are always ready to answer questions and offer personal support. People also appreciate the fast response times and the efficient online platform that make securing various bonds a seamless task. Some reviewers were not happy with occasional service delays, mentioning instances where obtaining necessary documents took longer than expected. A few consumers mentioned frustration when system issues interfered with timely renewals and made communication difficult.

Auto-generated from all reviews of this business. For reference only.

What people say

Quick and Easy

It was an easy process. I was able to get the bond needed quickly and effectively.

Reply from Colonial Surety2026-06-29

Thank you for choosing Colonial Surety Company for your ERISA Bond! We appreciate your business. It is our pleasure to make compliance and protection easy and efficient, so just let us know whenever we can be of further assistance with coverages for your business. 888-383-3313 / [email protected]

Wonderful group!

I was so nervous about taking care of this,,,every one I spoke with was so helpful and reassuring ! I will definitely recommend Colonial Surety! I’m so grateful for ALL that helped me !

Reply from Colonial Surety2026-06-30

Thank you for choosing Colonial Surety Company--and your enthusiastic review, Dianne! It is our pleasure yo provide helpful and friendly service. Just let us know whenever we can be of assistance to you again. 800-221-3662 [email protected]

The process of getting this insurance…

The process of getting this insurance was very straight forward and easy. Setting up payment was a breeze, navigating website is very easy too.

Reply from Colonial Surety2026-06-29

It was our pleasure to provide excellent service and make coverage easy for you. Thank you for your business and review, Claudia! Just let us know whenever we can be of further assistance. 800-221-3662 [email protected]

After requesting several quotes from…

After requesting several quotes from different bond companies Colonial Surety reviewed my application and processed my request within minutes. Superior service!

Reply from Colonial Surety2026-06-29

Thank you for your business and enthusiastic review, Yvette! It is our pleasure to provide a speedy and cost efficient bonding service. Just let us know whenever we can be of further assistance. 800-221-3662 [email protected]

Representative was knowledgeable

Representative was knowledgeable, polite, positive, and helpful.

Reply from Colonial Surety2026-06-26

Thank you for renewing your ERISA Bond, Susan! We appreciate your continued service and review. It's our pleasure to provide helpful and knowledgeable service, so just let us know whenever we can be of further support with compliance and protection for your business. 888-383-3313 / [email protected]

Easy to navigate

Easy to navigate with excellent customer service. Communicated extremely well throughout the process.

Reply from Colonial Surety2026-06-26

Thank you for choosing Colonial Surety Company for your bond, Kelly. It was our pleasure to provide excellent service and make it easy for you. Just let us know whenever we can be of further assistance. 800-221-3662 [email protected]

Nice and efficient

Nice and efficient. Courteous as well

Reply from Colonial Surety2026-06-25

Thank you for choosing Colonial Surety Company for your ERISA Bond coverage, Joseph! We appreciate your business, and it is our pleasure to provide efficient and courteous service. Just let us know whenever we can be of further assistance with your coverage needs. 888-383-3313 / [email protected]

easy to renew

easy to renew, and had options for coverage to choose from

Reply from Colonial Surety2026-06-26

Thank you for renewing your ERISA coverages, Maura! We appreciate your continued business and are delighted that you found our service easy and options helpful. Just let us know whenever we can be of further assistance with protections for your business. 888-383-3313 / [email protected]

Colonial Surety was super easy to use

Colonial Surety was super easy to use. The people that I talked to were great. Very informative and professional.

Reply from Colonial Surety2026-06-24

We appreciate your business and review, Jamie. Thank you! It's our pleasure to provide informed and professional service, so just let us know whenever we can be of further assistance. 800-221-3662 [email protected]

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