About CruiseDirect
Data updated- Website
- cruisedirect.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 33% (1/3)
Do you own CruiseDirect? Claim this profile for free and start replying to reviews.
About this business
Established in 2001, CruiseDirect is your go-to online platform for unbeatable cruise deals. We specialize in connecting you with the ideal cruise packages, making your dream vacation more affordable than ever. Our dedicated cruise finder and booking website empower you to explore a wide range of travel options and discover the perfect cruise tailored to your preferences.With our state-of-the-art booking engine, reserving your dream cruise is seamless and hassle-free. We are driven by our unwavering passion for cruise ship travel, which makes us the preferred choice for all your booking needs. Embark on an extraordinary journey today and experience the thrill of cruising the world with CruiseDirect. Why Book With Us?BOOK NOW, PAY LATER WITH Flex Pay!Spread the cost of your cruise over low monthly payments.BEST PRICE GUARANTEED!If you find a lower price online, we'll match itFREE HOLDSLock in a great price, figure out your plans, and pay later.MAKE THE WORLD GREENER!CruiseDirect and One Tree Planted have partnered to plant a tree for every cruise booking that sails with us. SEARCH
Written by the business, not verified by us.Is CruiseDirect legit?
CruiseDirect (cruisedirect.com) has a 4.9 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the support team goes above and beyond, offering personalized assistance and expert advice to ensure every single question is fully and happily answered. People consistently praise the dedicated agents for their remarkable patience and professionalism, making customer interactions extremely pleasant and productive from start to finish. Consumers find the online reservation platform exceptionally straightforward and reliable, noting that browsing available options and securing cabin choices is completely hassle-free. However, some people mentioned encountering website glitches or experiencing minor frustrating delays when attempting to finalize their travel arrangements.
Auto-generated from all reviews of this business. For reference only.What people say
Josh
Josh, thank you for the awesome service. You made my decision to book a cruise a much more simpler task that I thought it would be. Will be looking forward to using Cruise Direct for future cruises.
JOHN Marlo was very efficient and all…
JOHN Marlo was very efficient and all went smoothly and quickly in processing final payment for cruise. John was polite , very professional!
Josh helped me book three staterooms…
Josh helped me book three staterooms and worked with me until I was confident that all was exactly as I wanted it to be. I'm glad to be sure that this is the right booking for a great price with all the features my family wanted me to organize. That's all done, now just to enjoy a great well planned holiday! Thanks again, Josh! All the best
RYAN SOLVERA was very helpful and…
RYAN SOLVERA was very helpful and attentive and book us on the cruise we wanted! Everything went smooth and I can’t wait to celebrate my father’s in law’s 90th birthday experience on the Celebrity Beyond ship!!
Ｒｙａｎ Ｓｏｌｖｅｒａ ｉｓ ｍｙ ｃｈａｔ ａｇｅｎｔ ａｎｄ ｂｅｅｎ ｖ…
Ｒｙａｎ Ｓｏｌｖｅｒａ ｉｓ ｍｙ ｃｈａｔ ａｇｅｎｔ ａｎｄ ｂｅｅｎ ｖｅｒｙ ｈｅｌｐｆｕｌ ｔｏ ｓｏｌｖｅ ｍｙ ｑｕｅｓｔｉｏｎｓ．
fast and easy
several options and prices
several options and prices easy to book clear information
John helped me confirm my room…
John helped me confirm my room assignment and provided me a link to My Cruise link!
easy and great deal
good web page interface
good web page interface, easy to access
Agrili was amazing for helping me
Agrili was amazing for helping me, also the price in your site is awesome, thank you
My mom decided last minute to take all…
My mom decided last minute to take all my kids for the weekend. That meant hubby and I were going to have a kid free weekend!! We wanted to make something out of it so I immediately started looking at cruises. But it was so last minute!! There were no rooms left on various sites and I was starting to lose hope. Then John from CruiseDirect found a last minute cancellation and booked it for us! Thanks for saving our weekend John!!
super helpful customer service!
Customer service was excelllent!
It was smooth & easy
It was smooth & easy. Got the confirmation straight away
Helpful Agent; Cabin Availability better than cruise line
I had a complicated transaction with applying future cruise credit, etc. Danielle was very helpful and walked me through the process patiently and accurately. Also, I was able to get a balcony cabin for a great price that was sold out on the cruise line website.
The respresentitive Mr John Marlo Feliciano
the service representitive was very helpful in handling our issue and successfully helped us with it. We thank him very much.
Excellent Support from Ivy
Responsive, respectful, and supportive. Ivy provided excellent support in helping me change the dates of my trip. I am very grateful for her assistance and very satisfied with the service.
Good
Mr. John is a really helpful man
Direct Line Cruises
Vacationstogo
CruiseHub
Booking.com
Zicasso
Allianz Partners USA
Peru For Less
FlyDealFare.com