Very fast answer and consideration…
Very fast answer and consideration regarding cabin change ~
About CruiseDirect
Data updated- Website
- cruisedirect.com
- Category
- Travel & Vacation
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 206 reviews
- Replies to negative
- 33% (1/3)
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About this business
Established in 2001, CruiseDirect is your go-to online platform for unbeatable cruise deals. We specialize in connecting you with the ideal cruise packages, making your dream vacation more affordable than ever. Our dedicated cruise finder and booking website empower you to explore a wide range of travel options and discover the perfect cruise tailored to your preferences.With our state-of-the-art booking engine, reserving your dream cruise is seamless and hassle-free. We are driven by our unwavering passion for cruise ship travel, which makes us the preferred choice for all your booking needs. Embark on an extraordinary journey today and experience the thrill of cruising the world with CruiseDirect. Why Book With Us?BOOK NOW, PAY LATER WITH Flex Pay!Spread the cost of your cruise over low monthly payments.BEST PRICE GUARANTEED!If you find a lower price online, we'll match itFREE HOLDSLock in a great price, figure out your plans, and pay later.MAKE THE WORLD GREENER!CruiseDirect and One Tree Planted have partnered to plant a tree for every cruise booking that sails with us. SEARCH
Written by the business, not verified by us.Is CruiseDirect legit?
CruiseDirect (cruisedirect.com) has a 4.9 out of 5 rating on OK.one, based on 206 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 33% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-09-05.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently share that the support team goes above and beyond, offering personalized assistance and expert advice to ensure every single question is fully and happily answered. People consistently praise the dedicated agents for their remarkable patience and professionalism, making customer interactions extremely pleasant and productive from start to finish. Consumers find the online reservation platform exceptionally straightforward and reliable, noting that browsing available options and securing cabin choices is completely hassle-free. However, some people mentioned encountering website glitches or experiencing minor frustrating delays when attempting to finalize their travel arrangements.
Auto-generated from all reviews of this business. For reference only.What people say
having great experience with…
having great experience with cruisedirect! especially John, will give him a thumb upn. He is very professional and helped me so much! really appreciate!
John was absolutely amazing
John was absolutely amazing. Fixed my issue quickly no questions asked. I have had nothing but a great experience with Cruise direct
Janerry was such an amazing girl helped…
Janerry was such an amazing girl helped me a lot and was so fast and so amazing and give that girl a raise. All the question were answeared so good and even so i was kinda annoying she made me feel like we are besties
Great experience with Danielle
Great experience with Danielle, she was able to book connecting rooms for our family! I have used cruise direct several times for our cruise needs.
Janrey was helpful.
fantastic booking experience
fantastic booking experience, great price
I had a problem with payment
I had a problem with payment, but Danielle asisted me in a great way by extending my reservation
Rafael 100 aces!
October Retirement Getaway
The reservation process was easy, smooth, and very user-friendly from start to finish. I appreciated how clearly the cruise options, cabin choices, pricing, and available protection were presented. I never felt rushed or confused, and the process made it easy to compare our options and make a decision with confidence. Overall, it was a very positive booking experience, and I would definitely use CruiseDirect again.
Cool I'm so excited
very helpful
GREAT SITE AND EASY
It was quite an easy to navigate
great
great, all is ok
I consulted with JOHN regarding my…
I consulted with JOHN regarding my 8-night reservation in Mexico. He was so kind and provided detailed guidance that everything went smoothly, allowing me to confirm the booking and complete the payment. I plan to ask him to handle my next trip as well.
RYAN SOLVERA Was amazing and fast…
RYAN SOLVERA Was amazing and fast helped me out right away
Rafael was helpful and answered my…
Rafael was helpful and answered my questions
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