DAILYLOOK

Great service

Great service. Great quality. Good variety to choose from. My designer really follow my feedback and requests.

Kind and considerate

The people that work there are kind and patient. A box did get lost recently, and I found myself yapping about my breast cancer experience in an email about the lost box. The person who replied couldn’t have been kinder. Very impressed. Thank you

Poor service

Poor service, very disappointed. Ok so after seeing so many ads for Daily Look and how it was supposedly better than Stitch fix, I decided to give it a try. I had been a stitch fix customer on and off for many years, so I wanted to try something new. I was sorely disappointed and have gone back to my trusted stitch fix. First, the app has many features that just don't work - at all. They are there, and they don't work. I called their customer service line and they acknowledged that they don't work and suggested I go to the web page. I did that and the features work there but what is the point of having an app that doesn't work? I got my box and was again disappointed to find that the stylist didn't even seem to have paid attention to my profile, the styles I recorded as liking on the site, or my preferences that I clearly stated. I gave as much information as I could to make sure there was a good likelihood of getting items I would like. Wow, was I shocked to find that the box was all over the place and not at all in sync with my preferences or instructions. I was able to keep a pair of white jeans, and I will say I do like them though I only kept them to not lose my $40 styling fee and they were not exactly my style. The rest of the items were so far off from my preferences and likes that they seemed random. Oh, and the note from my stylist mentioned items that I had removed in the preview and they were not in my box. I thought that was lazy and poor attention to detail. I returned the items and it took about two weeks for the return to officially be recorded as received. Overall, I was so sad because I had high hopes for this service. I guess it goes to show the marketing messages are not always accurate.

They Listen!

I love the cloths they pick out for me. They listened to my requests and likes and have responded. I tried another clothing company like DAILYLOOK and they never read anything I wanted different. But DAILYLOOK listens! I asked to skip a month and they did. I’m having a very positive experience with this clothing company.

Horrible customer service & overpriced

I've subscribed to this box for 12 months and in that time have received 6 boxes. The process starts off with you taking a styling quiz which asks your sizing (pants, dresses, and tops sizing) and gives you examples of your preferred styling (ex: sporty, professional, flirty, modern, etc) and what colors / prints you like and don't like as well as other questions to learn your preferences. My preferences were never adhered to. I got colors & prints that I explicitly said I didn't like. I regularly got the wrong sizing. Granted, there were probably 5 or 6 pieces I did keep over the course of my subscription, but it was less than 10% of the items they sent me - which is why I gave 2 starts instead of 1. Then the pricing! The quality of the clothing they send is not worth their price tag (ex: $118 for a sheer top?), especially when I look at the general pricing for the brands online. When I've had issues with my order I've used their customer service chat and the response is spotty, at best. Half the time they say you're next to chat with an agent, but never respond. Don't waste your time. Find another box.

The Customer Service with Daily Look is…

The Customer Service with Daily Look is amazing! The entire company has been wonderful to work with. The Stylists really listen and help me to expand my wardrobe. If there is ever an issue, they fix it. Like that, they fix it. I highly recommend them!

I love the quality of the clothes and…

I love the quality of the clothes and that I don't have to go shopping to find them!

I always receive great pieces

I always receive great pieces! My favorite jeans have come from Dailylook, and I am loving the boxes. It's more expensive than other subscriptions but I have yet to come across a box that wasn't great, whereas other boclxes I have gotten was kinda lacking. Dailylook has been my best boxes. That's why I'm still here.

Quality clothing.easy return process

Kristen really listens to my feedback…

Kristen really listens to my feedback and find things that I would not have thought of. She has found beautiful items for me!

Shopping in stores

Normally, I st**k at choosing clothes at the store. Too many clothes. I can see what goes with what.

When my box was never received

When my box was never received, I reached out concerned as I had been charged my styling fee but not received an order. I received an email response back in less than 24 hours with an explanation on why I hadn’t received my order and a refund to the styling fee. Excellent customer service, thank you!!

I enjoy the different items

I enjoy the different items that my stylist chooses for me. I wouldn’t pick some of them myself but it’s nice to explore different options.

Spot on and Fabulous

I had strong feeling towards items in my first box, my stylist listened listened and this second box was spot on! I cant wait for the next one.

Great communication

Great communication. Love the options.

Better

Better, more colorful choices. I like that

Very good experience start to…

Very good experience from start to finish. Quick to answer all my questions and perfect follow through!

First 2 boxes were fabulous

First 2 boxes were fabulous! Can’t wait for my 3rd box to arrive. Loving this, making my life easier!

It has just been ok

They corrected what I didn’t understand…

They corrected what I didn’t understand and dropped the first $40 feet and I was very happy with the clothes I received!