Review
Terrible first order experience. Switched to another vendor.
Here at Dakota Lithium we create sustainable energy products to help people across the planet with affordable transportation and long-lasting energy storage. The Dakota Lithium advantage: * Twice the power as traditional batteries. * Half the weight.* Charges up to 5 x faster.* Lasts 4 x as long.* Safe & reliable.100% US Based Support: Have a question? Talk to a real person right away at [email protected] to consumer pricing: Get a high quality battery straight from the manufacturer.
Written by the business, not verified by us.Dakota Lithium Battery (dakotalithium.com) has a 4.2 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 79% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 12% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.
Reviewers had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the batteries are remarkably lightweight, compact, and consistently deliver reliable power for various outdoor and household needs. People also highlight the highly efficient delivery service, mentioning that orders arrive quickly and that the website provides very detailed information to make purchasing easy. Some reviewers were not happy with customer support, reporting frustrating difficulties in getting timely responses or assistance regarding warranty claims. A few other people also felt that shipping times could occasionally be much slower than initially expected, sometimes lacking proper tracking information.
Auto-generated from all reviews of this business. For reference only.Terrible first order experience. Switched to another vendor.
The quick response to return my call was greatly appreciated!
I have a bms that failed.im trying to get it resolved
Best customer service. Fast shipping
Packaging could be more robust. Apparently sometime during shipment the battery was dropped on a corner. Box and packaging was compressed. Corner of battery was dented. Does not seem to affect performance. Time will tell once I get everything hooked up.
Best battery out there in my opinion! Never let me down and it seems like they lasting long a time!
Super fast delivery, and easy to order
So I used one 100 ah battery for 2 helix 12s. That is all I had hooked to it and it ran them for 10 hours without an issue. So I put a Garmin 16 and a 12 to make 4 graphs powered on all day - the battery went 6 hours and went dead. Installed another 100 ah battery and joined them together and ran all 4 for 8 hours the next time out and we still had 13.2 volts left. I think next time I will stay out late and see how long they will stay working !! Awesome product !!!
I thought I was going to get another 36 volt battery charger with quick disconnect. Currently I have six of your batteries in my boat love them
The product description was well written and the battery dimensions were provided so I knew exactly what I was ordering. My order shipped promptly and arrived in an appropriate amount of time. I will be using Dakota Lithium again!
Kevin thank you for your support and welcome to the Dakota Lithium family! We’re glad the product details helped you order with confidence and that everything arrived quickly. We appreciate your business and look forward to powering your next adventure!
I never got return calls wait time for call took forever had problems with battery bad vapors left it outside worry may get stolen put arrow up on box so delivery won’t sit it upside down I’m new with your batteries been fishing for 50 yrs on tour like your batteries the best quality number one just few things to straighten out
Hello Ray, thanks for taking my call today. As we discussed on the phone, during peak times our response times can be longer than we’d like, but that’s something we’re actively working to improve so we can be more responsive when you need us. We value your trust and your feedback. It helps us identify where we need to do better, and we’re committed to improving both our communication and overall customer experience moving forward. Please don’t hesitate to reach out by phone 1-800-805-9053 if you need assistance. -Shaun
Good service, looks like a good product.
Customer service a little slow to respond (days, not hours), but fairly persistent with follow-ups. My issue was resolved not by customer service, but rather by me purchasing a replacement charger for one I had barely used that had a recently expired warranty.
Hello Grant, thank you for taking the time to share your experience, we truly appreciate your feedback. We’re glad to hear that your issue was ultimately resolved, though we’re sorry for the delay you encountered along the way. During our busier seasons, email response times can occasionally be longer than we’d like. For faster assistance, we always recommend reaching out by phone at 1-800-805-9053, where our team can provide more immediate support. We appreciate your patience and your persistence in working through the issue, and we’ll continue working to improve both our response times and overall service experience. Thank you again for your review.
Love the way it was set up easy to install.Did have a question about about not a device to mount the charger itself to.
Great experience! Customer service was fantastic!
Thank you Hugh!
Excellent communication and in my opinion, the best battery power solutions currently available. I only use their automotive batteries in my classic cars and use their other battery systems to run household items during outages. Simple and well thought out designs makes for easy use by just about anyone. Ronald Cox Maui, Hawaii
Thank you for taking time to leave a review Ronald! I'm glad to hear the batteries have been working well in your applications, reach out if you need anything.
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