Have a real time two-way communication with any person on this planet. Simply press the button, speak and get the voice translation in 1.5 seconds.
Written by the business, not verified by us.Enence (enence.com) has a 4.1 out of 5 rating on OK.one, based on 173 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, User experience, Price. Last updated 2026-09-05.
Everyday reviewers had a great experience with this company. Customers frequently point out that the online ordering platform is very simple to use, and clear instructional videos help build confidence for upcoming trips. Many consumers also deeply appreciate the innovative product concept, noting that the physical device works wonderfully for communicating and traveling abroad. Some reviewers were not happy with the unexpected extra costs and numerous optional add-ons that appeared unexpectedly during the checkout process. Other people also noted frustrating delivery delays, a complete lack of tracking information, and occasional unexpected technical issues regarding the low audio volume.
Auto-generated from all reviews of this business. For reference only.Too many offer & confusing to finish the pury
Hello, Thank you for leaving a review. We apologize for any confusion caused by the offers. If you need further assistance or clarification, please feel free to contact our customer service team at https://support.enence.com. Thank you for your understanding. Enence Support Team
Hello, Thank you for leaving a review. If you have any concerns or feedback, feel free to reach out to our customer service team for further assistance. We appreciate your support. https://support.enence.com Enence Support Team
Hello Lubomir, Thank you for taking the time to review us! We are pleased to hear that you appreciate our offerings. If you have any specific feedback or concerns, please do not hesitate to reach out to our customer service team at https://support.enence.com, and they'll be more than happy to assist you. Kind regards, Enence Support Team
Easy to continue with the process
Hello, Thank you for your positive review. We are glad to hear that the process was easy to continue. If you have any further feedback or need assistance, please do not hesitate to reach out to our customer service team at https://support.enence.com. Thank you for your support. Enence Support Team
Perfect? Yes!!!!! Thank you! Nice!
Hello, Thank you for your wonderful review. We're thrilled to hear that you're so pleased with your experience. Your kind words mean a lot to us. If you ever have any questions or need assistance, please feel free to reach out to our customer service team at https://support.enence.com. Thank you again for your support. Enence Support Team
Helps with patient interactions, saves having to use a telephonic service.
Hi Dave, Thank you for sharing your feedback. We are pleased to hear that we were able to meet your expectations and provide you with a positive experience. We appreciate your business and support, and we value the opportunity to serve you. If you have any further feedback or questions, please do not hesitate to reach out to us. Thank you again for your feedback and have a great day! Best regards, Enence Support Team
Hello Dusan, Thank you for sharing your positive experience with us. We're delighted to hear that you found our service fast and easy. Your satisfaction is important to us, and we appreciate your feedback. If you ever have any questions or further feedback, please don't hesitate to reach out to our customer service team. https://support.enence.com Enence Support Team
Hello, Thank you for sharing your experience with us. We are thrilled to hear that you had a great experience. Your feedback is much appreciated and encourages us to keep up the good work. If you have any questions or need assistance in the future, please do not hesitate to contact our customer service team at https://support.enence.com Best regards, Enence Support Team
Hello James, Thank you for taking the time to leave a review. We appreciate your feedback on the basic choices and will consider it for future enhancements. If there is anything specific you would like addressed, please don't hesitate to reach out to our customer service team for assistance. https://support.enence.com Thank you for your support. Enence Support Team
Right from the start overpriced and not as advertised immediately returned unopened the day they arrived, followed up and get an AI generated reponse that they are reviewing internally and will refund - still waiting. Be very wary of this company and all the add ons that continually keep coming.
Hi Geoff, We are happy to let you know that your reported issue has been resolved as of April 30. If you have any more questions or need further help, please feel free to reach out. Thank you for your valuable feedback and patience during this process. Your insights are crucial to our commitment to improving our services. We appreciate your support and are dedicated to ensuring your satisfaction. Best regards, Enence Support Team
I haven't received or tried the goods yet, but I have paid for extras not originally describe as add on costs. So it's a gamble that it works as described. I am concerned that despite the marketing, suggesting many more languages, one graphic upon placing and paying for my order showed just nineteen. I would like to review again when I have had chance to use the product but the sales pitch was four stars
Hello Gary Taylor, We apologize for any inconvenience you may have experienced. It's understandable to be concerned about the details and options provided during your order. Please know that our team is already looking into this issue to address your concerns accurately. We hope that once you've had a chance to use the product, it meets your expectations. If you have further questions or need assistance, please visit our customer service at https://support.enence.com Thank you for your understanding and patience. Enence Support Team
Hello Lynda, Thank you for sharing your positive experience. We're delighted to hear that you found our product easy to use. If you have any further questions or need assistance, please feel free to reach out to our customer service team. https://support.enence.com Best regards, Enence Support Team
Saw a review on YouTube
Hello Gavin, Thank you for taking the time to leave a review. We appreciate your feedback. If you have any questions or concerns regarding our product after watching the review on YouTube, please reach out to our customer service team for assistance. They can be contacted at: https://support.enence.com Thank you for choosing Enence. Enence Support Team
I got what was advertised, the product quality was as advertised, and it arrived when they said, what more could I ask for?
Hello Shayne, Thank you for sharing your experience with us. We're thrilled to hear that everything, from the product quality to the delivery, met your expectations. Your satisfaction is our priority, and we're glad we could deliver on our promises. Thank you for your kind words. Enence Support Team
Other than the pitch to sell other things all was easy
Hello Terry, Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused by the additional offerings during your experience. Your feedback is valuable, and we will use it to improve our services. If you have further questions or need assistance, please feel free to contact our customer service team at https://support.enence.com. Thank you for your understanding. Enence Support Team
Hello David, Thank you for your wonderful feedback! We're delighted to hear that you found it easy. Enence Support Team
Hello Dorothy P Ellis, Thank you for leaving us such a positive review. We're delighted to hear that our product is easy to use for elderly people. Your feedback is greatly appreciated as it helps us continue to provide a user-friendly experience for all our customers. If you have any other comments or require further assistance, please do not hesitate to contact our customer service team through https://support.enence.com Thank you once again for your support. Enence Support Team
Bonjour, Merci pour votre avis positif. Nous sommes heureux d'apprendre que vous êtes satisfait de la qualité du produit. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à contacter notre équipe de service client. https://support.enence.com Cordialement, Équipe d'assistance Enence
Hello Vicki, Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process easy. If you need any assistance, please feel free to reach out to our customer service team at https://support.enence.com. Enence Support Team
The only thing that ruins the experience is the add on selling.
Hello Jenny, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the add-on selling experience. We take all comments seriously and will use this information to improve the experience for all our customers. If you have any further concerns, please reach out to our customer service team for assistance at https://support.enence.com. Thank you for your understanding. Enence Support Team
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