Professional Artists
Thorough instructions and packaging gave me confidence to color my own hair for the very first time. Great color artists at work!
About eSalon
Data updated- Website
- esalon.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 201 reviews
- Replies to negative
- 100% (19/19)
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About this business
At eSalon, we believe that you should never have to fit in a box—so we made a box that fits you. Led by a team of real-life colorists at our Los Angeles Headquarters, our award-winning custom hair color takes into account your unique needs to create your color, your way. Similar to the salon experience, each bottle of hair color starts with a consultation. By taking our quiz, our licensed colorists get to know you and your color goals before crafting a completely customized hair dye, made-to-order just for you. From the name on the bottle to the personalized instructions, we’re revolutionizing at-home hair color and taking things to the next level by giving you access to a personal colorist at every step along your color journey. Whether you want to adjust your shade (our patented customization technology can adjust your hair color down to a ¼ of a shade) or want to learn how to get the best gray hair coverage, our professional colorists are here to help. It’s this attention to detail that has allowed us to win seven Allure Best of Beauty Awards and three Readers' Choice Awards to date. Over our 10 years of experience, we’ve also been able to craft 310,000+ unique, salon-quality hair colors and shipped over 12.2 million orders to clients across North America, the UK, EU, New Zealand, and Australia.In addition to our custom Color Set, we offer professional-grade hair care (like shampoos, conditioners, stylers, and hair masks), salon-inspired tools (like application brushes and capes), and innovative color care (like toning treatments and at-home highlighting kits). Connect with a colorist today and start crafting your unique shade.
Written by the business, not verified by us.Is eSalon legit?
eSalon (esalon.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 89% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-03.
What reviewers say
AI generatedReviewers had a great experience with this company. Customers frequently praise the exceptional quality of the hair coloring products, noting how remarkably simple the application process is at home and how soft their hair feels afterward. People also appreciate the thoughtful personalized consultations and the wonderful support provided to achieve the exact shade they want. Some reviewers were not happy with the longevity of the results, mentioning that the color fades too quickly or fails to cover stubborn grays properly over time. A few consumers also experienced difficulties with specific shades not matching their initial expectations or desired tones.
Auto-generated from all reviews of this business. For reference only.What people say
Color is blended perfectly every time
Color is blended perfectly every time! I love ESalon!!!
Easy and convenient
I love being able to have my product shipped when I need it and that the timing can be at my convenience. The color is always spot-on and easy to use on my highlighted hair.
Great salon color
Have been using this company for about 3 going on 4 years. Love the ease of having salon quality hair color delivered to my door. Saves money and time from salon.
The color is always perfect
The color is always perfect. If I need to change the color a bit, all I have to do is text them on their website. The cost of the color is highly reasonable and does not damage my hair like the color purchased at the grocery or drug store.
Top quality and top Customer service
I've been using E salon, hair color and a couple of other products for five years now. I don't see any reason to change. Quality! And great customer service.
Power cover up
This is my second time ordering the powder coverup. It works great especially on eyebrows. Matching hair color well. Only issue is after a while the powder breaks up and gets a little messy.
Love esalon
Love esalon! My hair color is to the t! Been with e salon for 2 years or more and they always have helped me! They got my color perfect! I'm in love with my hair color! Get lot's of compliments all the time! Really recommend Esalon all the time!
It doesn’t cover well and comes off…
It doesn’t cover well and comes off quickly as you comb through your hair . I have been using Tarte brand eyebrow brush on and it stays in place most of the day unfortunately on second day of Tarte brand and yours hair feels almost greasy. So I have loved all the rest of your products and was hoping this would be great, not so. Also when u run the brush over the product it sprays out out into the case. Thanks for asking. Barbara
Reply from eSalon2026-01-07
Barbara - Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been. Please contact [email protected] for further assistance. We are always happy to help in any way we can.
I have been coloring my hair for years…
I have been coloring my hair for years and always at a salon, but im I have to say that im over the moon with this company and their dye. It's a personal color and matches with my skin color and it I love it and I get alot of compliments. It dosent look fake or brass, very natural. And it last for a very long time.
Quality, color accuracy, & price
Company is very helpful with questions. Seems to care about lot about product. I recommend E-Salon to everyone. You will not be disappointed.
Love this color
Wonderful hair color and a wonderful experience all around!
I have trusted eSalon with my…
I have trusted eSalon with my copper/auburn color for years. Always great color and colorists!
I have been dying my own hair now for…
I have been dying my own hair now for about 6 years and so much time and money saved from the regular salon besides that I always get compliments on the color
Never received full refund than use…
Never received full refund than use the high lights on new year eve and it was a disaster van some one call me
Reply from eSalon2026-01-06
Carrie Wheat- Thank you for your feedback. We are so incredibly sorry to hear that your experience was not all it should have been and that your color and Light Set did not turn out as you had hoped. Please contact [email protected] for further assistance. We are always happy to help in any way we can.
They are always willing to help you…
They are always willing to help you out!! When I have a question or a problem they get right back to you and help solve the problem!!!
Once I finally figured out the color I…
Once I finally figured out the color I wanted it was easy to find it on the website and get it delivered.
eSalon is excellent
eSalon is excellent! Love how professional the kits are, how detailed the tutorial videos are and how expertly matched color comes my way without 3 hours off site at a salon. Thank you so much for giving me some fun blonde in my gray years!
I have been going to the salon for…
I have been going to the salon for years to have my hair colored - spending over $200 reach time in an attempt to achieve the perfect color. As a natural redhead, it’s hard to find someone that get the right match. The last few times I had gone, I wasn’t happy with the outcome. The roots were darker than the rest of my hair and it just looked unnatural. A friend suggested eSalon. I was excited that the kit comes with everything you need and it gives you the step-by-step fool proof instructions. I found coloring my own hair to be such an easygoing experience. The best part is that I have received more compliments about my hair color than I had ever received before when I was paying hundreds of dollars at the salon. It blends in with my natural hair color perfectly! I absolutely love it!
Love my hair
Love my hair , no one believes that I do my hair myself and highlight it! I used to spend hundreds on my hair , now I only go to the salon for hair cuts only!! Try it you will LOVE how fresh and shiny your hair is !
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