About Etix
Data updated- Website
- etix.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 88% (38/43)
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About this business
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Written by the business, not verified by us.Is Etix legit?
Etix (etix.com) has a 4.1 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 75% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently state that buying tickets online is a remarkably fast, seamless, and completely hassle-free process. People are especially pleased with the support team, frequently praising representatives for being extremely polite, patient, and genuinely accommodating during interactions. However, some customers also noted technical challenges while using the website for online orders. Reviewers occasionally shared frustrating website errors or difficulties entering payment details properly during checkout. Others mentioned experiencing long virtual queues, unexpected sales delays, or feeling dissatisfied with having to wait until shortly before events to access their passes.
Auto-generated from all reviews of this business. For reference only.What people say
So easy to use!
presale not working
was told that tickets would be available for purchase at 10AM but it took probably 30 minutes or more for the page to start working
Reply from Etix2025-10-13
Hi Mackenzie, Thank you for your feedback. We will pass it along to our team for review. Regards, Etix
Easy to use
Easy to use. No added fees.
No wait,no hassle
The easiness of purchasing the tickets
Sucks
No show this was crazy
Reply from Etix2025-10-13
Hi Donna, We see either the venue or the artist canceled for this show. We're sorry to see that, but unfortunately it sometimes happens. A full refund of your purchase was sent to your original method of payment on 10/10/25. Regards, Etix
I was able to achieve what I wanted to…
I was able to achieve what I wanted to do with little effort. Thank you!
Your folks are very helpful.
Your folks are very helpful and knowledgeable. I enjoy doing business with Miller Theater, especially Jennifer.
Pleasantly Pleased
Kathy was very pleasant and accommodating. She patiently helped me find seats for me and my guest. Thank you, Kathy!
It was easy enough for me to do
It was easy enough for me to do. I had no difficulty with placing the order.
quick and easy
Etix makes it fair for ticket buyers
I appreciate how Etix works to ensure people have a fair shot at getting tickets and that they are not bought up by bots. Thank you!!
The option given to choose the best…
The option given to choose the best seats.
Easy to use and maneuver
Great efficient program for ticketing.
There was a mail strike in Canada
There was a mail strike in Canada so my event tickets would not be coming to me. I called your customer service and the lovely lady that helped me out was a breath of fresh air. So accommodating ,cheerful and helpful. Thanks to her again!
Had to go to casino and get my ticket…
Had to go to casino and get my ticket cause YOUR system rejects my card even after I called citicard and they said it should.. Also your search option is shit... had it set for tulsa and for texas hippie collation which is coming up. Well it skips what you want and pulls up 1 show from somewhere else. So now I can't buy a ticket for that. And did search for ZZtop and did the same instead of listing all the shows it just does one totally not even near you... so fine your just gonna loose money
Reply from Etix2025-10-13
Hi Keith, Thank you for your feedback and we apologize for the frustration. Our search is based on location. If you find it is not properly returning events near you, please be sure to enable device location in your browser. Sometimes this feature can affect the accuracy of our results. Regards, Etix
very easy to use
Couldn’t ask for anything easier
Couldn’t ask for anything easier. I showed my ticket that was in my Apple wallet and walked right in!! Same for wristbands.
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