Easy purchase
Easy purchase, easy integration to Wallet for event entry scanning.
About Etix
Data updated- Website
- etix.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 88% (38/43)
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About this business
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Written by the business, not verified by us.Is Etix legit?
Etix (etix.com) has a 4.1 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 75% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently state that buying tickets online is a remarkably fast, seamless, and completely hassle-free process. People are especially pleased with the support team, frequently praising representatives for being extremely polite, patient, and genuinely accommodating during interactions. However, some customers also noted technical challenges while using the website for online orders. Reviewers occasionally shared frustrating website errors or difficulties entering payment details properly during checkout. Others mentioned experiencing long virtual queues, unexpected sales delays, or feeling dissatisfied with having to wait until shortly before events to access their passes.
Auto-generated from all reviews of this business. For reference only.What people say
easy
really easy to complete the purchase
Easy and fast!
Good customer quick service 👍👍
Reply from Etix2025-10-10
We appreciate your feedback, Rodrigo!
Easy to use.
Reply from Etix2025-10-10
Thank you for your feedback, Linda!
Fast and easy setup
Get my passport QR in 10 minutes
Very quick and once paid already show QR code on my phone Easy to register without hassle
Great job
Great job! Very happy.
So easy and seamless.
Reply from Etix2025-10-10
We appreciate your feedback!
I did not like how difficult it was to…
I did not like how difficult it was to get to a particular section, ex "the Buckeye coach". It took me awhile to be able to see my exact seats. Other than that, it was fine!
Reply from Etix2025-10-10
Hi Sidney, Thank you for your feedback. We will pass it along to our team for review. Regards, Etix
Quite simply
Quite simply, I ordered the tickets, and they were delivered to my inbox as specified. Perfect execution and had no questions after delivery. That's the way it's supposed to work right? Of course it is. Thank you.
Reply from Etix2025-10-10
We agree, Joel. Thank you!
Arrived quickly check your junk and trash for Etix
Please ignore my earlier message that tickets did not arrive. They arrived in trash under etix. I was looking for confirmation…thx and apologize.
Reply from Etix2025-10-10
Hi Lesha, Thank you so much for taking the time to revise your feedback, we truly appreciate it. We hope you enjoy the event! Regards, Etix
Very easy to use
Very easy to use, the time out feature shouldn’t time out if one is filling out the form though.
I never received my tickets
I never received my tickets. Your customer service did not help me. I am out $385.
Reply from Etix2025-10-10
Hi Jeff, We see you contacted our support team the day before the event to inform us you had not received your physical tickets. Per the venue's instructions we offered to change your tickets to Will Call pickup but that option was declined. We also provided the venue phone number so that you could reach out directly for their help. We suggest contacting them directly for additional assistance. Regards, Etix
Event at Desert Diamond
My first time going to an event at this venue. Everything involved with obtaining my ticket was easy with no issues at all.
No Issues
Easy to buy tickets
wasn't clear how to buy table tix
Super easy to use
Super easy to use! I can’t wait for AEW Pro Wrestling!
The lady in membership was so nice &…
The lady in membership was so nice & explained everything to me . Took the time about the different memberships & also about open enrollment for Oct 7. Explained the different availabilies of the different train cars. When I called in a very nice gentleman helped with the seating & the offer package available for my grandson. Thank you!
You need more customer service people
You need more customer service people. I was on the phone waiting for over an hour only to be told my free tickets I received when I renewed my membership couldn’t be used due to black out dates. A greedy rule. For the money you charge for tickets and memberships, I’d think you could afford more employees so one wouldn’t need to wait so long for service. The person that did help me was polite and helpful.
Reply from Etix2025-10-09
Hi Brian, Thank you for sharing your experience. We’re glad to hear that our representative was helpful, but we regret the long wait time you encountered. Membership benefits and any blackout dates are set by the venue, and we follow those policies as their ticketing partner. We’ll be sure to share your feedback with both the venue and our team so we can continue working to improve the overall experience. Regards, Etix
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