Easy transaction.
Easy transaction. No issues. From experience I know my ticket will be waiting at the box office.
About Etix
Data updated- Website
- etix.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 204 reviews
- Replies to negative
- 88% (38/43)
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About this business
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Written by the business, not verified by us.Is Etix legit?
Etix (etix.com) has a 4.1 out of 5 rating on OK.one, based on 204 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 75% of reviews are 4 stars or higher and 18% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss User experience, Price. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Consumers consistently state that buying tickets online is a remarkably fast, seamless, and completely hassle-free process. People are especially pleased with the support team, frequently praising representatives for being extremely polite, patient, and genuinely accommodating during interactions. However, some customers also noted technical challenges while using the website for online orders. Reviewers occasionally shared frustrating website errors or difficulties entering payment details properly during checkout. Others mentioned experiencing long virtual queues, unexpected sales delays, or feeling dissatisfied with having to wait until shortly before events to access their passes.
Auto-generated from all reviews of this business. For reference only.What people say
Everyone I spoke to was so helpful and…
Everyone I spoke to was so helpful and majorly customer friendly, I think I spoke to three different people. Impressed.
Friendly service rep was
The service rep was very friendly and took care of my request without issue.
Lady on the phone
Lady on the phone, I think Joan, taking ticket order is very polite and personable! Very easy to get tickets
Tampa Theater first Timer
Great movie in this awesome historic theater. Both classics!
Simple and quick
Jamie was a great guide
Jamie was a great guide! We had a lot of fun!
Seriously ridulous high cost for ticket…
Seriously ridulous high cost for ticket fee and taxes. A local venue must provide serious discounts to the locals!!!!
Reply from Etix2025-10-09
Hi Diane, Thank you for your feedback. We will share it with the venue. Regards, Etix
Ease of web site
Ease of purchase
Received return email on same day i…
Received return email on same day i sent . My wuwstion was answered
Great seats
Great seats, wonderful performance!
Easy check out
Reply from Etix2025-10-09
Thank you for your feedback!
Easy tix
The whole process is simple and straight forward.
Reply from Etix2025-10-09
Thank you for your feedback!
ETIX is consistently reliable
ETix app is consistently reliable. Entry into event venue is easy.
Reply from Etix2025-10-09
Thank you for your feedback!
Easy
Easy Thank Yiu
Reply from Etix2025-10-09
Thank you for your feedback!
Great experience
Reply from Etix2025-10-09
Thank you for your feedback!
The whole process was flawless,
Reply from Etix2025-10-09
Thank you for your feedback!
Didn't receive confirmation email
I purchased tickets on a Friday. I didn't receive a confirmation email but my debit card was charged. I spent time trying to email the site I purchased the tickets from. Neither email on that site worked. I found a site with another email. No response. I called the number on the second site. They gave me the web address for Etix. I finally got my confirmation on Wednesday of the following week. It took a lot of effort.
Reply from Etix2025-10-09
Hi Cristi, Thank you for your feedback, and we apologize for any frustration. Our system shows your confirmation email was sent within one minute of your purchase, so we can't say for sure what happened. All purchase emails are sent from [email protected], though we have found that sometimes these emails get auto-filtered by email providers. It sounds like you located our Order Lookup tool (https://etix.com/ticket/?orderLookup=true), and we're glad that worked for you. We hope you enjoy the show! Regards, Etix
Fast!!
Fast!!! It was very easy to do
Reply from Etix2025-10-09
Thank you for your feedback!
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