First Connect: Simplifying Carrier Access for Independent Insurance AgentsFirst Connect is an insurtech platform built for independent insurance agents, providing seamless access to 150 partners across all lines of business. With no access fees, no onboarding costs, and competitive commissions, we empower agents to grow their agency without unnecessary barriers.Our platform makes it easy for agents to find the right markets, quote efficiently, and expand their book of business with confidence. Whether you're focused on personal or commercial lines, First Connect ensures you have the carrier access needed to stay competitive.Thousands of independent agents trust First Connect for its simplicity, efficiency, and direct carrier access. Signing up is free and takes less than five minutes—start growing your agency today!
Written by the business, not verified by us.First Connect (firstconnectinsurance.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated account managers and support staff for being exceptionally helpful, patient, and professional throughout the entire onboarding process. Many people note that the team is always available to offer expert guidance and ensure that everything runs smoothly for independent agents. Additionally, users find the digital platform very easy to navigate, mentioning that it provides fast access to a wide variety of carriers and useful tools. Consumers truly appreciate how simple it is to get started, emphasizing the reliable system and efficient communication that help them successfully grow their businesses.
Auto-generated from all reviews of this business. For reference only.Amanda was very helpful, as always.
Thank you for the kind feedback! We’re glad Amanda was able to offer such great support; we’ll be sure to pass along the recognition. We appreciate you taking the time to share!
Easy onboarding, excellent resources.
Thanks for the great feedback! We’re happy to hear onboarding was smooth and that the resources have been helpful.
Thanks for the review! We’re glad you had a positive experience with our support team and appreciate you sharing your feedback.
The representative was quick in solving the problem at hand and very nice and polite
Thank you for the feedback! We’re glad our team was able to resolve the issue quickly and provide a courteous, helpful experience. We appreciate you taking the time to share.
Amanda was extremely helpful in getting my agency set up with a new appointment that my agency to gain a VIP client.
Thank you for the great feedback! We’re glad Amanda was able to help you secure the appointment you needed and support your agency’s growth. We’ll be sure to pass along the recognition and appreciate you sharing your experience.
Such a modern way to quote people and help families choose the right policies, Everything is done electronically also has its own built in marketing system
Thank you for the great review! We’re glad the quoting experience, digital tools, and features have helped support your clients. We appreciate you taking the time to share your experience.
My experience with First Connect has been great because the company is always responsive, transparent, and genuinely helpful throughout the processes. Their professionalism and attention to detail makes the process smooth and easy to understand. Overall, they do a great job of supporting agents with reliable tools and helpful customer service.
Thank you for sharing such thoughtful feedback. We’re glad our responsiveness, transparency, and tools have made the process smooth and easy to navigate. Supporting agents with reliable service is a top priority, and we appreciate you being part of First Connect.
I believe having many carriers will fit any situation. Was extremely easy to sign on. Thank you, Mark F Butler
Thank you for the feedback! We’re glad the process felt easy and appreciate you taking the time to share your experience.
First Connect has worked out well for our agency. We have sufficient markets in order to serve our clients. The technology is easy to use and intuitive. We are glad to have found First Connect!
Thank you for the great review! We’re glad First Connect has been a strong fit for your agency and that the market access and technology have supported your ability to serve clients. We appreciate you being part of First Connect.
I like the ease of the process.
Thank you for the review! We’re glad the process has been easy for you! We look forward to continuing to support your agency!
Easy to use the portal.
Thank you for the feedback! We’re glad to hear the portal has been easy to use and appreciate you taking the time to share your experience.
Breaking into the insurance industry as an independent agent can be daunting. First Connect opened doors to various multi-line avenues that I have attained. I dinged 1 star because I would have liked to see some mor bigger name carriers on board.
Thank you for the thoughtful review and for sharing your perspective. We know breaking into the industry as an independent agent can be challenging, and we’re glad First Connect was able to open doors across multiple lines. We appreciate your feedback around larger-name carriers—expanding carrier access remains a key focus for us. Today, we work with 140+ carriers and continue active conversations with additional legacy carriers in the P&C space.
Ethan Lickert is great! The service he provides is amazing and First Connect is very helpful in providing everything an agent needs.
Thanks for the great feedback! We’re glad Ethan has been so helpful and that the support he provides has made a difference. We’ll be sure to pass along the kind words, and we appreciate you being part of First Connect.
Tiffany is very helpful and caring attitude. She takes time to understand the problem and follow up too.I am very happy to work with her.
Thank you for sharing this! We’re glad Tiffany’s care and follow-up stood out, and we’ll be sure to pass along the recognition.
First Connect is the best the be able to get you good carriers
Thank you for the kind review! We’re glad our carrier access has been valuable and appreciate you taking the time to share your experience.
fast quotes & fast coverage
Thanks for the great review! We’re glad the speed of quotes and coverage has been a win for you and appreciate you taking the time to share your experience.
Thanks for the feedback! We’re always happy to help and appreciate you being the best part of First Connect!
You were there to help guide me.
Thank you for the kind words! We’re glad our platform and support team helped make it a great experience.
First Connect has been there for me as an agency owner since day one. They have always been supportive and have given us the opportunity to grow.
Thank you for the kind words! We’re glad our platform and support team helped make it a great experience.
Lot's of options and plenty of training available.
Thanks for the review! We’re glad the variety of options and training resources have been helpful. We appreciate you taking the time to share your experience.
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