First Connect: Simplifying Carrier Access for Independent Insurance AgentsFirst Connect is an insurtech platform built for independent insurance agents, providing seamless access to 150 partners across all lines of business. With no access fees, no onboarding costs, and competitive commissions, we empower agents to grow their agency without unnecessary barriers.Our platform makes it easy for agents to find the right markets, quote efficiently, and expand their book of business with confidence. Whether you're focused on personal or commercial lines, First Connect ensures you have the carrier access needed to stay competitive.Thousands of independent agents trust First Connect for its simplicity, efficiency, and direct carrier access. Signing up is free and takes less than five minutes—start growing your agency today!
Written by the business, not verified by us.
Is First Connect legit?
First Connect (firstconnectinsurance.com) has a 4.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated account managers and support staff for being exceptionally helpful, patient, and professional throughout the entire onboarding process. Many people note that the team is always available to offer expert guidance and ensure that everything runs smoothly for independent agents.
Additionally, users find the digital platform very easy to navigate, mentioning that it provides fast access to a wide variety of carriers and useful tools. Consumers truly appreciate how simple it is to get started, emphasizing the reliable system and efficient communication that help them successfully grow their businesses.
Auto-generated from all reviews of this business. For reference only.
I am truly very satisfied with the platform, but above all with the service provided by my Account Manager, Jose Ortiz. He has been extremely willing to help and guide us throughout the process.
If I could give more than 5 stars, I definitely would.
Reply from First Connect2026-02-24
Thank you so much for the incredible review! We’re thrilled to hear you’re satisfied with the platform and especially grateful for your kind words about Jose. We’ll be sure to share this with him!
Provides quick direct access to a number of carriers via a carrier portal platform.
Reply from First Connect2026-02-23
Thank you for taking the time to share your experience! We appreciate you being part of the First Connect community and look forward to continuing to support your success.
We have been with First Connect for about a year now and we absolutely love them. Great companies and the easiest way to gain access to markets in the insurance industry.
Reply from First Connect2026-02-18
Thank you for the incredible feedback and for being with us this past year! We’re honored to support your agency and are glad the platform continues to make market access simple and efficient. Looking forward to many more years of growth together.
Training is essential when starting on a new platform. It ensures that I can use all the tools correctly, work efficiently, and deliver accurate results from day one. I’m committed to learning the system thoroughly so I can perform at the highest level
Reply from First Connect2026-02-19
Thank you for taking the time to share your feedback. We truly appreciate it!
We’re glad to be part of your journey and are here for any continued support you need as you move forward. Don’t hesitate to reach out anytime.
Like the option of multiple companies under one heading to quote out risks.
Reply from First Connect2026-02-18
We appreciate you sharing this! Making it easy to access and quote multiple carriers in one place is exactly what we strive for. Thanks for being part of the First Connect community.
Good thus far. I just like to get a couple more appointments for wildfire risk homes in Colorado.
Reply from First Connect2026-02-18
Thank you for the review and for the helpful feedback. Colorado wildfire exposure is definitely a challenging space right now, but we’re continually expanding carrier appetite and options as they become available.
Ease of onboarding, follow up conversation with representative ROB, R. Transparent, and knowledge
was refreshing.
Reply from First Connect2026-02-17
We truly appreciate this review! We’re glad the onboarding process was seamless and that Rob’s transparency and knowledge made a strong impression. We’ll be sure to pass along the kind words.
Great set up experience. Just now begining to submit risks.
Reply from First Connect2026-02-17
Thank you for the great feedback! We’re glad your setup experience was smooth and exciting to hear you’re beginning to submit risks. If you need anything as you ramp up production, our team is here to support you.
The freedom and flexibility, the access you have to so many carriers, and the streamlined portal system to help you get up and running right away.
Reply from First Connect2026-02-17
Thank you for the thoughtful feedback! We’re glad you’re enjoying the flexibility, broad carrier access, and streamlined portal. Helping agents get up and running quickly is exactly what we aim for.
Thank you for the review! We’re proud to provide systems and processes that help agents operate efficiently and grow with confidence. We appreciate your support.
Thanks for the great feedback! We’re glad you’re finding the portal easy to use— creating a simple, intuitive experience for agents is always our goal.
My exGreat Platform for Independent Agentsperience with First Connect has…
My experience with First Connect has been excellent so far. The onboarding process was smooth, and their team has been responsive and professional. They provide helpful tools and carrier access that make it easier for independent agents to grow their business. I appreciate the guidance and quick communication whenever I have questions. Looking forward to building more business with them.
Reply from First Connect2026-02-17
Thank you for the thoughtful review! We’re thrilled to hear your onboarding experience was smooth and that our tools and carrier access are helping support your growth. We truly appreciate your trust and look forward to continuing to support your success.
What a refreshing experience. The Platform is easy to use. They company is super responsive and eager to work with you. They are constantly opening new carriers. 10/10
Reply from First Connect2026-02-17
We love hearing this, thank you! It’s great to know the platform has been easy to use and that our team’s responsiveness stands out!
It seems to get alot better the more I try to use your site more often I appreciate the opportunity to work with all and look forward to getting more business with the companies. S Harper
Reply from First Connect2026-02-17
Thank you for sharing this! We’re glad the platform continues to improve as you use it more. We appreciate the opportunity to work alongside you and look forward to supporting your continued growth.
The company provides me with a lot of carrier options to help satisfy my clients insurance needs.
Reply from First Connect2026-02-11
We appreciate you sharing this! Having access to a wide range of carrier options is key to meeting diverse client needs, and we’re glad it’s making a difference for your agency.
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