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Food, Beverages & Tobacco

Flaviar

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203 reviews

4.0203 reviews
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About Flaviar

Data updated
Website
flaviar.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (44/44)
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About this business

We’re here to help people try more new things more often. To stir up new emotions and create experiences for you and your friends. Not only do we send out personalized samples & complimentary bottles, we give people access to rare and original spirits, invite them to great events, and keep them educated & entertained with booze-themed content.Enjoy special releases, themed Tasting Boxes, live tasting events, and a wealth of information on spirits & distilleries. Keep track of your Home Bar online.

Written by the business, not verified by us.

Is Flaviar legit?

Flaviar (flaviar.com) has a 4.0 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 76% of reviews are 4 stars or higher and 19% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service, Quality. Last updated 2026-08-24.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers truly love the wide selection of unique spirits, robust packaging, and the thoughtfully curated advent calendars that make wonderful holiday gifts for enthusiasts. People frequently mention that customer support teams are exceptionally helpful, friendly, and quick to resolve any questions or assist with managing various purchases. Some reviewers were not happy with unexpected shipping delays, completely unfulfilled orders, and a frustrating lack of proper communication regarding tracking details and refunds. Consumers also noted recurring problems with fragile bottles breaking inside shipments or arriving damaged during transit across various delivery regions and addresses.

Auto-generated from all reviews of this business. For reference only.

What people say

Horrible

Horrible, clueless and return policy a ripoff, avoid at all cost!!

Reply from Flaviar2025-12-17

Hi Eric, Thank you for sharing. We’re very sorry to hear about your experience and that our return policy caused frustration. When an order is returned due to failed delivery attempts, our policy does require withholding an amount to cover the original shipping costs. That said, after reviewing your case and the tracking details, we’re glad to see that the shipping fee was refunded to you in full. We apologize for the confusion and inconvenience this caused and appreciate you bringing this to our attention.

The Best Customer Service!

Recently purchased from Flaviar the Whiskey Advent Calendar. There was an issue so I contacted Customer Service. Within minutes I received a response with the recommended next steps. Those were accomplished and again within minutes a resolution was offered. From a very minor incident, Flaviar recognized Customer Satisfaction is indeed the most important aspect of business relations. I have never seen such quick, courteous, and direct action to get to an equitable resolution. This is the very best customer service I have ever experienced!

I had my first order with flaviar

I had my first order with flaviar. Unfortunately out od the company's control, the product was damaged. I reached out their support via email and wirh in hours I had a very positive response and action taken to fix the issue. I have never had an online response that quick ever and so willing to fix the issue no questions asked. A company that values its customers

Best customer service out there. Prompt and helpful

The combination of AI service and a real person if you need it was actually fantastic. Very quick responses to my questions which made me feel they thought my problem was important to them. I will be looking for an excuse to do business with Flavair again soon. Cannot rate them high enough on the customer service.

Why advertise an advert calendar if you cant deliver by Nov 30th

Pre ordered my advent calendar in mid October. Now Dec 3rd and still not arrived. Initial shipping (to Ireland) only started on Nov. 24th. Shipping company used has a review rating of 1.3 ...so why used a company like this ?

Reply from Flaviar2025-12-17

Hi Peter, We’re terribly sorry for the delay with your Advent Calendar and completely understand your disappointment. Unfortunately, we experienced an unexpected shipping backlog due to circumstances outside of our control, which impacted some Advent Calendar orders despite our best efforts to expedite them. We truly regret that you were affected. If you haven’t already, please reach out to our support team so we can look into your specific shipment and provide appropriate compensation. We appreciate your patience and sincerely apologize for the inconvenience.

Fantastic service... even when things go wrong

I have placed several orders through Flaviar at this point in addition to having a club subscription. Everything has always gone smoothly and been great. I ordered the Advent Calendar this year, and unfortunately, upon opening day 2, I found the vial cracked and empty. I proceeded to check the remaining vials and found that 5 in total were broken. I took a picture and emailed Flaviar and received an immediate response offering to remedy the situation with either a full replacement or a full refund! Knowing this customer service exists in the rare cases that something goes wrong will definitely keep me coming back (even beyond the great selection of whiskeys).

Broken Vials in Whiskey Avent Calendar

My Whiskey Avent Calendar had the first two days of vials broken, I reached out, and with in 48 hours they had made it right. Even though they could not replace the vials exactly we are still will be able to enjoy the calendar. They we exceptionally professional and polite throughout the entire transaction. Thank you to Corky (AI Assistant) and Keniche (Human).

Flavors list Experience

I have ordered the Flaviar Advent Calendar and the Flaviar Whiskey Academy. For the Advent Calander my experience so far (3 days in) has been a great experience trying new whiskeys and learning the history of each whiskeys with price discounts has been great. I am excited for the next 22 days! The Whiskey Academy was fun, provided me with some new whiskeys I’ve never had and a truly great excellent experience in learning about the whiskey experience. I ran into a couple hiccups with the website not working but it was resolved within a couple days after speaking with customer service, who responded almost immediately and was with a real person. But, I did get sent two sample #8’s instead of sample #6 which I’m sure was a packaging error. I was looking forward to trying the #6 though. Otherwise I’ve had great experiences with Flaviar. I’ve ordered a couple bottles using their discounts and Flaviar Black with is definitely worth it for those who have local liquor stores that are stingy with there high demand supply. I highly recommend Flaviar to anyone curious. It took me three years before I finally tried it and have no regrets other than I should have done it 3 years ago.

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