FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
Written by the business, not verified by us.
Is FlexPro Meals legit?
FlexPro Meals (flexpromeals.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, Quality. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally helpful, polite, and quick to resolve various ordering issues. Consumers also note that the delicious and convenient variety of meals fits well into their healthy lifestyles.
Some reviewers were not happy with delivery issues, mentioning that boxes arrived leaking or with spoiled meals. A few other people also felt that the food quality was poor, describing items as soggy or tasteless. Some people also noted occasional instances of unhelpful support experiences when attempting to address shipping problems.
Auto-generated from all reviews of this business. For reference only.
Thank you for the review, Brennan! Glad things are smooth for you! If you want a long term way to save money over the next year, I'll have RJ reach out about our FlexPasses! Our customers are using them left and right! Enjoy the food and have a good week!
The customization and ability to meet ones needs makes this purchase well worth it. The variety of meals is also excellent. I ordered these for my parents who no longer have the ability or time to cook meals. Meals from flexpro save time and allow my parents to eat healthy. A true win win.
Reply from FlexPro Meals2026-05-14
Please give your parents our best from us, Marc. It's so important to be able to take care of teh ones who took care of us so we commend you! The customization and variety are definitely game-changers, and it’s wonderful to know they’re enjoying healthy meals without the hassle of cooking.
This is just the beginning of their journey to easy, nutritious eating, and we’re so excited to be a part of it! Keep spreading the love and let your account manager know what recipes your parents would love to see in the future, if they have favorites! The Chefs are always looking for more creative dishes!
Rj was great at helping me get my meals in order and providing me with really good incentives to stay!
Reply from FlexPro Meals2026-05-14
Really glad that Rj was able to help you get your meals sorted and keep you motivated! It’s fantastic to have you as part of the FlexPro family, and we can’t wait to see you crush your goals with our delicious meals and our helpful savings!
France was great! He made the whole communication process super easy
Reply from FlexPro Meals2026-05-14
Hey there, Rafael! Glad France made your experience smooth and enjoyable. Our team is all about making healthy living easy, and it sounds like she nailed it! We can’t wait to keep supporting you on your journey with FlexPro Meals 🎉
RJ was very helpful and he met all the expectations he said he would. 10/10 experience thank you RJ !!
Reply from FlexPro Meals2026-05-14
Happy to hear he exceeded your expectations and made your experience a 10/10! Couldn't ask for anything more. He truly embodies the FlexPro spirit of support and dedication. We're excited to have you as part of the FlexPro family, and we can't wait to keep helping out!
All the meals I tried were great and shipped smoothly, the customer service was very good but the meals just weren’t filling enough for me personally. They have options for custom meals that could be more filling if you have the same issue as me but I just wanted to test this one out.
Reply from FlexPro Meals2026-05-14
Thanks for sharing your experience! I'm thrilled to hear you enjoyed the meals and that our customer service made a positive impact. I totally understand that feeling of wanting a bit more, and I appreciate your feedback on the portion sizes. If you decide to explore our custom meal options, I think you'll find some delicious ways to amp up the satisfaction!
Our menu changes weekly so your always invited back to see what the chefs are up to!
RJ was a great help and very informative and patient while I was placing my orders. I’d recommend anyone to speak with him when calling flexpromeals. ✌🏾❤️
Reply from FlexPro Meals2026-05-14
We're thrilled to hear that RJ is helpin out, Mohamed!! He truly embodies the FlexPro spirit, and we’re so glad you felt that. Your recommendation means the world to us, and we can’t wait to keep helping you on your healthy eating journey! Keep rocking those clean meals!
I’m doing FlexPro’s protein box, and today I needed help from customer service because I accidentally created a second account instead of editing my food on my original account. France was extremely helpful getting the new account cancelled and switching my food selections to the original account. She even applied the discount code I had used.
Regarding the food, everything I have tried has been delicious. I prepare side dishes to go with the protein, which takes so much less time and planning. For example, I can sauté some vegetables, add the fajita beef and stuff it into a tortilla. I’m eating in less than 15 minutes. Some of the other meals I have are even faster.
My only complaint is that when doing the protein box, the choices don’t vary, but this isn’t a big deal because I can alter the side dishes to make it seem like an entirely new meal.
Reply from FlexPro Meals2026-05-14
Thanks for your feedback, Monica! So happy France was able to help you out and make your experience smooth—she's a rockstar! Great input on varying choices for our awesome protein box. This will have to be something the chefs consider when they do updates to the menus! Keep up the great work on your healthy journey with FlexPro Meals; we’re excited to be part of it!
When I encountered a billing issue, I reached out to RJ at FlexPro. He did a great job in listening to me and educating me on the process. When I expressed my frustration with the situation, RJ went above and beyond to resolve it and ensure he did everything he could to make it right for me as a customer. What could have been an issue that caused me to step away from this service turned into something that made me a loyal customer. Thanks again, RJ, for the amazing customer service!
Reply from FlexPro Meals2026-05-14
Thank you so much for sharing your experience with us! We're thrilled to hear that RJ was able to turn a frustrating billing situation into a positive one.. That kind of dedication is exactly what we strive for, and we'll make sure RJ gets the kudos he deserves. We're so grateful to have earned your loyalty, and we look forward to continuing to provide you with the great service you deserve!
I recently contacted FlexPro Meals about what I thought was a discrepancy with my plan discounts. RJ got back to me via email very quickly and explained how they worked, but also offered provided another discount for the confusion. I was also given details on how their FlexPass discount works. Although I was initially skeptical, it truly is a fantastic offer! RJ was provided great customer service for my order by explaining everything and ensured I was satisfied. Thank you!
Reply from FlexPro Meals2026-05-14
Wow, thank you so much for your amazing review! Here RJ is again, doing big things! It’s fantastic to know you’re enjoying the FlexPass offer too! Your satisfaction means the world to us, and we’re so excited to have you as part of the FlexPro family. Here’s to many more delicious meals ahead! 💪
3 cheers for RJ! Thanks Erik, we really appreciate the kind words. Always reach out if you need anything from us and when we have new promotions and deals, we will be sure to let you know!
Have a great week!!
Great food and choices. I had to cancel my subscriptions) because I apparently had 2 subscriptions. RJ who helped me cancel both because I am stocked up and about to travel, helped me and was extremely polite and understanding!! RJ is a great customer service agent !!! Thank you VERY much!
Mark
Reply from FlexPro Meals2026-05-14
Thank you so much for the wonderful review, Mark! We're so glad RJ was able to sort out the duplicate subscription situation quickly and make the process easy for you. He truly exemplifies the caring, attentive service we strive for, and we'll make sure he gets the recognition he deserves. We hope you enjoy your travels, and we look forward to welcoming you back when you're ready to restock.
Food is tasty. Website is confusing. Really confusing. Customer text line is responsive. France was very helpful with my recent purchase.
Reply from FlexPro Meals2026-05-07
Thanks for the awesome feedback, Brian! We actually fully agree with you on the website confusion, which is why you will notice a brand new face lift on our website this month as well as a new, clearer portal for our customers! We're always looking to improve, so your insights are super valuable and you'll notice the changes soon.
We're thrilled to hear you enjoyed the tasty meals and that France was there to help you out. Can't wait for you to dive into more delicious meals with us!
Starsky has been super helpful with all my order needs. The meals are affordable and actually taste good. I will continue to use and recommend.
Reply from FlexPro Meals2026-05-07
Wow, thank you so much for your amazing review! We're thrilled to hear that Starsky has been such a help with your orders!. Your support means the world to us, and we can’t wait to keep you fueled on your healthy journey! Keep spreading the love! 🎉
We're thrilled to hear that our meals are hitting the mark for your goals and that you’re enjoying the convenience of storage! France is awesome, and we’re so glad they could provide you with the personal touch you deserve. Your support means the world to us, and we can’t wait to keep helping you on your healthy living journey! Keep rocking it! 🎉
Had another great experience with customer service. I was confused on my order pricing and reached out to the Flex Pro team to help me with the breakdown of the bill. They were able to contact me same day and explain in detail everything I had concerns about. The amazing part was it wasn't just a random representative. Starsky was the previous agent who help me before and was able to assist again. Being followed up by the same representative you were working with is so amazing because they already familiar with you and your account.
Reply from FlexPro Meals2026-05-07
Thank you so much for this amazing review — it truly made our whole team smile! 😊 We love that Starsky was able to come through for you (again!) and make everything crystal clear same day. That kind of personal, familiar service is exactly what we strive for, and Starsky is a rockstar for delivering it! We appreciate you being such a wonderful customer and can't wait to keep wowing you!
not sure how they're faking these reviews, but the meals were awful!
Reply from FlexPro Meals2026-05-04
We appreciate your feedback and are sorry to learn about your experience. Thank you for bringing your concerns to our attention. Your insights are important to us. Please feel free to contact us directly at [email protected] or by texting 816-542-4212 at your convenience so we can address the issues you encountered and find a solution. We look forward to hearing from you soon! We’re available on weekdays between 9 AM and 5 PM Central Time (CST/CDT).
I had an excellent experience with Flex Pro Meals, thanks to France! I previously encountered a problem where some plastic pieces ended up in my meal—concerns about food safety—but Frances went above and beyond. She contacted me right away, ensured that my next order was completely free, and even helped me update my meal selections. She patiently added each meal I requested one by one, making sure everything was perfect. I’m really grateful for her care and dedication—it made all the difference!
Reply from FlexPro Meals2026-05-07
Hey there, Paula! Thank you so much for sharing your experience! We're absolutely thrilled to hear that France made such a positive impact on your journey with FlexPro Meals! Her dedication to ensuring your meals are perfect is exactly what we strive for, and it’s wonderful to know she went above and beyond for you. Keep up the great work on your healthy living journey!
I have not yet received my first order and I received a call from RJ to confirm my order and address. I was surprised to receive the call and thankful that he explained so much to me. I really appreciate how he explained and answered all my questions, while not be pushed or rushed. I’m really looking forward to receiving my first order.
Reply from FlexPro Meals2026-05-04
Wow! It’s fantastic to hear about your experience with RJ! We’re so glad he could take the time to answer all your questions and make you feel comfortable. Your excitement for your first order is contagious, and we can’t wait for you to dive into our delicious meals! This is just the beginning of your journey with FlexPro Meals, and we’re thrilled to have you on board! Should you need further/future assistance, please feel free to reach out to us via email at [email protected] or TEXT at 816-542-4212 We’re available on weekdays from 9AM to 5PM Central Time (CST/CDT). Have a great day!
I had several questions on my recent order. I reached out via email to Flexpro support. They have been very responsive. I, in faxt, just received a call from RJ explaining what had happened and was able to address my questions. The Flexpro support team is one of the best.
Reply from FlexPro Meals2026-05-02
Hey Francis, thanks for this feedback! We're glad to know that RJ and our Customer Service team were able to help you out and answer all your questions. It’s fantastic to know you felt supported throughout your experience! We're here to make your journey with FlexPro Meals as smooth and enjoyable as possible, and we can't wait to keep serving you delicious, clean meals!