FlexPro Meals is a Top Rated Meal Delivery Service. We prepare healthy, fresh, gourmet meals & deliver weekly across the United States.
Written by the business, not verified by us.
Is FlexPro Meals legit?
FlexPro Meals (flexpromeals.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Restaurants & Bars and its reputation is excellent. 88% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 96% of negative reviews; Reviews mostly discuss Customer service, Product, Quality. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support team for being exceptionally helpful, polite, and quick to resolve various ordering issues. Consumers also note that the delicious and convenient variety of meals fits well into their healthy lifestyles.
Some reviewers were not happy with delivery issues, mentioning that boxes arrived leaking or with spoiled meals. A few other people also felt that the food quality was poor, describing items as soggy or tasteless. Some people also noted occasional instances of unhelpful support experiences when attempting to address shipping problems.
Auto-generated from all reviews of this business. For reference only.
RJ was super helpful with navigating me through every process with my subscription and helped fix my orders
Reply from FlexPro Meals2026-05-02
Hey Anders, Thanks for sharing this experience! We're over the moon to hear that RJ was there to guide you through the subscription process and help with your orders. It’s all about making your experience smooth and enjoyable, and it sounds like RJ nailed it! We're excited to have you on this journey with FlexPro Meals, and we can't wait to keep supporting your healthy living goals!
Today, I received a call from a representative by the name of RJ and this gentleman’s customer service was spot on. He gave me all the answers I needed and explained thoroughly of what would proceeds the subscriptions transactions. In addition he helped give me an additional discount for being in the military. I’d give this man a raise!!
Reply from FlexPro Meals2026-05-02
Wow, thank you so much for sharing your experience, Dylan! RJ is the bomb! It’s awesome to know that he could help you with a military discount too—thank you for your service! We're so glad to have you as part of the FlexPro family, and we can't wait for you to dive into your meals!
We love FlexPro meals – we have been using them for maybe two years now. Also — Their customer service is incredible, RJ is 5-Star as he typically helps me out, he makes everything so easy and smooth.
Reply from FlexPro Meals2026-05-02
Hey Ryan, Thanks for this amazing feedback! We're absolutely thrilled to hear that you and your family have been enjoying FlexPro Meals for two years! It’s fantastic to know that RJ has been such a superstar in making your experience smooth and easy—he truly is a gem! Your support means the world to us, and we can’t wait to keep helping you on your healthy living journey! Keep enjoying those delicious meals! 🎉
I had a concern where I was missing majority of my meals upon delivery. I had sent a message via text and the Account Manager, RJ was punctual and very helpful and quick with resolving the issue. 10/10 experience for sure.
Reply from FlexPro Meals2026-05-02
Hey Briann, thanks so much for sharing your experience! We're thrilled to hear that RJ was able to jump in and help you out so quickly — he’s a rockstar! It’s fantastic to know you had a 10/10 experience despite the hiccup. We’re here to make your healthy eating journey as smooth as possible, and we can’t wait to keep supporting you with delicious meals ahead!
France is really caring and supportive. She does. a great job and I really appreciate it.
Reply from FlexPro Meals2026-05-02
Hey Alireza, France is the bomb! We're thrilled to hear that France has made such a positive impact on your experience with FlexPro Meals! Her dedication to our customers truly shines, and it’s wonderful to know you feel supported. This is just the beginning of your journey with us, and we can’t wait to keep helping you on your path to clean eating and healthy living!
France was amazing to work with. Made it super easy to take advantage of sales and help me get my orders in before the deadline. Loved the service. Thank you France
Reply from FlexPro Meals2026-05-02
Hey Brandon, We're uber happy to hear that France made your experience so seamless and enjoyable! It’s fantastic to know you loved the service and took advantage of our sales — that’s what we’re all about! We can’t wait to keep supporting you on your healthy eating journey with FlexPro Meals! 🎉
Food showed up saturated and wet, poor customer service
My food showed up in a box but inside that box they were in a bag tied in a knot with a few freeze pouches. Not sure what happen on their journey but everything was saturated, labels were so bad you can’t even see what each meal is. Also one of the cool pack had burst and there was the Jell chemical over everything too. Emailed right away to explain and they didn’t care. I asked to cancel my account and it was suggested I just suspend it or I will lose my discounts. The other issue was they charged me again 2 days later for the following week supply when I hadn’t even got to check out the food yet. I expressed my concern again that they glazed right over the condition my food showed up in and rather than apologise or do anything to rectify they just cancelled my account like I had asked. Really bad customer service. Clearly do not care about the clients
Reply from FlexPro Meals2026-05-02
Hi Ryan, We're sorry to hear about your experience, we sincerely apologize for the inconvenience and the lack of support you felt when you reached out. Your feedback is incredibly important to us, and we want to make things right. If you're open to it, I’d love to personally assist you in resolving this and ensuring you have a better experience with FlexPro Meals in the future please email us at [email protected]. Thank you for sharing your thoughts, and I hope we can earn your trust back!
Flexpro has improved their food quality big time and customer service is always helpful and very responsive! France, has been great at helping me with my orders for the last couple months and i’ve had zero issues as he is always on top with what i needed like placing my orders manually, answering my questions, and fast response. Keep up the great work flexpro team!!
Reply from FlexPro Meals2026-05-02
Hi Red, thank you so much for your amazing review! We're absolutely thrilled to hear that you've noticed the improvements in our food quality and that France has been such a superstar in helping you with your orders! It’s fantastic to know that you’ve had a smooth experience with us. We’re committed to making healthy living easy and enjoyable, and your support means the world to us! Here’s to many more delicious meals ahead! 🎉
Thank you so much for your awesome feedback! We're thrilled to hear that you found FlexPro Meals helpful! Our goal is to make healthy living easy and enjoyable, and it sounds like we're hitting the mark for you! Keep up the great work on your journey, and we can't wait to support you every step of the way!
Rj has been very helpful with my whole signing up process and getting me started. He was able to get me signed up for flex pass today and it was breeze. The meals have been amazing and can’t wait to continue with my subscription! Thanks flexpro!
Reply from FlexPro Meals2026-05-02
Wow, thank you so much for your awesome review, Ryan! We're thrilled to hear that Rj made your sign-up process a breeze and that you're loving the meals! 🎉 It sounds like you're off to a fantastic start with your Flex Pass, and we can't wait to be part of your healthy journey. Here’s to many more delicious meals ahead—welcome to the FlexPro family!
I had something come up and needed to contact RJ to get it handled. He was quick in making the necessary changes. With this experience I will be coming back for more.
Reply from FlexPro Meals2026-05-02
Hey BT, Wow, thank you so much for sharing your experience! We're thrilled to hear that RJ was able to help you out quickly and make those changes for you. It’s fantastic to know you’re planning to come back for more — we can’t wait to keep supporting your healthy journey! Here’s to many more delicious meals ahead! 🎉
Highly recommend these meals for everyone.
Does representative I spoke with is very professional.
Reply from FlexPro Meals2026-05-02
Hi Dustin, Thank you so much for the glowing recommendation! We're thrilled to hear that you loved our meals and had a great experience with our team. It’s fantastic to know that our commitment to professionalism shines through! We can’t wait for you to enjoy even more delicious and nutritious meals on your journey with FlexPro Meals!
As always wonderful customer service. RJ took his time to get the right meals
Reply from FlexPro Meals2026-04-22
Wow, thank you so much for your amazing review! We're thrilled to hear that RJ provided you with wonderful customer service and helped you find the perfect meals! It’s our mission to make healthy living easy and enjoyable, and it sounds like we hit the mark for you! We can’t wait for you to dive into your meals and continue your journey with FlexPro Meals! 🎉 If you ever need any assistance, don't hesitate to reach out to us via email at [email protected] or by texting 816-542-4212. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great day!
I spoke to Starsky about an issue regarding changing my protein snacks and he was able to help me over the phone.
Reply from FlexPro Meals2026-04-22
Wow, thank you so much for sharing your experience! We're thrilled to hear that Starsky was able to assist you with changing your protein snacks! It’s always our goal to provide top-notch support and make your journey with FlexPro Meals as smooth as possible. We’re excited to have you as part of our community, and we can’t wait to keep helping you reach your goals! If you ever need any assistance, don't hesitate to reach out to us via email at [email protected] or by texting 816-542-4212. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great day!
RJ was quick to pull up my profile and setup my order. The whole process was easy and fantastic. Great employee to have.
Reply from FlexPro Meals2026-04-22
Wow, thank you so much for your awesome review! We're thrilled to hear that RJ made your experience smooth and fantastic—he's definitely a rockstar on our team! It’s great to know that you found the ordering process easy, and we can’t wait for you to enjoy your delicious meals. Welcome to the FlexPro family, and here’s to your healthy eating journey ahead! 🎉If you ever need any assistance, don't hesitate to reach out to us via email at [email protected] or by texting 816-542-4212. We’re available on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great day!
RJ was very patient and helped me place my order. He was kind and courteous.
Reply from FlexPro Meals2026-04-22
Wow, thank you so much for your kind words! We're thrilled to hear that RJ made your ordering experience smooth and enjoyable! Our team is dedicated to providing top-notch service, and it sounds like RJ really nailed it! Welcome to the FlexPro family, and we can't wait for you to dive into your delicious meals! We're just an email or text away if you need anything! Reach out at [email protected] or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great rest of your day!
The food is just okay. All the ingredients seem to be mushed together in a casserole fashion. But with my first order of 10 meals, they substituted and gave me one of the meals three times (even though I only ordered one). No explanation, no apology. They just decided not to give me two of my meals and instead gave me two extra of the same boring one. No thanks. Cancel.
Reply from FlexPro Meals2026-04-22
Thank you for sharing your feedback. We regret to hear about your experience and value your concerns. Your input is crucial for us. When you have a moment, please reach out directly at [email protected] or by texting 816-542-4212 so we can better understand the challenges you faced and work towards a resolution. Thank you again for your input! We’re here for you on weekdays from 9 AM to 5 PM Central Time (CST/CDT).
Thank you RJ for getting me setup and prepped for my FlexPass! Always quick to reply and there to assist of any concerns that I may have.
Reply from FlexPro Meals2026-04-22
Wow, thank you so much for your awesome review! We're thrilled to hear that RJ has been such a fantastic support for you as you get started with your FlexPass! It’s all about making your healthy journey smooth and enjoyable, and it sounds like you’re in great hands. Here’s to many delicious meals ahead—let’s crush those goals together! 🎉 We're just an email or text away if you need anything! Reach out at [email protected] or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great rest of your day!
RJ, we’re so thrilled to hear you found our meals nice and organized! 🎉 Fast and easy is exactly what we aim for, and it’s fantastic to know we hit the mark for you! Your experience is what we’re all about, and we can’t wait to keep supporting your healthy living journey. We're just an email or text away if you need anything! Reach out at [email protected] or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Here’s to many more delicious meals ahead! 🍽️✨
I can not say a lot about flexpro but RJ is amazing he explained all my options in a way I truly understand an he was truly kind with my wishes and choices and he has truly made me knowledgeable of everything. First time I didn’t feel I would be scammed by a company. So far so good
Reply from FlexPro Meals2026-04-22
Wow, thank you so much for your amazing feedback! We're thrilled to hear that RJ made such a positive impact on your experience and helped you feel informed and valued. It’s fantastic to know you’re feeling confident and excited about your journey with FlexPro Meals! This is just the beginning, and we can’t wait to support you every step of the way! We're just an email or text away if you need anything! Reach out at [email protected] or 816-542-4212. We’re here to assist on weekdays from 9 AM to 5 PM Central Time (CST/CDT). Have a great rest of your day!
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