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Electronics & Technology

Fonoma

Claimed

200 reviews

4.5200 reviews
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About Fonoma

Data updated
Website
fonoma.com
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
9 reviews
Replies to negative
100% (19/19)
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About this business

Fonoma is the top-rated service for sending mobile recharges and data plans to Cuba, trusted by thousands of customers worldwide since 2012. Whether you need a Cubacel recharge, a data plan, or a Nauta recharge, your loved ones in Cuba receive it in seconds.We know how important it is to keep your family connected. That's why we've spent over 13 years perfecting a fast, transparent, and reliable recharge experience — with no hidden fees and 3% cashback on every transaction.What sets Fonoma apart:- Instant delivery of Cubacel voice and data recharges, ETECSA data plans, and Nauta recharges.- Available 24/7 via web, iOS, and Android.- Secure payments with credit cards, debit cards, PayPal, Apple Pay, and Google Pay.- Bilingual support in English and Spanish at help.fonoma.com.- A $7 referral bonus for you and your friends.Send a recharge to any Cubacel number from the United States, Spain, Mexico, or anywhere in the world.Based in Doral, Florida, Fonoma LLC has been serving the Cuban diaspora for over a decade. Visit us at https://www.fonoma.com

Written by the business, not verified by us.

Is Fonoma legit?

Fonoma (fonoma.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 89% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; 9 of them were added in the last 12 months. Last updated 2026-08-12.

What people say

S
Sara · 6 reviews · Experienced 2022-09-15 ·

Great place to recharge phones in Cuba

Reply from Fonoma2022-09-16

Hola Sara, Thank you for sharing your opinion and for trusting Fonoma to send your recharges to Cuba. Greetings. Adianez, Fonoma Support Team.

R
Rosario · 1 review · Verified · Experienced 2022-09-14 ·

As of today

As of today, September 14, my experience with Fonoma is excellent. Said that, allow me to take this opportunity to compliment you on the much-needed service you provide to us and the noble people of Cuba, less fortunate than me and us.

Reply from Fonoma2022-09-16

Hello Rosario, Thank you for sharing your opinion, for us it is very important. We are glad to know that our service is to your liking. Greetings. Adianez, Fonoma Support Team.

r
roy moore · 4 reviews · Verified · Experienced 2022-09-13 ·

fonoma is a trustworthy site and i…

fonoma is a trustworthy site and i would highly recommend this site to anyone wanting to recharge a cellular phone

Reply from Fonoma2022-09-15

Hello Roy Thank you for such a nice comment. You made our day with your recommendation. A hug, yana Fonoma Support Team

r
robert · 1 review · Verified ·

Punctual and straight forward service but to Cuba is not fair enough

Punctual and straight forward service but to Cuba is not fair enough.

Reply from Fonoma2022-09-04

Hello Robert, Thank you for your comment. For us it is important that you value our app as very good. We are happy to have you as a user, thanks for the preference! Raiko Support Team Fonoma

M
Marion · 3 reviews · Verified ·

Easy to utilize. Accessibility to the internet

Easy to utilize, i.e. customer friendly!) Effective, and prompt service delivery. Affordable

Reply from Fonoma2022-09-02

Hello Marion Thank you so much for your feedback, our team in Fonoma really appreciates it. You can help us to improve our product and deliver a more safe, easy and enjoyable platform. Have a great day!!! Raiko_Fonoma

L
Luis · 1 review · Verified ·

Good job I was looking for a good app…

Good job I was looking for a good app to send money to cuba and I find you and I love you fonema thank you for your good job thank you

Reply from Fonoma2022-08-31

Hello Luis, Thank you for your comment. For us it is important that you value our app as very good. We are happy to have you as a user, thanks for the preference! Isabel Support Team Fonoma

C
Charles · 1 review · Verified ·

I find Sonoma very helpful and useful…

I find Sonoma very helpful and useful for recharging my girlfriend's phone in Cuba

Reply from Fonoma2022-08-30

Hello Charles, Thank you for trusting Fonoma and for sharing your opinion with us. We are glad to know that our service is to your liking. Greetings. Adianez, Fonoma Support Team.

y
yalile · 1 review · Verified ·

Wonderfull

Wonderfull experience and positive for mi

Reply from Fonoma2022-08-28

Hello Yalile Your feedback is very important to us and it makes us very happy to know that you had the best experience with Fonoma. We hope to see you soon! Regards Denise, Fonoma_Support

G
Graziella · 1 review · Verified ·

Very good

Your service is always reliable and easy to use.

Reply from Fonoma2022-08-28

Hello Graziella Thank you so much for your feedback, our team in Fonoma really appreciates it. You can help us to improve our product and deliver a more safe, easy and enjoyable platform. Have a great day!!! Dunia_Fonoma

G
Gerard Anskaitis · 4 reviews · Verified ·

Congratulations very happy with the…service

Congratulations very happy with the service

Reply from Fonoma2022-08-28

Hello Gerard, Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board. Have the best time!!! Dunia_Fonoma

M
Marie Toresten · 1 review · Verified ·

Trustful and easy to use.

Reply from Fonoma2022-08-25

Hi Marie Thanks for your comment. You made our day!!! Cheers Yoana_Fonoma Support Team

L
Luis · 1 review · Verified ·

This is a very dependable company..

This is a very dependable company... No complaint, everything is Right,,,,,LUIS FERNANDEZ.

Reply from Fonoma2022-08-25

Hello Luis, Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board. Have the best time!!! Raiko_Fonoma

B
Barbara · 1 review · Verified ·

I like Fonoma because is reliable

I like Fonoma because is reliable. Recharges always arrive at their destination. There have never been any errors. Thank you! :)

Reply from Fonoma2022-08-22

Hello Barbara, Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board. Have the best time!!! Dunia_Fonoma

H
Herman · 1 review · Verified ·

My last recharge has not been processed…

My last recharge has not been processed yet and it was sent over 2 days ago I have emailed twice and still no resolution to my problem

Reply from Fonoma2022-08-18

Hello Herman, we have checked in our system and your combined plan recharge has been sent correctly dated August 15th, you can validate it in your recharge history and we have also sent you the confirmation to your email. We kindly ask you to write us through our chat so that we can request a special review of your case. Thank you for writing to us. Best regards Denise, Phonoma_Support

T
Tommy · 1 review · Verified ·

Cuba

Could.be a little more user friendly.

Reply from Fonoma2022-08-16

Hello Sara, Thank you very much for your comment, we work every day to improve our service, we will take your comments into account. Have a great day! Raiko, Fonoma Support Team

d
denise · 3 reviews · Verified ·

I was pretty happy with Fonoma but it…

I was pretty happy with Fonoma but it is getting more and more expensive.I am disappointed.

Reply from Fonoma2022-08-12

Hello, Thank you for your comments and your confidence in Fonoma. We understand what you tell us about the prices but we consider it appropriate to tell you that in Fonoma the prices of recharges are set in USD, in the case of recharges that are paid with EUR, their cost may vary according to the current rate of that currency. These variations depend on the international market, i.e. the USD/EUR exchange rate. The value of the EUR may be higher or lower and as a consequence the price per recharge may go up or down. In recent months, due to the war between Russia and Ukraine, the EUR has devaluated against the dollar, which is why there is a variation in the price of recharges in euros. I remind you that with each successful recharge you make, you accumulate a credit equivalent to 4% of the amount paid for the recharge, which you can use as a discount on your next payments. We are sorry for the inconvenience of this increase in the value of recharges in euros. Regards, Annet, Fonoma Support Teams

W
William · 1 review · Verified ·

Love it great service

Reply from Fonoma2022-08-10

Hello Wiliam, Thank you so much for your feedback, our team in Fonoma really appreciates it. You can help us to improve our product and deliver a more safe, easy and enjoyable platform. Dunia_Fonoma Have a great day!

E
Elizabeth · 1 review · Verified ·

Great

Great bueno buenísimo

Reply from Fonoma2022-08-10

Hola Elizabeth, Nos complace saber que tiene una opinión positiva de nosotros. Trabajamos para mejorar cada día. Que tenga excelente día 😊. Claudia. Equipo de soporte

D
Davina · 1 review · Verified ·

Fonoma is so easy to deal with

Fonoma is so easy to deal with. All you need to give is the phone number you wish to charge and your information and it is done. Their bonus charge ups are a great deal.

Reply from Fonoma2022-08-11

Hello Davina Thank you for your time giving such a good feedback to Fonoma. We appreciate it so much and we are glad to have you on board. Have the best time!!! Dunia_Fonoma

E
Eduardo · 2 reviews · Verified ·

Thanks to you I have been able to…

Thanks to you I have been able to communicate with my love ones during this difficult time.

Reply from Fonoma2022-08-01

Hello Eduardo It is a pleasure for us to know that through our service you have been able to be in communication with your loved ones. We hope to continue to be your preference :) Greetings Denise, Phonoma_Support

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