Great experience all around
Love the bar and back bar I received. Good quality furniture! I had very good communication with the company. The delivery team I had was awesome and careful with my order.
About FurnitureCart
Data updated- Website
- furniturecart.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 26 reviews
- Replies to negative
- 19% (3/16)
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About this business
FurnitureCart.com is an online furniture and accessories retailer offering a wide variety of high-quality, brand-name products at low prices.
Is FurnitureCart legit?
FurnitureCart (furniturecart.com) has a 4.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is good. 79% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 19% of negative reviews; 26 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
The products are quality but delivery is challenged.
The products are quality, however the delivery process could be improved with more timely communication and not so last minute.
Great buy
The bar furniture did not disappoint at all. Beautiful piece. Great craftsmanship. Strongly built and amazing stone top. We all love it. You had the best price, so that was a plus. Delivery went well.
Great Customer Service
Ordered a bar, customer service was very helpful with delivery questions and updating with delivery status. Instructions didn't come with the bar but they were able to get them sent to me quickly. Great experience.
Customer service is difficult to get in…
Customer service is difficult to get in touch with. Order was wrong. Technical issues.
Love the bar
Love the bar. Exceeded expectations. The color and design were amazing! Made very well. Great decision!
I ordered a sectional
I ordered a sectional. The brand was Ashley. The name of the couch was Lindyn but what I received from furniture cart was a knock off. I waited over a month for my couch to be delivered. It was delivered today. I unwrapped it and you can obviously tell by the quality that is not made by Ashley. I have purchased Ashley furniture before and they come with tags that say Ashley on them but the one I received today has a tag that says millennium. I wasted over $1500 on a knock off that is poorly made. Thank you. Furniture cart for the great experience.
Reply from FurnitureCart2024-04-03
Dear Danielle Baye, Thank you for sharing your feedback regarding your recent purchase of the Ashley Lindyn sectional from Furniture Cart. We appreciate the opportunity to address your concerns and provide clarification regarding the product you received. The tag on your sectional that reads "Millennium" is actually part of Ashley's categorization for products with high-end features, such as ultra-plush high-resiliency foam, which is present in the Lindyn model you purchased. This categorization does not indicate that it is a knockoff but rather denotes specific features and quality standards. To further verify that your sectional is indeed an authentic Ashley product, we recommend checking the bottom of the furniture where you should find a tag with the model and serial number, confirming its authenticity. We understand the importance of accurate feedback and request that you consider removing the review that inaccurately accuses us of selling knockoff products. If you have any further questions or concerns about authenticity, please feel free to contact Ashley Industries directly at 866-436-3393. Thank you for choosing Furniture Cart, and we appreciate your understanding. Best regards, Furniture Cart Customer Service Representative
I got the item in good condition and I…
I got the item in good condition and I love it
Great communication
Great communication, anytime I called. They answered. Explained the delivery process well. The product came in without any damage and exactly what we ordered. I was worried a little as I saw some bad reviews. However, all worked out and even Wayfair has bad reviews. I decided to use Furniture Cart as they saved me for the same item over $400.00 compared to Wayfair
No Communication from Company Updatwd review)
I can't say anything about the furniture at this point because it hasn't been delivered. It said on their website 2-4 weeks for delivery and it's going on 7. I've emailed them and they said it was at the warehouse last week and I would get an email for delivery. Still nothing. If there is a delay I would think they would keep you informed, but so far I haven't received anything since I ordered in early February. We received our furniture on 4/2. The guys that delivered it did a great job. Furniture is really nice. I wouldn’t have written the original review if they had updated me on the delay. Hopefully they will do that in the future.
Reply from FurnitureCart2024-04-03
Dear Brian, We sincerely apologize for the delay in delivering your order and for the lack of communication regarding its status. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. We understand your frustration with the extended wait time, especially considering our advertised 2-4 week delivery timeframe. We apologize for not keeping you informed about the delay and any updates regarding your order. We're pleased to inform you that your order was delivered yesterday. We regret any inconvenience this delay may have caused and assure you that we are taking steps to improve our communication and delivery processes to prevent such occurrences in the future. If there's anything else we can do to make your experience better or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for your understanding, and we appreciate your patience. Thank you for shopping at FurnitureCart.com
Item was in stock
Item was in stock, professionally delivered.
Loveseat Ordering was easy
Ordering was easy. I way able to call customer service and actually talk to someone who answered my questions. Furniture was delivered promptly and in great condition.
Perfect transaction!
Everything went perfect from the purchase to the delivery. I had white glove service and the men were polite and assembled my bedroom very quickly. I was apprehensive about making such a large purchase on line with a company I had never heard of but, Furniture Cart proved to be professional and reliable. Great Job!!!
Furniture Cart purchase was great and…
Furniture Cart purchase was great and delivery was awesome. The only problem that I had was I did not receive confirmation of my order for almost a month. I checked the site and my order number wasn't listed and the couch never came out of our account. On the day I was going to call to find out what happened to my order the confirmation came through month later! So I was in a bind and had to transfer the funds to pay for the couch when I realized it never came out and ended up using it for something else.
Great all-around service
Delivery was on-time The furniture was in perfect condition - no damage Driver and helper unpacked, allowed me to inspect, and cleaned everything up. Couldn't have been more happy with the service.
One HAPPY customer.
I would like to start by saying that I absolutely LOVE my new bed! The delivery time was about 2 weeks longer than anticipated, but good things are worth waiting for. When it arrived, it was wrapped very well and was damage free. Communication was great between Furniture cart and the delivery team. A great experience and wonderful quality, if you do not mind waiting.
let me just say furniture cart dispatched…
let me just furniture cart dispatched this worthless delivery service to deliver my furniture. they gathered the trash from the front door only to place it in the middle of the yard. I watched them clean up around my front door. Soon as a closed my Door they left With the trash still in the yard.
Communication was excellent
Communication was excellent. We love our new couch!
Working with Andrew from customer…
Working with Andrew from customer service was an amazing experience. He’s a positive, honest employee, who makes adding to an order easy. Two things that keeps this from being more stars. The claims person I spoke with, for a piece of the modular couch that came broken, was rude, difficult, and condescending. He made getting a warranty replacement for a broken item make me want to never deal with furniture cart again. Also, don’t actually expect to get anything you order in two to four weeks. More like eight weeks, unless you live really close to where they exist.
Great communication
Great communication, product arrived on time and in great condition. Highly recommend.
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