High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
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Is Zealthy legit?
Zealthy (getzealthy.com) has a 3.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 35% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find the pricing very affordable and appreciate how manageable and effective the weight loss programs are for their needs. Many people also note that the support team is responsive and the shipping is fast when receiving their scheduled orders.
Some reviewers were not happy with unexpected charges and recurring payments continuing long after they attempted cancellation. Additionally, customers mentioned experiencing severe difficulties reaching support staff and receiving unhelpful responses when trying to resolve account issues or obtain refunds. Others pointed out persistent problems with order fulfillment or incorrect items arriving.
Auto-generated from all reviews of this business. For reference only.
Liars and Thieves who can’t process simple refunds! I was “approved” for a refund of $329 that I was overcharged by these thieves and have now been told for over two months that my refund cannot be processed due to technical issues. Their customer service team is liars and they are thieves who will steal your money and play dumb when you fight for it back.
Reply from Zealthy2026-06-15
Hi there, we appreciate you taking the time to share your experience. We are sorry to hear about the extended delay with your approved refund and understand why this has impacted your trust in our service. Your concerns are important to us, and we'd welcome the opportunity to personally review your case. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. Thank you.
I lost weight and feel better. Zealthy makes sure I understand what's or will be happening. Questions are answered quickly.
Reply from Zealthy2026-06-11
Hi Deb, thank you so much for sharing your experience! We're thrilled to hear you've lost weight, are feeling better, and that our team has helped you stay informed every step of the way. Knowing that your questions were answered quickly and that you felt supported throughout your journey means a lot to us. If there's ever anything we can do to further support you, please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I personally respond to all emails within 1–2 business days and would be happy to work with you 1x1. Thank you for trusting us with your health journey. We're grateful to be a part of your success!
I've lost a total of 70lbs. in a year! I can't wait to lose an additional 25-30 by August.
Reply from Zealthy2026-06-10
Hi Maureen, Wow! 70 pounds in a year is an incredible accomplishment! We're so excited to hear about the progress you've made and love that you're feeling motivated to continue working toward your next goal. Thank you for allowing us to be part of your journey and for sharing your success with us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Hi Melinda, thank you for sharing your experience! We're so glad to hear that your product arrived on time and that you've been successful on your weight loss journey. Reaching your goals is what it's all about, and we're grateful to be a part of that progress. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
So far so good. I started my GLP one medication protocol about a year ago. I lost 24 pounds and have kept it off.
Reply from Zealthy2026-06-09
Hi Lina, thank you for sharing your experience! We're so happy to hear that after a year on your journey, you've lost 24 pounds and, just as importantly, have been able to keep it off. Long-term progress and maintaining results are meaningful milestones, and we're grateful to be part of your journey. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Hi Al, thank you for your feedback! We're glad to hear that the availability of our team and services made a positive impression on you. We strive to make care accessible and convenient, and we're grateful you took the time to share your experience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
It was very easy to correspond with the provider even though I am computer illiterate and 79 years old
Reply from Zealthy2026-06-08
Hi Brenda, thank you so much for sharing your experience! We're delighted to hear that communicating with your provider was easy and accessible, and that the process felt comfortable even if technology isn't always your favorite thing. Making care simple and approachable for everyone is important to us, and your feedback truly means a lot. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Very bad money making app
Charging without sending the medicines send
Reply from Zealthy2026-06-08
Hi Olivia, we’re truly sorry to hear about your experience. We understand how frustrating it must have been to be charged and feel that you did not receive the product you were expecting. We sincerely apologize for the disappointment and inconvenience this situation has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Hi Bubba, thank you so much for your feedback! We're delighted to hear that everything has been great and that you've had a positive experience with us. We truly appreciate your support and the opportunity to be part of your journey. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
I have tried to place my refill order on the app for months and I am unable to complete the request. The site freezes at the same spot each time. I have messaged customer service via the portal and email. Nobody has helped me. My bank account has been charged $249 3 months and I still have not received my medication. I take the meds for blood sugar control and have been out for 3 weeks.
This is a very difficult company to deal with and I’m very frustrated and out several hundred dollars
I would like a call and to get my medication
Reply from Zealthy2026-06-08
Hi Shaunessi, we’re truly sorry to hear about your experience. We understand how frustrating it must have been to repeatedly encounter issues with the refill process, receive no resolution after reaching out for help, and continue being charged while going without a product for several weeks. We sincerely apologize for the stress, inconvenience, and disruption this has caused, especially given the importance of maintaining access to your treatment. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
I have had a great experience with Zealthy! They are quick to respond to all my questions and have provided my prescriptions and refills very quickly!
Loving this experience !
Reply from Zealthy2026-06-05
Hi Kris, thank you so much for your kind feedback! We’re thrilled to hear that our team has been responsive to your questions and that your prescriptions and refills have been processed quickly. Knowing that you’re loving your experience means so much to us, and we truly appreciate you taking the time to share it. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
I have lost 40lbs and I feel great. My last lab work at my doctor's was the best it had been in years.
Reply from Zealthy2026-06-05
Hi Renee, thank you so much for sharing your success! Losing 40 pounds is an incredible achievement, and we're thrilled to hear that you're feeling great and that your recent lab results were the best they've been in years. Knowing that you're seeing positive changes in both how you feel and your overall health is truly rewarding to hear. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Communication and order processing could be better, but their prices and medication are good.
Reply from Zealthy2026-06-05
Hi Josie, thank you for sharing your honest feedback. We’re glad to hear that you’ve been happy with the pricing and product, and we also appreciate you pointing out the challenges you experienced with communication and order processing. Feedback like yours helps us understand where we can improve and provide a better experience for our patients. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
I would not give them a zero. I signed up thinking that maybe it would might be something I would be interested in, they had my credit card information and they build me $139 a month times five months and I never used any of their services. I contacted them, and I got no consideration at all. I used row. I was very happy with them, and I will never stop trying to get my money back from this shitty company. This is predatory at its finest. Further, it was not easy to cancel either.
I want my $675 back!!!!
Reply from Zealthy2026-06-03
Hi there, we’re truly sorry to hear about your experience and understand how upsetting it must have been to discover recurring charges over several months when you did not use the service, and then feel that your concerns were not adequately addressed. We also understand your frustration with the cancellation process and the impact this situation has had on your trust. We sincerely apologize for the frustration and inconvenience you experienced. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Zealthy = Scam
We saw this company on an tv advertisment and checked out the website. You had to put in healthy information to see what options were available. While doing the process, we were charged $39 to start. When this was realized, I immediately called and stated that this was not authorized. The customer service agent stated that it shouldn't have been done and the money would be refunded and we had no membership. No other amounts would be charged. Well, that's not the case because our account has been charged for $135. We called customer service and spent 48 minutes before we were hung up on with no resolution. We did have a supervisor call us back only to not be of any assistance and they want us to cancel a membership that we never signed up for. After 20 minutes on the phone, she also hung up on us. Let me repeat, we never signed up for a membership. We never received anything from the company. We never received anything from the pharmacy! We never had any contact with one of their "medical professionals." This company will not make things right. It is clearly fraud and we are working through our bank to get the money back and have a fraud investigation opened about this company. I would highly recommend NOT using this company for anything!!!!
Reply from Zealthy2026-06-03
Hi Pam, we’re sorry to hear about the confusion and frustration you experienced during the signup and billing process, especially after expecting only a one-time charge and then seeing additional charges appear. We also understand how upsetting it must have been to receive conflicting information from support and not get the resolution you were looking for after reaching out. We take concerns like this seriously and regret that your experience did not reflect the clarity and support we aim to provide.
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1–2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Hi Erin, we’re sorry to hear about this and can understand why seeing duplicate charges on your card would be alarming and frustrating. Billing issues that impact your account or create concerns about fraudulent activity are never the experience we want for our patients, and we apologize for the inconvenience this caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
This has made everything about my life and health better. The convenience is just the best part
Reply from Zealthy2026-06-01
Hi Christa, thank you so much for your kind feedback! We’re so happy to hear that your experience was easy and convenient, and that having everything delivered right to your door made the process even better. We truly appreciate you sharing your experience with us! Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
The process from start to finish was very simple. Now time will tell how well the medication works.
Reply from Zealthy2026-06-01
Hi Kevin, thank you for your feedback! We’re happy to hear that getting started felt easy and hassle-free. We know that beginning a new treatment can feel like a big step, so it’s great to know the process was smooth for you. We’re excited to be part of your journey and hope you have a positive experience with your product moving forward. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Easy. Convenient. The fact it was sent to my door was awesome.
Reply from Zealthy2026-05-29
Hi Ashley, thank you so much for your kind feedback! We’re so happy to hear that your experience was easy and convenient, and that having everything delivered right to your door made the process even better. We truly appreciate you sharing your experience with us! Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
My wife started the GLP1 process but never chose a medication or finalized as she backed out of it. However, we were charged $39.00 trial fee. She called and I emailed to explain that she did not choose or receive any medication and to cancel everything. One month later we were charged $135.00 (we received no medications) and when I disputed it I was told our membership was not closed as it has to be done online and that they cannot issue a refund due to the strict refund policies the have even though we never received and services or medications.
Reply from Zealthy2026-05-28
Hi James, we’re sorry to hear about this experience and understand why you would feel frustrated after trying to cancel and still seeing additional charges despite not receiving the product or moving forward with treatment. We sincerely apologize for the confusion surrounding the account status and billing process, and we appreciate you taking the time to share your concerns. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
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