High-quality virtual care including primary care, mental health, metabolic health, and more. Get personalized care from anywhere with or without insurance.
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Is Zealthy legit?
Zealthy (getzealthy.com) has a 3.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Health & Medical and its reputation is mixed. Opinions are polarized: 59% rate it 4 stars or higher while 35% give 1 star; The business has replied to 99% of negative reviews; Reviews mostly discuss Customer service, Product, Price. Last updated 2026-08-31.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers often find the pricing very affordable and appreciate how manageable and effective the weight loss programs are for their needs. Many people also note that the support team is responsive and the shipping is fast when receiving their scheduled orders.
Some reviewers were not happy with unexpected charges and recurring payments continuing long after they attempted cancellation. Additionally, customers mentioned experiencing severe difficulties reaching support staff and receiving unhelpful responses when trying to resolve account issues or obtain refunds. Others pointed out persistent problems with order fulfillment or incorrect items arriving.
Auto-generated from all reviews of this business. For reference only.
The team is very professional and helpful with my journey
Reply from Zealthy2026-05-26
Hi Laura, thank you so much for your kind feedback! We’re truly happy to hear that our team has been professional and supportive throughout your journey. It means a lot to know that you’ve felt helped and cared for along the way. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
BAD. They will charge your CC then not ship your meds. I am currently disputing the charge with my CC. Before that I tried to get customer service to ship my meds, but for whatever reason nothing happened, they kept asking for the same info, which was provided. Bottom line, it was a mess, and they could not just refund my cc, so my only recourse is to dispute the charge. Do not use these guys, bad customer service.
Reply from Zealthy2026-05-26
Hi there, we’re truly sorry to hear about your experience and understand how frustrating it must have been to be charged for your product and then face repeated delays and requests for the same information without resolution. We sincerely apologize for the stress, confusion, and inconvenience this situation caused, and we understand why you felt the need to dispute the charge. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
DO FALL FoR THE LIES THEY FEED YOU !!!!!!The ad said 39.00 to startup all you need to start ....They are deceiving people, they they hit you medication 299.00 separate ... i even asked the. 1st month start up with everything snd they said yes .........regarding your response i have contacted u after u replied here and still no word ...
Reply from Zealthy2026-05-27
Hi Candy, we're sorry to hear that you continue to feel frustrated and that your concerns remain unresolved. We understand that you expected the startup cost to cover everything and were disappointed to learn there were additional product charges. We also understand how upsetting it is to feel that you reached out after our previous response and have not yet received the follow-up you were expecting. We sincerely apologize for the frustration and lack of communication. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Hi Lara, thank you so much for your kind feedback! We’re so happy to hear that you felt well taken care of and received awesome attention from our team. Your support truly means a lot to us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Hi Malinda, thank you so much for your feedback! We’re so glad to hear that your experience was fast, easy, and responsive. Providing smooth and supportive care is always our goal, and we truly appreciate you taking the time to share your experience. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
I paid and they basically ran away with my money. I’ve been reaching out for months and get the same “we’ll forward your info to someone” with no solutions. Stay away.
Reply from Zealthy2026-05-25
Hi Avery, we’re truly sorry to hear about your experience and understand how frustrating and disappointing it must have been to pay for services and feel like you’ve been left without answers or resolution despite reaching out for months. We sincerely apologize for the lack of follow-through and communication you experienced. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
One of the worst companies I’ve ever encountered. I started a free membership with them, paying four $39 fees. When I reached out to my doctor, I never received a response. I assumed it was resolved and canceled my membership. However, for some reason, I was still charged a monthly basic fee. When I contacted them, they deleted my account because I had reached out and requested a full refund for each month. Despite this, they continued to charge me for the monthly basic even after deleting my account. They blocked me completely and still attempted to charge me for the monthly basic even after I had deleted my credit card from them. They never provided me with any medication. This is a scam. This company is one of the worst I’ve ever dealt with.
Reply from Zealthy2026-05-25
Hi there, we’re truly sorry to hear about your experience and understand how frustrating and upsetting it must have been to continue seeing charges after believing your membership was canceled and your account was deleted. We also understand your disappointment in not receiving responses from your provider or receiving medication after being charged, and we sincerely apologize for the stress and frustration this situation caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Your website is very deceptive and you cannot cancel easily. I need to cancel ALL Zealthy and there i no way to do it. Please cancel and confirm
Reply from Zealthy2026-05-25
Hi Bill, we’re truly sorry to hear about your experience and understand how frustrating it must have been to feel that the cancellation process was unclear and difficult to complete. We sincerely apologize for the stress and inconvenience this has caused and understand how important clear communication and account control are. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
I find Zealthy to be reliable, trustworthy and the care team is amazing!
Reply from Zealthy2026-05-25
Hi Sabrina, thank you so much for your kind words! We’re truly grateful to hear that you’ve found Zealthy reliable and trustworthy, and that our care team has made such a positive impact on your experience. Feedback like yours means so much to all of us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
First of all they aren’t clear on dosage as far as where on the syringe for the dose. It took over a month to get a response. Second, the product is a scam. I never experienced being full quicker etc. lastly even when you try for a refill it’s constantly asking you to get more so you can never complete the refill. I emailed them due to lack of response mentioning the better business bureau and only then did I get a response. Update I now got responses about my last shipment due to me and lied too they used the same tracking number from a previous order. I repeat scam company DO NOT USE. I was promised a refund for a portion of the medicine I paid for and been told their refund department was experiencing technical difficulties. That’s total crap they are a SCAM, I repeat aSCAM. I filed with the BBB and I see when I look them up I wasn’t the only one , DO NOT go through them and if you have and experienced issues like me file through the BBB abd get them shut down before they keep scamming people
Reply from Zealthy2026-05-22
Hi Bernadette, we’re truly sorry to hear about your experience. We understand how frustrating it must have been to face unclear dosing instructions, wait an extended period for support, encounter refill difficulties, and then feel disappointed with the communication you received regarding your shipment and refund concerns. We sincerely apologize for the frustration and loss of confidence this situation has caused. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I personally respond to all emails within 1–2 business days and would appreciate the opportunity to review your concerns with you directly. I look forward to working with you 1x1. If you need assistance in the future, please don’t hesitate to reach out. Thank you,
Very fast and efficient service. My weightloss journey has been so easy and very helpful for my depression. When you look good you feel good and I am close to reaching my goal. Thanks Zealthy!
Reply from Zealthy2026-05-22
Hi Grace, Thank you so much for sharing your experience! We’re so happy to hear that the process has been fast, efficient, and supportive throughout your weight loss journey. It’s wonderful to know you’re feeling more confident, closer to your goals, and seeing such a positive impact on both your physical and emotional well-being. We’re cheering you on every step of the way! Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
I had a great beginning I got my meds super quick. I payed for a second month and I have had nothing but problems. They keep giving me the runaround and one excuse after another.
Reply from Zealthy2026-05-20
Hello! I am truly sorry to hear that your order is currently delayed. This is not something we are taking lightly, and we are partnering with additional pharmacies to ensure that, in the future, our patients' orders are going out promptly. I would love to ensure everything is being taken care of properly on our end, and you receive your order shortly. Please feel free to email me directly at [email protected] with the email address on your account and date of birth. Thank you!
Customer service is awesome and quick. Very happy with the medication quality and the lower cost. Saved a decent amount of money compared to the service my doctor used.
Reply from Zealthy2026-05-20
Hi Paul, thank you so much for your kind feedback! We’re thrilled to hear that you’ve had a great experience with our customer service, product quality, and pricing. Knowing that we’ve helped you save money while still providing care and support truly means a lot to us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Hi Jennifer, thank you so much for your feedback! We’re so happy to hear that your experience has been great. Your support truly means a lot to us, and we’re grateful to be part of your journey. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Zealthy is a fraudulent telehealth "service". Avoid altogether. They are currently being sued by the DOJ and FTC (filed May 31, 2024) for unfair and deceptive privacy, data security, marketing and billing practices. Furthermore, as of April 23, 2026, the DOJ has moved to put a freeze on the company's assets and put them in receivership. CEO Kyle Robertson jumped ship from his previous company, Cerebral, after similar litigation was filed against that company back in 2022. Zealthy and Robertson have been implicated in what the DOJ has described as "systemic improper and dangerous telemedical practices", which includes "the routine ordering of prescriptions by foreign call center contractors and other non-clinicians with no medical license, including the systemic misuse of the names and National Provider Identifier (NPI) number of doctors to order many thousands of prescriptions for patients they did not actually treat or order a prescription for, without their knowledge or clinical supervision, even when they have never been employed by Zealthy". Reportedly, the stolen identity of one doctor was used to write as many as 8,000 prescriptions. Zealthy lost its medical merchant certification from credentialing organization LegitScript in 2025 after it failed to disclose the mentioned DOJ litigation. Ad platforms and payment processors dropped Zealthy which then created shell companies to get around it. Company executives also used credit cards to buy their own subscriptions, diluting the rate of consumer credit card chargebacks to improve their transaction dispute rates to make them look better for their bankers and lenders.
Reply from Zealthy2026-05-18
Hi Daniel, we’re truly sorry to hear about your concerns and understand how alarming and upsetting this information must feel. We also understand your frustration regarding trust, billing, and the overall experience you described, and we sincerely apologize for the concern and distress this situation has caused you. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
First of all I really do appreciate the affordable price My health insurance would not pay for my treatments after the month of April I was charged $700 when this method was working for me I am very happy that I found AMRX The product is working everyone tells me how well I look with the weight loss. This really works I'm fading away to nothing that's just a joke but it's slow it's it's just it's not drastic it's very comfortable and I see and feel a difference all over my body I'm so grateful to have found this company and the product thank you so much!
Reply from Zealthy2026-05-15
Hi Jesscia, thank you so much for sharing your experience with us! We’re truly happy to hear that you found an affordable option after your insurance stopped covering treatment and that the program has been helping you feel healthier, more comfortable, and confident in your progress. It’s wonderful to hear that you’re noticing positive changes throughout your body and that others are noticing too. Your kind words and sense of humor genuinely made us smile!
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
i was looking for a way to improve my health by losing 15-20% of my body weight but these compounded pharmacies are popping up all over the place. well they all have deceptive advertising get started on glp-1 for 39 dollars a month and you cant see the actual price until you fill out there intake form and this one ROENRX ZEALTHY AND OTHER ALIASIS well with ROENRX was the company that stole from me. When i got through the intake your suppsed to get a doctor consultation anyway long story short i saw the actual prices but no until i entered my card info well i did i saw the real price was 297 month so i deleted my info and left. i notices they charged me 39 dollars so i called and complained i never went to checkout i deleted my info and left they were nice and refunded and apologized for the confusion. done right WRONG they billed me 135 the following month and keep saying over and over its against our policy to refund Isaid im not asking for im only asking for my stolen money back. they are being no help STAY AWAY THE ONLY THING YOULL LOSE IS YOUR MONEY
Another these companies do is notify you in advance what answers will not get you approved so lie is the inference.
Reply from Zealthy2026-05-15
Hi Joe, we’re truly sorry to hear about your experience and understand how frustrating and upsetting it must have been to feel confused about the pricing, membership enrollment, and unexpected billing after you believed you had stopped the process. We also understand your concerns about transparency and communication, and we sincerely apologize for the frustration this situation has caused.
Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Medicine works very well to lose wait and for energy bust
Reply from Zealthy2026-05-15
Hi Shirley, thank you so much for sharing your experience! We’re so happy to hear that the product has been working well for your weight loss journey and that you’ve also noticed an improvement in your energy levels. Hearing positive feedback like this truly means a lot to us. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Charge you if you inquire and consider you a “member”. They and MEDVi state their website claims they can continue to charge even if you don’t use their services.
Reply from Zealthy2026-05-14
Hi Linda, we’re truly sorry to hear about your experience and understand how frustrating it must have felt to believe you were charged simply for inquiring and continued to be billed despite not using the service. We sincerely apologize for any confusion regarding the membership and billing process and understand your concerns around communication and expectations. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
The amount of people reaching out is overwhelming, but I appreciate the teamwork and professionalism.
Reply from Zealthy2026-05-14
Hi Anna, thank you so much for your kind words and understanding. We truly appreciate your patience and are glad to hear that the teamwork and professionalism of our staff stood out to you, especially during such a high volume of outreach. Your support means a lot to our team. Please feel free to email [email protected] with the Subject Line "TrustPilot-Jojie". I respond to all emails within 1-2 business days. I look forward to your email and working 1x1 with you. If you need assistance in the future, feel free to reach out. Thank you,
Ro 
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