It was great!
Reply from Giftly2026-07-31
Thank you for sharing your feedback!
About Giftly
Data updated- Website
- giftly.com
- Category
- Events & Entertainment
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 200 reviews
- Replies to negative
- 98% (45/46)
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About this business
Giftly is a way to send a monetary gift with a personalized spending suggestion. The funds associated with this purchase will be sent directly to the recipient when they redeem their gift, giving them flexibility to use their gift how they want. Giftly offers a 100% satisfaction guarantee and our customer service team is more than happy to assist with any questions or issues about your order. Please contact us directly at [email protected] with specific information about your gift and we will get back to you within 24 hours.
Written by the business, not verified by us.Is Giftly legit?
Giftly (giftly.com) has a 4.0 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews; Reviews mostly discuss Product, User experience. Last updated 2026-08-12.
What reviewers say
AI generatedReviewers had a great experience with this company. Consumers love how exceptionally easy and user-friendly the website is when browsing and sending various gift cards to friends and family. People also frequently mention that digital gifts are delivered promptly on the requested schedule with reliable notifications and thoughtful packaging options. Some reviewers were not happy with unexpected service charges and the complicated redemption process that recipients must complete to access their money. Customers also noted that electronic gift cards sometimes take several days to process instead of arriving immediately as expected. A few individuals mentioned that the overall value feels lacking compared to direct transfers due to extra fees.
Auto-generated from all reviews of this business. For reference only.What people say
Timely and made my receiver very happy!
Reply from Giftly2026-07-31
We're so happy to hear that! Thank you for sharing
Easy to use
Easy to use Hope easy to collect!
Reply from Giftly2026-07-31
We're so glad to hear that! Thank you for sharing.
Card stolen!
Card stolen!! This is absolutely unacceptable! Someone is stealing these gift cards before they reach the post office! The envelope isnt even sealed!!
Reply from Giftly2026-07-22
Hello Kat I am so sorry to hear that the card was not in the envelope when it arrived. I know how frustrating it can be to anticipate somethings arrival and it not be there. This is not the experience that we want for our customers. Please reach out to our team at [email protected] and we will be happy to review and work on this situation for you. Thank you for your feedback.
You sent the wrong Gift Card
You sent the wrong Gift Card. Instead of sending “Uncle Julio’s”, you sent “Julio’s Mexican Cantina”
Reply from Giftly2026-07-20
Hello Susan, I am sorry to hear that the wrong merchant is listed on your gift. There is some good news. With Giftly gifts the listed merchant is only a suggestion on where the recipient can spend the funds they received. Another bit of good news is that we can update this for you so that the gift reflects the location you want it to show. I will be reaching out to discuss further and provide assistance if needed. Thank you for your feedback.
Grate job
Grate job! I'm always happy to come to this center, as it very convenient and workers are all professional.
Reply from Giftly2026-07-31
Thank you for your feedback!
First time I have ever used you all
First time I have ever used you all, you had exactly what I needed for who I wanted it for and delivered it promptly on time the same day and she was thrilled and I was very pleased
Reply from Giftly2026-07-31
We're so happy we could provide exactly what you needed for your special someone, delivered promptly. We appreciate you choosing us!
Very easy to use the Giftly website.
Reply from Giftly2026-07-31
We are so glad to hear that you found our website easy to use. Your positive feedback truly brightens our day!
All went well and the recipient was…
All went well and the recipient was very surprised and grateful . The process was easy. Thanks for making her birthday special.
Reply from Giftly2026-07-31
We're so happy to hear that we could help make her birthday special and that the process was easy for you. We appreciate your kind words!
My brother never received his gift
Reply from Giftly2026-07-20
Hello Jay, I am sorry to hear that your brother did not receive their gift. I know that not receiving a gift that was expected can be frustrating. I will be reaching out to provide additional information and assistance if needed. Thank you for your feedback.
Came on time
Came on time, and sent the correct gift card to the right address!
Reply from Giftly2026-07-18
Thank you so much for your feedback!
Expedient and Efficient in Delivery
Expedient and Efficient in Delivery. I say no more. Thank you.
Reply from Giftly2026-07-18
We're truly glad to hear about your positive experience with our delivery! Thank you for sharing your kind words.
Presentation was unique and well done.
Reply from Giftly2026-07-31
We are so happy to hear you enjoyed the unique and well-done presentation. We appreciate your kind words!
Very easy to use
Reply from Giftly2026-07-31
We're so glad to hear you found our product very easy to use. We truly appreciate your positive feedback!
Giftly came to the rescue!!
Giftly was easy to use. I had a friend recovering from surgery at home and I gifted eataly in manhattan for food delivery during her recovery time. Giftly provided that service by sending her the gift card online with my private comments in just a few minutes!!
Reply from Giftly2026-07-31
We're so glad we could help you send a thoughtful gift to your friend during her recovery. We appreciate you sharing your positive experience with us!
I had to remind them to send the email…
I had to remind them to send the email to my recipient.
Reply from Giftly2026-07-20
Hello Gary, I am sorry to hear that the gift email did not go out initially as planned. I know that can be frustrating to have to reach out. That is not the experience that we want for our customers. Please let us know if there is anything we can review or look into more for you or the recipient at [email protected] and we are happy to assist further. Thank you for your feedback.
excellent excellent
Reply from Giftly2026-07-31
We're so happy to hear that!
Love Giftly
I love Giftly...Order was Easy. Quick Delivery
Reply from Giftly2026-07-31
We're so happy to hear you found the ordering process easy and the delivery quick! We appreciate your kind words.
Nice concept
Nice concept. I ordered twice. Electronic card was great! Snail mail one was received about a week late.
Reply from Giftly2026-07-20
Hello Ken, We are glad that the virtual card works good for you and your recipients. We want to give our customers multiple options for sending and redeeming their gifts. I know the mailed gifts can be a little slower and we apologize for the inconvenience that can cause. Please let us know if there is anything we can do in the future to assist at [email protected] and we are happy to help. Thank you for your feedback.
It arrived when stated
It arrived when stated! Sooner would have been a bonus!
Reply from Giftly2026-07-31
We're happy to hear that! Thank you for sharing your experience.
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