Made by women, for women. All bodies. All Sizes. No compromises. Shop the collection of premium denim, swim, shoes, bodysuits, sweats, & more
Written by the business, not verified by us.
Is GOOD AMERICAN legit?
GOOD AMERICAN (goodamerican.com) has a 4.1 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Shopping & Fashion and its reputation is good. 74% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers had a great experience with this company. Customers frequently share that the support team is exceptionally helpful, patient, and always quick to resolve any unexpected problems that might arise. Many people also enthusiastically appreciate the comfortable fabrics, incredibly flattering cuts, and remarkably fast shipping options provided during their purchases.
However, some customers also noted significant difficulties with the return process, mentioning strict policies and slow procedures when sending items back. A few reviewers experienced frustrating issues receiving incorrect items, delivery delays, or finding the sizing completely inconsistent across different styles. Others noted that alteration expenses or overly long pant hems required extra effort after receiving orders.
Auto-generated from all reviews of this business. For reference only.
What people say
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xx · 1 review · Verified · Experienced 2026-06-07 ·
★★★★★
Your return policy is horrible
Your return policy is horrible. I have sent a message through the website portal; only way I could communicate with customer service. I never heard back. I have not used the items and would like a complete credit card refund.
Thank you so much for the 5-star review! We are thrilled to hear about your experience with us and appreciate your feedback.
S
SEAN WARNER · 2 reviews · Verified · Experienced 2026-06-08 ·
★★★★★
Terrible customer service wouldn’t…
Terrible customer service wouldn’t cancel a fraudulent international order even though parcel hasn’t shipped. Now I have to go through the hassle of returning from Canada to US
Reply from GOOD AMERICAN2026-07-15
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
Jeans felt like butter. Fit perfectly. True to size.
Reply from GOOD AMERICAN2026-07-13
Thank you so much for your wonderful 5-star review. We're thrilled to hear that your jeans felt like butter, fit perfectly, and were true to size. We truly appreciate your kind feedback and hope you continue loving your Good American pieces!
-The Good American Team
The sizing, to me, is just all over the place. I purchased the denim overall jumper, 2XL. Super cute but I couldn’t even get it on. And I’m not a 2XL. Very frustrating. Customer service though was top notch.
Reply from GOOD AMERICAN2026-07-14
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience with the Denim Overall Jumper — we understand how frustrating it must have been when the sizing didn’t meet your expectations.
Please email us at [email protected] with your order details, and our team will be ready to assist you with a resolution.
We’re here for you 💙
– The Good American Team
A
Ann S. · 6 reviews · Verified · Experienced 2026-06-08 ·
★★★★★
Love this brands products and customer…
Love this brands products and customer service.
Reply from GOOD AMERICAN2026-07-13
Thank you so much for your wonderful 5-star review. We're delighted to hear that you love our products and had a great experience with our customer service. We truly appreciate your support and kind feedback!
-The Good American Team
Your jeans aren’t made for women who are 5’10 and up so it’s a negative review from me.
Reply from GOOD AMERICAN2026-07-14
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience.
Please email us at [email protected] with your concerns—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
Fast delivery. Pants were defective. Return policy is a hassle. Disappointing.
Reply from GOOD AMERICAN2026-07-15
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
I appreciate that I was able to return an online purchase at the store in Century City. The salesman was pleasant and happily assisted me in purchasing the correct size of jeans. I love this brand of jeans!
Reply from GOOD AMERICAN2026-07-13
Thank you so much for your review! We are happy to hear about your experience with our products and services. We're here for you!
– The Good American Team
Disappointing, not user friendly for international
The item was too big, then due to international shipping I only had 14 days to return it from the day it was shipped and unfortunately missed the deadline so was unable to return. Very disappointed as I’d purchased these knowing they were a bit more expensive but should be worth it. Only to find the return policy was not very user friendly. I reached out to the company and although they replied quickly it was again disappointing they wouldn’t do anything to help.
Reply from GOOD AMERICAN2026-07-15
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.
– The Good American Team
These jeans fit perfect at the start of the day. Then throughout the day they progressively became loose. My waist is always my issue in jeans, it fit perfect until it didn’t! Sad! Already wore them so I couldn’t return other wise I for sure would have.
Reply from GOOD AMERICAN2026-07-14
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
Amazing! Great jeans, easy ordering, quick delivery. Love, love, love!
Reply from GOOD AMERICAN2026-07-12
Thank you and we truly appreciate your 5‑star review! We’re so glad you found the jeans amazing, with easy ordering and quick delivery. Love hearing that you’re enjoying them!
- The Good American Team
I sent back my jeans and did not get a credit. Really upset
Reply from GOOD AMERICAN2026-07-15
Thank you for taking the time to leave your review. We’re so sorry to hear about your experience and would love the opportunity to make things right.
Please email us at [email protected] with your order details—our team is standing by and ready to help.
We’re here for you! 💙
– The Good American Team
Thank you so much for sharing your review — we’re thrilled to hear you love the fabric and fit! Your support means a lot to us, and we truly appreciate the 5‑star rating.
- The Good American Team
Good quality and cut sizes can vary with styles but return is easy
Reply from GOOD AMERICAN2026-07-10
Hi Barbara,
Thank you so much for your 5-star review! We truly appreciate your feedback. We're so glad that you found the perfect fit, and found our return process easy. Thank you for shopping with us!
– The Good American Team
E
Elizabeth L Boles · 2 reviews · Verified · Experienced 2026-06-05 ·
★★★★★
Love the way they fit and very…
Love the way they fit and very slenderizing. Great quality.
Reply from GOOD AMERICAN2026-07-10
Hi Elizabeth,
Thank you so much for your 5-star review! We’re thrilled to hear you love the fit and that they feel so flattering. It’s also wonderful to know you’re happy with the quality. Thank you for choosing Good American—we appreciate your support!
– The Good American Team
Fast Delivery and great fit! These jeans are great quality and THE item in my closet that makes me feel great postpartum.
Reply from GOOD AMERICAN2026-07-10
Hi Kaleigh,
Thank you so much for your amazing 5-star review! We're so happy to hear that you love the fit, quality, and fast delivery. It means so much to know these jeans are the piece in your closet that helps you feel confident. Thank you for sharing your experience and for choosing Good American!
– The Good American Team
I was skeptical but pleasantly surprised when received and tried on my Always Fit jeans. They fit perfectly but they are way too long so have to get them hemmed which is annoying. Since then I bought a second pair of straight legged jeans which also fit perfectly. Definitely worth the hype and the money I paid. And the shipping took 5 days at most which is amazing from the other side of the world!! Highly recommend!!
Reply from GOOD AMERICAN2026-07-10
Thank you so much for your wonderful 5‑star review! We’re thrilled to hear that your Always Fits jeans and straight leg jeans fit perfectly and lived up to the hype. Your feedback means the world to us, and we’re so glad the shipping experience was smooth as well.
- The Good American Team